Stayed here a few times for work and have always been happy with the level of service. On checking in today , I was impressed with the level of patience and professionalism as the lady on Reception explained to a customer that sadly a 'Sunday ' carvery was not to be found on a Monday. My only downside is the... More

I've stayed here a couple of times and can't say I've had a "bad" experience, but for the best part of £100 for room only I expect a clean toilet - the one in my room was badly stained and hadn't seen the bleach bottle for some time I suspect.... bath water was a dodgy green colour. The bar /... More

I booked this hotel for a couple of nights away with my wife using Best Western Rewards and was a little worried after reading some of the previous reviews on this site. Our experience cannot have been more different, from the moment we arrived we experienced nothing but good personal service. The room, 203, was large, well furnished and very... More

Popped in today to shelter from the rain and decided to have lunch in Gordon's the Hotel's restaurant. Friday is Pie day, every week there is a selection of two choices, including a drink for about £8.00 including veg. Ordered a helping of bread (made on premises, fresh & tasty, one with seeds and nuts, the other with fruit of... More

Webridge is a quaint and welcoming town and the Ship Hotel's facilities were outstanding. I had booked a single room, but when I arrived I asked for a room with two beds and they changed it cheerfully for no additional fee. The bathtub was huge and welcoming and the tea service found neatly concealed in a drawer under the television... More

Pro's: - Central Weybridge so walking distance to restaurants etc - Breakfast decent (when it arrives) Con's: - Room small, grubby with uncomfortable bed - Some sort of pump outside noisily going at 2am still - no one manning reception so no way to get it fixed despite calling repeatedly - When returning to room on second day, found furniture... More

Arriving late the one sullen member of staff on duty eventually left his hiding place and came to check us in (obviously been missing some time as when he finally arrived at check in other guests appeared requesting bar service etc). After struggling unassisted with a suitcase and laptop through a maze of poorly signposted twists and turns I arrived... More

What a horrible place, it is dirty, smelly and very tatty. Our bedroom, with a view of steaming chimneys was in desperate need of refurbishment, as was the bathroom. The dinner was just passable but not very imaginative and breakfast was almost inedible. More

Checked into this hotel,All seemed well and good.The staff were very friendly all going well when upon entering my room,It smelled terrible like something had just died.I went and got another room,only to find this one with no view,The window was their but was so filthy dirty,i could not see out of it.Please look elsewhere if i were you. More