We stayed at Passford House hotel for 2 nights and had a wonderful time. One of the best Hotels in the New Forest in my opinion. Our room looked out onto the backgarden through these little cottage windows and we had a stunning 4 poster! The gardens were really nice, especially the little courtyard area. There seemed to be a... More

On arriving the entrance was lovely, cosy and welcoming . The staff were very polite and helpful and the food was perfect at dinner.... However when shown to our room the hall was freezing and so was the room!reception said theyll put the heating on! The room was drab covered in old carpet even in the ensuite! And up the... More

Lots of hotel choice in this area, we booked on the basis of the very helpful person who took the original enquiry. Family room was great and exactly as described with the added bonus that our daughters bed was a proper one and the dog appeared happy with the carpet. We used the pool that toasty hot, there was also... More

Last minute booking, good location for New Forest exploration. Friendly welcome and reception staff, well decorated for Christmas. Room small, TV tiny ! Bathroom looked new, unfortunately the bath water was rusty in colour !! The bedroom itself was a bit worn, chipped paint, dirty carpet etc. curtain tie backs bracket fellout of wall ! Breakfast OK although a bit... More

Warm Welcome when we arrived by the reception staff, hotel was well decorated for Christmas with the log fire burning in the bar..... We stayed for two nights over the new year and found the food of a good standard...my daughter says "yummy"..! We found all the staff very helpful and willing to help.... The room did need a little... More

Stayed recently on business. Was immediately impressed by the receptionists welcome. The service received throughout my stay was excellent. Food in the restaurant was superb, and the whole hotel had a wonderful homely feel to it. Would definetly stay again and recommend to others. More

Stayed for one night at this pretty hotel in the New Forest in September 2011. The room was comfy and the bed was large, the bathroom was a good size. It was abit of a wander through corridors and up and down stairs to get to the room, but that wasnt an issue. The grounds are really beautiful and I... More

We stayed here for two nights in a superior room which had a nice view and was a good size. It was clean enough but tatty and worn, especially the bathroom. Disappointingly there was not a separate shower and bath. Other parts of he hotel were pleasant but again looked shabby in places. Service was ok, and the 3 course... More

I screwed up the dates of our booking and we didn't turn up on the evening that our booking said we would, but Passford House telephoned me to check what had happened and then with no charge transferred my booking to the following night (the correct one). And if that is not enough they upgraded our room free of charge... More