I'll be honest, I normally avoid large chain hotels, as I've always found them to be shabby, dated and impersonal, opting for smaller 5* establishments. Well, my opinion has certainly changed after staying here for the 1st time last night. From arriving to leaving I was wowed by the quality and service. My double room had every facility imaginable. Everywhere...
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Thank you for such great comments and, as part of a family company, we do work hard to make sure that we stand out from the larger chain hotel and I am pleased that you were able to recognise this during your stay. I will take great pleasure in sharing your feedback with my team.
Kind regards
Mark C. Bowers...
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