The location of the hotel is great. The service was very very good. When we arrived at the hotel the staff were really polite and very helpful. Our room was a little on the tired side and could do with being redecorated, but that is really just cosmetic as the room was clean and there is so much to do... More

I had a suite room, which wasn't expensive compared to the rest of the island's hotels and gave me a corner room, fabulous views across the harbour and a jacuzzi bath! Quite a change given I was going to camp... Right from the first phone call they were helpful, professional and friendly, even phoning the local restaurant for me to... More

Most enjoyable evening spent in the hotel restaurant with close family we were staying on the Island with. Pleasant surroundings, the dining room is extremely comfortable and ambience is just right. All staff are very friendly and attentive to your whole dining experience.They are even lovable!! :)) Food was quite delicious, always served hot and each menu choice was delivered... More

The hotel is in a great location, overlooking the harbour, but the whole place needs some TLC. Some parts were fine, but our bedroom was very tired. For example paint was peeling from the bathroom window, there was some mould in the corners of the shower, and a crack in the bedroom door was covered with adhesive tape. Most of... More

We stayed as part of an archaeology group of 26 and I hoped we would be assigned one of the front rooms. We were and it was lovely waking overlooking the old harbour. The room was high-ceilinged and comfortable and the en suite was fine; as is usual the room had been divided into two and the en-suite carved out... More

Clean but dated rooms. good service. Nice reading room overlooking the harbor. More

Booked a very last minute 4 day solo trip to orkney and didn't want to spend too much on accomo this time. Had a nice and welcoming stay in a lovely superior twin room overlooking the harbour (room 117?)on my 2nd night. The reception staff was really friendly and was ever so helpful and accomodating (had to leave/acccess my luggage... More

Booked this hotel because it was the only one with availability over the holiday period when visited. It is a beautiful bpstructure and is right on the harbour. Great location, but it is overpriced for what you get. And what do you get? Tired, mismatched, dirty furnishings and linens, a dreadful breakfast and very little service. Just avoid this place... More

We had a superior room, but had the size of a cupboard. One small room overlooking the harbour. Paid around 130 euros per night, which is grossly overpriced for this kind of room. Although it is holiday season and there's not much else in Kirkwall More