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All 9 Harlow hotels »

Park Inn by Radisson Harlow

3.0 of 5
Southern Way | M11 Jct 7, Harlow CM18 7BA, England
Hotel amenities
Ranked #5 of 9 hotels in Harlow
3.0 of 5 stars 71 Reviews
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71 reviews from our community

    Trip type
Traveller rating
    5
    19
    16
    16
    15
Date Rating
NICKBEBB
WESTON SUPER MARE
Senior Contributor
29 reviews
13 helpful votes
3 of 5 stars Reviewed 27 January 2012

Stayed for one night on a business trip with two colleagues. The room was ok and the bed very comfortable. The restaurant however was a very different experience. Bear in mind that this is a Radisson hotel. The menu was bland and we were told that the only starter was soup. With a limited number of main meals we were... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
2 February 2012

Dear Guest Thank you for posting your review. Although your overnight stay apperas to have been a good one, you clearly have had a poor experience in the restaurant. I am really anxious to make up for this and would be grateful if you could call me personally so that I may pick up on the issues you have raised,... More

Secretreveiwer
Clacton on sea
Contributor
16 reviews
8 helpful votes
2 of 5 stars Reviewed 24 December 2011
1
person found this review helpful

First (and last) time in this hotel. First impression....... the car park, very very small spaces so much so that you just know other guests are going to open their doors into the side of your car doors! The car park was literally littered with fags ends.....especially outside the main entrance but not limited to! We walked into main reception... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
9 January 2012

Dear Guest Thank you for completeing a review of the hotel. Clearly you highlight some problems and I would like the opportunity to investigate what you have said and have the opportunity to put matters right for you. Trip advisor obviously quite rightly do not hand out contact details so I really would appreciate it if you would contact me... More

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lizzie_mansfield
London, United Kingdom
2 reviews
1 of 5 stars Reviewed 5 December 2011

The room was cold, rooms are tired, location is in the middle of nowhere- don't even bother. I was Booked into this hotel for business for 3 nights but after spending 5 mins here I booked somewhere else for the next 2 nights. This hotel really needs a total refurb. Of just close it altogether. Also.... Wifi £14 a day?!... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
9 January 2012

Dear Guest Thank you for posting your review, i was sorry to read that you had not enjoyed your stay. I am please to say that we are getting some refurbishment work done as I reply and am confident this will improve matters for everyone. I am also pleased to say that we have reviewed the cost of WiFi and... More

AdzzzPhotography
London, United Kingdom
Senior Contributor
23 reviews
9 helpful votes
3 of 5 stars Reviewed 13 November 2011

Having to use The Park Inn while visiting family, I was quite disappointed at the lack of ambience and care in maintenance of the hotel. Staff greeted and interacted well, in particular given the environment they have to work in, but from walking in to reception, to finding my room, it had a very tired feeling about the place. There... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
21 November 2011

Thanks for your comments about the hotel and your thoughts about refurbishment. I am hopeing that some work will be done in 2012 and agree that it will make all the difference. On a positive note it was good to read that you had found the staff good we do try to give a good service to our customers Regards... More

tomt1230
Contributor
11 reviews
3 helpful votes
3 of 5 stars Reviewed 7 November 2011

All Round terrible the rooms where in a very poor condition al a carte menu was very basic service very slow requested to move from bar area at ten thirty to reception area which was freezing so left and went to bed only thing going for this so called hotel is it's location but it falls well below Travelodge &... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
21 November 2011

Thanks for your review. I am sorry that you did not enjoy your stay. We will work on the points you raised to make improvements for the future Regards James Gardner General Manager More

Jax78
Lancashire
Contributor
12 reviews
6 helpful votes
3 of 5 stars Reviewed 4 November 2011

This is a typical travellers' type of hotel, efficient but possessing zero character. My room was quiet & clean, with a good set of facilities (adjustable aircon, trouser press, flat screen TV, tea making tray, hair drier, several mirrors, bright bedside lights on swing arms), but the fitting & finishes looked rather tired (as did the outside of the hotel).... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
21 November 2011

Thanks for your review, its always good to hear what our guests think. I note you think the hotel need some tlc and am hopeful this will be happening early in 2012 Regards James Gardner General Manager More

Mickgfd
Sheffield
Senior Reviewer
8 reviews
10 helpful votes
3 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

Not very impressed with the Park Inn, I usually stay over in Hertford but my usual hotel was full so I ended up here, whilst the staff were friendly enough and the bar was clean enough and comfortable the room was basic and had a strange odour. The menu was limited to say the least so we jumped in a... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
27 October 2011

Thanks for your comments about the hotel and for trying us when your usual hotel was full. I have taken note of your comment about internet charges and am pleased to say we are acting on this. As of 1st November we will be including this cost in the room tariff which should then meet your expectation better. Regards James... More

royneileen
Bromley, United Kingdom
Reviewer
4 reviews
3 of 5 stars Reviewed 23 October 2011

We used this Hotel, as it was very convenient for us to do so. Our stay was just one night. The staffs are friendly. The room clean, warm and comfortable, but the bathroom and the bath are tired. Trying to squeeze soap from the dispenser on the wall while showering is an experience. We recommend you take your own soap... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
27 October 2011

Thanks for your comments about the hotel, and have noted your thoughts about the lobby. You are right that we do need a little investment in the publica areas which I am expecting to happen in 2012. Regards James Gardner General Manager More

kparker1976
1 review
4 of 5 stars Reviewed 7 October 2011

I stayed at the Park Inn for one night, as I was in the area for a business meeting. Very well located for my needs, and every member of staff I met was brilliant! They offered the service standard I would expect in a 5* hotel so a huge congratulations to them! The hotel isn't pretty from the outside,but served... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
19 October 2011

Dear Guest Many thanks for your review of the hotel, I was pleased to read that you had found the staff and service good. Yes Its true we have got some refurbishment planned shortly so hopefully on your next visit you will see an improvement. Regards James Gardner General Manager 01279 829932 More

jayne_leonard
Lancashire, England
Senior Contributor
33 reviews
13 helpful votes
4 of 5 stars Reviewed 2 October 2011

I've read some of the reviews and I agree....the hotel is tired and the public areas are in need of upgrading....yes there are beer stains on the corridor carpets and they have a musty smell.....but you're paying around 70 quid for a hotel ideally located just off the M11 a damn sight cheaper than most of the accomodation in London.... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
5 October 2011

Dear Guest. Many thanks for your review and the comments you have made, I hope we can look forward to welcoming you back soon Kind regards James Gardner 01279 829932 More

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Park Inn by Radisson Harlow Also Known As

  • Harlow Park Inn
Address: Southern Way | M11 Jct 7, Harlow CM18 7BA, England

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Park Inn by Radisson Harlow
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