I don't understand all the negative reviews of this hotel. The rooms were wonderful, the view amazing, the service very helpful and the food lovely. Can't ask for more really. I stayed there for a night with my father in two single rooms. One of these was amazing (possibly in deference to dad's age), but the one I stayed in,... More

The dismay starts when you walk into the lobby and inhale a musty, unclean smell. This odour is not exclusive to the lobby area, mind - if anything it grows more pungent once inside the hotel room. It has possibly not had a thorough clean since it was last decorated. In 1983. The light in my cheap lino-adorned bathroom didn't... More

Stayed here for one night on business. Paid £95 for single room including breakfast. Although obviously some effort and money has been spent on modernising, it seems that this has not been done throughout, hence there is a slighted dated feel about the place - if I had to be precise about that date, I would say the 1970's. Some... More

We had a most enjoyable stay at the Lerwick Hotel and as soon as we stepped through the front door we were greeted by very friendly, smiling reception staff who seemed to continue smiling all of the time as did the other staff in whatever capacity they were employed. The food was wonderful with a great variety of choices whatever... More

Returning to Shetland for 2011 Tall Ships I booked the Lerwick Hotel and then read the reviews. Well all I can say is that the service we received in the hotel was fantastic. From arriving early from the boat until we left all the staff and services were excellant. The extras we had requested were all in our room. The... More

I aproached this hotel with trepidation having read the reviews. True, it is an unpossesing single storey pebble dash building not helped by the use of dusty plastic plants in area of abundant rainfall. And I discovered the rooms are on the small side. But how many times do you get to stay in a hotel with such breathtaking views... More

I really wanted to Like his hotel. I've stayed before and the location is stunning. Unfortunately, most of the negative reviews are well founded. The bed very comfortable, the staff quite friendly, positive comments complete. Our room was poor and the pull cord for the bathroom light was a health hazard. Dinner and breakfast were very average and appalling in... More

It looks pretty gruesome from the outside but appearances can be deceptive and the hotel is comfortable, well set out and pleasant inside. I've definitely stayed in more spacious accomodation but our room was far from being "a cupboard" as one previous review describes. It was also clean, comfortable and with a great view of the bay. There was a... More

Popped in one evening for a meal with mixed results. My wife chose a Tuna Steak which was fantastic but my Chicken in whisky sauce was smothered by the cream, a small portion and not a vote winner. My orange, amaretto, white chocolate truffle cheesecake sounded fantastic but again was a tiny portion and failed to impress. Restaurant and bar... More