We had one of the courtyard rooms, very clean and lovely and warm on a very cold night. Breakfast good and staff lovely, spoiled by the uncomfortable bed - continually rolled into the middle - sort this out and you would get a much better review.

Very much enjoyed this hotel. We were situated in one of the outside rooms which I have to say was massive in size, having a settee, table and chairs plus room to dance if you wanted to! The bathroom would benefit from an update as it was very late 80's, but was clean and everything worked. The shower was a... More

arrived at the cross keys got a nice welcome rooms could do with updating but they are clean but in some areas have dust and cobwebs etc high ceiling our room had damp patch from the roof but the hotel is so old but with updating would be a lot better

Stayed here for one night. I didnt arrive until gone 7pm and had to go through the pub to check in which was fine. The young man was friendly and even offered to pop my bill under the door later on (I was leavinge arly next morning) so that i didn;t have to wait for it to be printed. My... More

Stayed here a few weeks ago. I can only say that the service and hospitaliity was second to none. The family that own this pub cannot do enough to make you feel welcome. Breakfast was of a good standard. Evening meals are only served later in the week, which is a bit of a shame, but the night I ate... More

We stayed here last night. The room was a nice size, but in desperate need of updating. The furniture is very dark and the sofa was definitely from the 70s!!!! The room was generally clean, but could have done with more attention to being dusted.... The dust fell off the curtain rail when the curtains were drawn. I loved the... More

The Cross Keys hotel is in the middle of city and surrounded by good pubs and eating outlates. It also has its own bar where you can enjoy your drinks till 11 PM. Rooms were clean and quality service. I liked it.

I would say the only positive is that it was fairly cheap and the receptionist was nice. It is above a pub and I felt all the banisters and table and chairs throughout the hotel had that sticky pub feeling. The most aggravating bit for our group was that the beds had no duvets just a sheet and then a... More

I stayed with some friends for one night to attend the Tatton Flower Show. The pub is bang right in the middle of Knutsford on the main street so a great location. I was a little worried when I read the reviews but we were unable to book in anywhere else as the other hotels were all full due to... More