This was booked as a surprise gift for my parents, however disappointed is not the word, a flimsy bit of A4 paper as the information pack in the room, and to be told rooms aren't serviced on a Sunday??, obvisoley don't want to pay double time for the staff, complained only to be told, we aren't a hotel yet the...
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The hotel is very pleasant although some furniture seemed a little tired. The staff couldn't have been more helpful and deserve full marks. Food was adequate and well cooked but could have been more imaginative. Overall a very pleasant place to stay.
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Our local bowls club spent the day at GUNTON with 38 members and friends and thoroughly enjoyed the facilities, we spent the morning bowling and after a very satisfying meal joined in with the cabaret and dancing.
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Thank you for taking the time to write a review. I am pleased to hear that your event was such a success and that you were all able to take advantage of and enjoy the many facilities we have to offer.
We hope to be able to welcome you all back again soon.
Regards
Petrina
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Don't expect a 5 star hotel just the best holiday resort Warners have. We had a wet 4 day in April but found plenty to do with out leaving the resort. Relax and watch demos or quizes or partisipate in rifle shooting.crossbows or archery plenty to do all day plus nightly entertainment. what more do you need
Staff fantastic, food...
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Thank you for taking the time to write a review. We love to hear how our guests enjoyed their stay with us. We appreciate your comments and look forward to welcoming you back again in May when hopefully we will have some sunshine for you.
Regards
Petrina
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A friend and I visited Gunton last weekend somewhat reluctantly on my part as previous stay not good, grotty chalet bad waitress service following complaint received a considerable reund, as we stay at several of Warners other sites with no problems thought we should give it a go.
Despite the weather, rain rain and more rain weekend was good chalet...
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Thank you for taking the time to write a review.
I am very pleased to read that despite having a not so good experience with us previuosly that you gave us another chance and despite the awful weather we had on your weekend that you still enjoyed your stay and so much so you are retruning again to see us....
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went to Gunton Hall on March 16th 2012. On arrival met by an army of staff with hand sanitisers - oh dear! - but perhaps ok? Was with a party of friends to celebrate the 45th wedding anniversary of one couple, all of us in good health and spirits. Staff were extremely well trained although the management seemed "offish". Dinner...
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Thank you for your review of your recent stay at Gunton Hall. I am sorry to hear that some of your members of your party were ill during their time at Gunton Hall.
At Gunton and on all Warners sites we provide complementary hand sanitizer for guests to use as this is the best defence in preventing germs from spreading...
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I have previously stayed here at Gunton Hall, but I went there this Easter and the entertainment show the four seasons, was excellent. The actual show was on for almost two hours and they were very very good, all aspects of this weekend was brilliant. Food and chalet was extremely good and I would recommend this village of Warners to...
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Thank you so much for writing your review, I am so pleased you had such a great time with us and that you will be visiting us again. Our team have a copy of all our reviews that we receive and all comments are greatfully received. We look forward to welcoming you back in the not to distant future.
Regards...
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This was the fourth time that we had been to Gunton hall midweek country music break and it was as good as the other years our chalet had been newly decorated with new carpets and curtains and beds The food was very good and we ate too much! the staff were very friendly We had a game of of bowls...
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Thank you for taking the time to write a review, it is so lovely to hear how our guests come back time and again and still have their expectations met. We do try our hardest to make sure all our guests are happy and comfortable, which is probably why we have so many guests returning to us. We share all...
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We went for the Johnny Cash experience and and thoroughly enjoyed our time although it went too quickly as there was so much to do. We stayed in Sycamore but can't say we found the Chalet uncomfortable or cold in fact there is heating from an electric convector heater and an electric coal look fire, usual tray with tea and...
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Thank you so much for taking the time to write a review, I am glad to see you had a great time and tried out some of our amenities. We do take all comments seriously and they are shared amongst our team.
We look forward to welcoming you in June
Regards
Petrina
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My first thought on entering the reception was it looked like the retirement home my Grandma used to be in... this was obviously a taste of things to come. Perhaps we were naive, but didn't realise the "only adults allowed" break we had booked with our Tesco clubcard voucher deal meant that the age range was extremely biased towards the...
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I am so sorry to hear we did not meet your expectations and you decided to cut your break short. We do try to offer something for everybody and we have taken all of your comments seriously and they will be shared with the team.
Regards
Petrina
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