We held my 50th Birthday Party in the Savernake Room at Balmer Lawn - 30 plus people of all ages (friends and family). Approx 20 people also stayed the night. From start to finish the staff at Balmer Lawn made it really easy for us - very accommodating, flexible and willing to do whatever we needed. Great service, close attention... more

Decided to visit this hotel on a whim, and the manager dropped the rack rate by a third within a minute of being on the phone as there was no way we would pay the extortionate rack rate . The staff were really friendly and helpful but the hotel does appear to be quite run down. I admittedly was miffed... more

Just got back from a 2 night weekend break at Balmer Lawn and I have to say I'm extremely disappointed with the rooms. This was our first weekend away together and my new boyfriend paid £215 per night for a four poster bedroom to make it extra special...I didn't want to complain much for not to upset him but he... more

Positives; Nice location and ideal for getting into the forest, friendly staff. Negatives; Tired bedroom and public rooms, the whole feel is a hotel that is tired and should not be 4 star, I am not a snob but having stayed in number of nice hotels I have been in better 2 star ones, room was over priced, we were... more

This was my second stay at the Balmer Lawn. Previously, I stayed in a ‘Four Poster’ room but took my chances and booked a standard double and wish I hadn’t. If you’re going to stay at this hotel, I wouldn’t recommend the standard rooms as the room and bed sizes are far too small considering the 4 star status. Go... more

Good points...staff friendly & helpful. Public areas comfortable. Bad points...room...standard double £150 per night...rubbish...don't know what the smell was but unpleasant.. Poorly designed, furnished from a car boot. Arrived at check in time 1400, unable to book on site dining. Whenever I stay in a room like this I wonder what foreign visitors, particularly those from the Far East think... more

Our evening meal in the restaurant was good and the sevice was excellent. However I have to agree with other reviews, the rooms are decidedly tatty (for the money). Breakfast was very busy and I had to wait a long time for bacon, but I would like to add that we thought the the staff were very helpful and freindly... more

I recently organised a Golden Wedding party for my in-laws at the Balmer Lawn. We were impressed by the high standard of service and organisation from the initial enquiry until check-out and yet there was a very relaxed feel about the hotel. The events co-ordinator Gemma was highly organised, communicative, helpful and everything went to plan seamlessly, which, when you... more

We just stayed for 1 night, service was very good and staff were great. Rooms as per other reviews were tatty, bathrooms old and tired. Breakfast very average. I booked using Late rooms and the main issue I had with the hotel is that they took £80 from my credit card without authorisation. This happened when I made the booking... more