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The Nelson Hotel

1 Marine Parade, Great Yarmouth NR30 3AG, England
Hotel amenities
The Nelson Hotel
Ranked #13 of 16 hotels in Great Yarmouth
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37 reviews from our community

    Trip type
Traveller rating
    11
    12
    9
    1
    4
Date Rating
Great Yarmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 April 2013

Took my girlfriend here for a Saturday evening. Booked in, paid upfront. We were told where the lift and stairs were, and offered assisstance with our luggage. We couldn't find the lift (we realised the next morning that, the door marked with a ladies profile Wasn't the ladies toilet) so went up the stairs. We unpacked, refreshed ourselves, then went... More

Was this review helpful? Yes 1
JohnRushworth01, General Manager at The Nelson Hotel, responded to this review
19 April 2013

Thank you for taking time to write your review after your recent stay. I am sorry it has taken a little while to respond but I have carried out a thorough investigation of your comments having had to speak to the staff concerned. I have now done this and can say that my Assistant Manager recalls you checking in and... More

wales
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 7 January 2013

My business partner and myself arrived at the hotel quite late. We were asked for payment in full for the one nights stay before having the key. We decided to go out for dinner before going to the room. On our return we had drinks in the hotel bar before turning in for the night. On arrival in the room... More

Was this review helpful? Yes 2
JohnRushworth01, General Manager at The Nelson Hotel, responded to this review
19 April 2013

Thank you for taking time to write your review on trip advisor although your stay was was back in August last year. I am sorry that you did not enjoy your stay with us and, as you have mentioned, you did write to Head Office regarding this issue. Although I disagree with guests who try and gain a refund out... More

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Coalville, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 December 2012

Spent 1 night at this hotel with friends for a turkey and tinsel weekend. The hotel was really nice, comfortable and clean. We had a really enjoyable Christmas dinner and equally good breakfast the following morning. The bedroom I had (Room 108) was huge - a double and a single bed, two washbasins in the bathroom, nice bath with shower... More

Was this review helpful? Yes
Gemma A, Manager at The Nelson Hotel, responded to this review
12 December 2012

Thank you for your feedback. I am really pleased that you enjoyed your stay and found the entertainment a good standard. I have passed your kind words regarding the cleanliness of the hotel and the quality of food to the manager to share with his team. We will look forward to welcoming you back to the hotel again the future. More

DERBY
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 November 2012

Ample parking outside without charge. A friendly welcome at reception by the manager. The room was warm and comfortable with lots of space. A large bar area with entertainment some nights. In winter expect coach parties . The breakfast was very good but needed more waitresses to serve.

Was this review helpful? Yes
Gemma A, Manager at The Nelson Hotel, responded to this review
12 December 2012

Thank you for your feedback. I am really pleased that you enjoyed your stay and found the staff the be welcoming and helpful. I have taken on board your comments regaridng the service levels in the restuarant. We will look forward to welcoming you again in the future. More

Romsey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 5 November 2012

It was apparent on arrival that the hotel reception staff are not expert at dealing with large numbers arriving (I was there for a conference in the town) and it wasn't long before several waiting wondered when Basil Fawlty might appear. The general demeanor of the hotel, like the resort, is rather tired and dated, presumably reflecting the fact that... More

Was this review helpful? Yes 2
Gemma A, Manager at The Nelson Hotel, responded to this review
12 December 2012

Thank you for you feedback from your stay with us. I am pleased that you found the staff friendly and the food to be a good quality. I do take on board your comments regaridng the decor of the hotel. You feedback regarding the confusion when paying has been very useful and we have given extra training as a result... More

salisbury
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 October 2012

When we arrived at the Hotel we where given the Elizabethian Sweet very nice and comfortabel clean at all times and plenty of room.The restaurant is spacious and clean but the service is terrible.My wife and I had to share a table with 2 more people ok nothing against this but after we had one course we had to wait... More

Was this review helpful? Yes 1
Gemma A, Manager at The Nelson Hotel, responded to this review
12 December 2012

Thank you for taking the time to post your review about the hotel. I am sorry to read that the food on the first night of your stay was not satisfactory. This is very rare as we get extremely good feedback about the food. Unfortunately guests that arrive in a group do have to share tables with fellow passenger to... More

Barnsley, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 26 September 2012

we went to this hotel only to find our room was a filthy hovel,there was matted was dust on the curtains over the bed on the bedhead and the coffee table as well it must not have been cleaned for years,the mattress was that brown that it left myself and wife really disgusted,we went into the bathroom and the smell... More

Was this review helpful? Yes 4
Gemma A, Manager at The Nelson Hotel, responded to this review
12 December 2012

Thank you for taking the time to post a review. You did complain to our head office directly. Once again I can only apologise that the room furnishings did not meet your expectations. The rooms do vary in size and decor due to the age and character of the building. Your letter was fully investigated and responsed by us. As... More

Braintree, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 August 2012

i stayed here for one night with three girls and my partner han room with my 2yr old son.we both liked our rooms only one pillow on beds and the floor tiles was lose when standing on it.apart from that the food was lovely very friendly too.

Was this review helpful? Yes
Gemma A, Manager at The Nelson Hotel, responded to this review
7 September 2012

Thank you for taking the time to write a review of our hotel on Trip Advisor following your recent stay. I am delighted to read that you enjoyed your stay with us. I will of course take on board your comments in relation to the pillows, and the floor tiles have now been rectified. Once again thank you for your... More

Ardrossan, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 August 2012

we were on a coach trip end of july had a great time the staff were all very nice and helpful the food was the best i ve had in any hotel we stayed in last night entertainment was good we had a laugh with bar man and under manager getting included in our photos thanks again the four golden... More

Was this review helpful? Yes 1
Gemma A, Manager at The Nelson Hotel, responded to this review
7 September 2012

Thank you for taking the time to provide us with your feed back regarding your recent stay with us. We are delighted that you enjoyed your stay at the hotel. Thank you for your kind comments regarding our Assistant Manager, Kevin for his hospitality. I can assure you this feed back is passed him. We look forward to welcoming you... More

Northampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 August 2012

Myself and my husband booked a couple of nights for our anniversary and could not of picked a better place the staff were very pleasant and polite nothing was a problem and the breakfast was good and the room was great the hotel was very clean and tidy and is right on the seafront will go back and would recommend.

Was this review helpful? Yes 3
See 2 more reviews by emma w for Great Yarmouth
Gemma A, Manager at The Nelson Hotel, responded to this review
7 September 2012

Thank you for taking the time to provide us with your feed back regarding your recent stay with us. We are delighted that you enjoyed your stay at the hotel and we look forward to welcoming you back in the future. More

 
 
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Additional Information about The Nelson Hotel

Address: 1 Marine Parade, Great Yarmouth NR30 3AG, England
Region: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth
Amenities:
Bar/Lounge Beach Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #13 of 16 hotels in Great Yarmouth
Price range (per night): ₹ 4,297 - 6,362
Official Description (provided by the hotel):
The Nelson Hotel is a Grade II listed property that is situated on Marine Parade directly opposite the Sea Life Centre and Wellington Pier. The Nelson is an AA 3 Star Hotel that affords excellent views of the sea front and the promenade.Parking is available free of charge in front of the Hotel, although the car park does not belong to the Hotel. ... more   less 
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The Nelson Hotel
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Enter dates 1 night 2 nights
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