We had booked here because of the spa facilities, after swiping our card at reception we were then informed they were all closed for the entire weekend! The receptionist arranged for us to use a neighbouring hotels facilities but had to pay an additional £10, we went to look at the room which was tired and had bare wood skirting... More

Absolutely beautiful wedding that I attended here! The Ballroom is just stunning and the views into the garden are beautiful, the food is beautiful and the service is outstanding they can not do enough!! There are bedrooms that have been refurbished and are beautiful I would really recommend this hotel and would not pay attention to the negative reviews!

Spar Closed, very poor info on website had to scroll to bottom of page to find out.. This was pointed out at reception when we arrived. Corridor stunk of smoke and room smelt also. Phone in room had wrong number to call reception. Did not stay in the end

AT weekend stayed with some trepidation as the reviews are varied. Fom start to finish it was really good. Disabled parking spot on, good ramp for less able, shown from our car to a table in the dining room by a member of staff. Had coffee and later a light lunch, both good. Very interesting time people watching, then shown... More

I had the pleasure of attending my son wedding last weekend the food was excellent and the staff could not have been more helpful. Nothing was to much trouble. Ok the spa was not finished but we will go when it is. People need to cut them bit of slack the carpet in the reception as not been replaced yet... More

Shoddy the spa wa not ready for us, shabby rooms very noisy tired looking carpet on stairs show was broken, would not recommend , for a quality stay. Breakfast poor as stated I booked it for after business for a swim so was mis sold so was not happy, a party was going osn so it was hard to get... More

Very disappointed with this hotel I only booked the room as it was nearby for a meeting the next day with an onsite gym. The gym was closed due to renovations and there was building work ongoing thoughout the restaurant. £79 for bed and breakfast when the hotel doesnt have all the facilities seems very overpriced! I ate in the... More

I was worried that I had booked a real donkey of a hotel when I looked at the reviews. I nearly cancelled my booking! The hotel is lovely. It's great value for money, The spa still not open. I would reccommend the hotel to anyone not keen on staying in the middle of the city. It is set in lovely... More

In my opinion this hotel is being miss sold, do not arrive at this hotel with your children with their swimming costumes - THERE IS NO POOL - do not bring your gym gear - THERE IS NO GYM - AND NO SPA - they don't appear 2B anywhere near finished or possibly even continuing refurb. We booked a family... More