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All 11 Great Yarmouth hotels »

Bay Carlton Hotel

Marine Parade, Great Yarmouth NR30 3JE, England
Hotel amenities
Special offer
3 FOR 2 BREAKS FROM £99
Bay Carlton Hotel
Ranked #6 of 11 hotels in Great Yarmouth
3.5 of 5 stars 101 Reviews
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101 reviews from our community

What travellers say about this hotel
  • Very good(9)
  • Sea view(5)
  • Evening meals(3)
  • Ground floor(3)
  • Self drive(3)
Traveller rating
    32
    35
    22
    4
    8
Only show reviews for Family (19) | Couples (49) | Business (0)
Date Rating
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

I stayed for a long weekend with my mum. From 18th to 21st may. The food was excellent. And the service too. A good clean hotel with brilliant entertainment and day trips. The staff are very polite and helpful. The coach driver also was very helpful and has a great sense off humour. I plan to go again as soon... More

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Leeds, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 May 2012 NEW
2
people found this review helpful

friendly welcome, efficient check in. Informative re times of dinner and breakfast etc. Great position set across from seafront, overlooking pier and winter gardens(which was closed) but lit up on an evening which was pleasant. Room very basic(but £59 each for coach trip,bed and breakfast and 3 course dinner and free entertainment we were not expecting the ritz!)Yes, creaky floors,... More

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Great Yarmouth, United Kingdom
1 review
3 of 5 stars Reviewed 13 May 2012

stayed at the carlton for one night dinner bed breakfast excellent value meals were promptly served by polite and efficiant staff not very big portions but well cooked and hot bedroom was basic and clean slept like a log after a long journey and a long stay in the bar the only downside to this welclming hotel was that the... More

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CarltonHotel012, General Manager at Bay Carlton Hotel, responded to this review
21 May 2012

Thank you for you review, and I am pleased to hear that you rate us among the best that you have stayed in. One night in Great Yarmouth is not enough as there is so much to see and do, but now you have had a taster you’re more than welcome to visit us again for a longer stay. Once... More

Maidenhead
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 10 May 2012
2
people found this review helpful

My wife and myself stayed for a weekend ( May 12) Our room was on the second floor and we had a sea view,that was all that was available on booking. This room cost us an extra £36.00. The room wasn`t worth it. The floor was so noisy and creaky.The people below us must have suffered as we did,our table... More

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CarltonHotel012, General Manager at Bay Carlton Hotel, responded to this review
21 May 2012

Thank you for your comprehensive review on your recent stay. I have taken all of your comments on board and will be dealing with them to make improvements where necessary. It seems that service was not an issue and that it was the fabric of the building that you felt let the holiday down. I hope that you do decide... More

Essex
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 28 April 2012
2
people found this review helpful

We have stayed at this hotel several times now and always enjoy our stay. The hotel is around 170 years old and holds a lot of character. It is in a perfect position in Great Yarmouth,surrounded by all activities for all weathers.The staff at this hotel are excellent and make the hotel.It is always an enjoyable stay here.The rooms are... More

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See 5 more reviews by gail4kevin for Great Yarmouth
CarltonHotel012, General Manager at Bay Carlton Hotel, responded to this review
21 May 2012

Mr/s Champkins once again thank you for your glowing review and I’m pleased to see you will be back in July. As you know the team is always here to assist and give the best service that we can to all our guests, your many visits to the Carlton is testament to that thank you and see you soon. Best... More

Harpenden
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 April 2012
1
person found this review helpful

A comfortable, friendly hotel. Good value for money. Rooms very clean and equipment is provided for preparing a hot drink. The menu is varied and the meals well presented.( Basic not gourmet! but adequate) Nightly entertainment. Great location, right on the sea front. No carpark but free parking available outside the hotel, never had a problem parking. More

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CarltonHotel012, General Manager at Bay Carlton Hotel, responded to this review
24 April 2012

Thank you for posting a positive review of your recent stay, we are pleased to see that you rate us as a comfortable and friendly hotel in a great location. Hope you will get time to visit us again soon. Just for reference during the summer months we can still guarantee car parking next door as an added service. Best... More

uk
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 14 April 2012

We stayed at the carlton easter monday while friday 13th april. Our first room was very disapointing, we had requested a room on a higher floor although shearings state that requests are not gauranteed,altough talking to other guests that paid the same has we did and booked a lot later than we did got higher floors we felt this was... More

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CarltonHotel012, General Manager at Bay Carlton Hotel, responded to this review
24 April 2012

It sounds that after changing rooms you found it lovely and warm, I’m sorry you found the first room not to your satisfaction and the entertainment was not your cup of tea so to speak. You did enjoy the food and the service from Samuel I will forward you praises to him, which he will be happy to receive. The... More

wigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 April 2012
1
person found this review helpful

Having just returned from a 5 day coach holiday by Shearings at the Carlton Hotel Gt Yarmouth, there was nothing we could fault in any way. We had a room on the third floor which was excellent, both in cleanliness and decor. The food in the dining room was superb, in fact every night was briliant both in the choice... More

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CarltonHotel012, General Manager at Bay Carlton Hotel, responded to this review
13 April 2012

Thank you for your glowing five star review, it is very much appreciated by the whole team here at the Carlton. It is what we truly want to achieve for guests staying with us look forward to your return and you are most welcome thank you. Best Regards, Paul Betts General Manager More

Hull Humberside
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 April 2012
2
people found this review helpful

Absolutely NOT poor food disgusting room terrible uncomfortable bed. Staff friendly. Old run down hotel shame on you Shearings for giving an 83 year old woman a bed on the top floor with a bed lie a brick! More

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CarltonHotel012, General Manager at Bay Carlton Hotel, responded to this review
5 April 2012

Dear reviewer, the room type that you had booked is located on the 2nd or 3rd floor, the hotel was fully booked so we were unable to move you to a lower floor. The beds are standard my apologises if this was not to your liking. During your stay I do not recall you informing me of poor food however... More

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5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 31 March 2012
2
people found this review helpful

Probably not. My wife and I stayed at the Carlton Hotel 23rd. to 26th. March. It was a short break with Shearings. We were very lucky to have such warm weather for March. This is an impressive looking hotel in a very good position on the front. Checking in is ultra fast, room keys are handed out on the coach... More

Was this review helpful? Yes
CarltonHotel012, General Manager at Bay Carlton Hotel, responded to this review
5 April 2012

It looks like you enjoyed your stay at the Carlton, and sounds like we exceeded your expectations with good food, entertaining cabaret acts, good location and speedy service. The hotel does have a long history being built in the 1840’s, the points regarding the wine waiter and your sweatshirt are being dealt at the moment, it was me that took... More

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Additional Information about Bay Carlton Hotel

  • Carlton Hotel Great Yarmouth
  • Carlton Great Yarmouth
Address: Marine Parade, Great Yarmouth NR30 3JE, England
Price range (per night):* INR2,646 - 7,937

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