We have just came back from a groupon night away staying at the Forest Park and unfortunately our experience was not a pleasant one, We stayed in room 1 which is a nice size room, it was warm, there were lots of clean towels, tea/coffee making facilites but the shower did not pump away the water which meant the bathroom...
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We arranged a two night stay via a Groupon deal and then booked an additional night to make it a longer break. We also informed the hotel we would be bringing our two dogs.
The staff at this hotel were fantastic, they made us feel so welcome and went out of their way to make things easier with the dogs....
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Many thanks for your kind comments following your stay with us. It is excellent to hear that you and the dogs all enjoyed your time with us and in the New Forest. Your comments are much appreciated and valued by all the team at the hotel who do try to aid in making our guest stays as enjoyable as possible...
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We stayed here care of my wifes parents gift. We were a bit nervous after reading the reviews but I really wonder what people expect from a three star hotel. We had a brilliant room (Rm 22) a great view, quiet, warm and the shower could have done with more pressure but it was perfectly adequate. I loved the firm...
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Thank you very much for your kind comments in relation to your stay with us. It is excellent to hear that the hotel, the staff and our facilities were a delight for you both. All the staff really do appreciate the kind comments especially when we all work very hard towards offering our guests a truely wonderful stay. We look...
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I had a Burns Night meal at the Forest Park on Saturday. The atmosphere was fantastic - a real party feel. Everyone had a very jolly time - wonderful. It was a pity the same couldn't be said about the food - very ordinary indeed. I have had better meals in pubs quite honestly. The dressed salad had never seen...
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Thank you for your comments and I am pleased you enjoyed the evening along with the residential guests for the weekend. It certainly was a fun weekend going by the finish times! I am sorry the food did not meet your expectaions on this occassion and whilst I can confirm the ingredients in the cranachan were there, perhaps it could...
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Stayed here with a friend for a girls weekend horse riding and dining! Had a great time and the stables are right next to the hotel. Atmosphere was a little lacking and many of the guest were in their senior years!! Still, our room was lovely and the breakfast was great. No complaints!
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Thank you for your comments in relation to your recent stay with us. I am pleased you both enjoyed your time with us enjoying the forerst and the rides. We hope we can welcome you back to the hotel in the future so you can enjoy it again! Thank you again.
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The room was very spacious and the bed very comfortable. Staff very helpful, friendly and accommodating. We are both foodies and the food was excellent, well cooked and presented.The menus were well planned using local and seasonal produce all served on a very hot plate (well done) The downstairs bar was absolutely charming with plenty of atmosphere and a good...
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We are delighted you had such a lovely and enjoyable stay with us. It is very encouraging to hear when guests have enjoyed their time at the hotel enjoying our facilities and finding the staff to be as helpful as they are. We are aware everyone has different tastes in many aspects however I am very pleased you enjoyed your...
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Having stayed in the New Forest on business I decided to take my wife for a weekend away, we came across this hotel after staying at another hotel from the same company a few weeks prior. The hotel has a fantastic little country pub inside, almost separate from the hotel itself, our room had a lovely view and the bed...
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Thank you for your kind comments. It is lovely to hear when our guests enjoy their time with us and we get so much right. As I am sure you could see, all the staff work very hard at providing a level of service that enhances our guests stay.
I can see the reason behind your signage comment, this is...
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I was very excited to go away with my partner to Brockenhurst after bagging what I thought was a fantastic deal on groupon. Only to realise, after purchasing it, that there was a much cheaper deal on the website... I phoned the hotel and was told that the manager wasn't in, however I was promised he would speak to us...
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I am sorry to hear your comments in relation to your stay with us in December and find it difficult to understand why you may have requested to speak with myself so many times and I not to be aware of this. I am sure you appreciate December is a very busy time for hotels and I was within the...
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The peeling wallpaper, stained carpets, tired sheets, absence of table linen all seem to speak of an establishment running itself down before closure/refurbishment/takeover or whatever. The staff did their best, most were foreign and keen to please. The website still includes a picture of the swimming pool which apparently was filled in years ago!
Great location but poor value for...
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Thank you for your kind comment in relation to the staff of the hotel, all staff work very hard which I am sure shows. For peace of mind, we are not closing down. I am sorry if you encountered maintenance issues during your stay with us, as I am sure you can imagine, it is a constant task keeping on...
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Not ever having been away for a New Year's Eve I decided to 'splash out' and stay at a Hotel for one night in the New Forest. I was pleasantly surprised at the warmth of the Hotel and it's staff. The menu was great and enough courses to satisfy me....I will certainly come here again. Thanks to all for making...
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Thank you very much for your kind comments in relation to your stay with us over the New Year period. I am delighted you had a lovely stay and everything was enjoyed on this special occasion. Many thanks again for your kindness and we look forward to welcoming you back to the hotel in the future.
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