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All 10 Ashford hotels »

Eastwell Manor

4.0 of 5
Eastwell Park, Boughton Lees, Ashford TN25 4HR , England
Hotel amenities
Ranked #5 of 10 hotels in Ashford
4.0 of 5 stars 148 Reviews
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148 reviews from our community

    Trip type
Traveller rating
    73
    25
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Date Rating
carvin
Kent
1 review
3 of 5 stars Reviewed 13 February 2012 NEW

Hotel looks impressive from outside but rooms need upgrading - only one usuable plug socket in room and bathroom although huge was grubby and outdated. Food was very disappointing - we had the private dinning room as a large group and expected to be made a fuss of, sadly it felt more like second class, waters seemed hard pressed to... More

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peter t
London, United Kingdom
Reviewer
3 reviews
2 of 5 stars Reviewed 9 February 2012 NEW

Spent the weekend here recently for a golf and spa break. Upgraded room from standard to a suite with 4 poster bed. Room was lovely with plenty of space and lovely view of grounds. At dinner whilst food was very good we had a MOUSE in the restaurant! Staff seemed non-plussed and didn't take this at all seriously. Not what... More

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managementeastwell, Owner at Eastwell Manor, responded to this review
13 February 2012

We are sorry about the little visitor and thankfully our staff do not normally have to deal with such a problem. The problem has now been dealt with professionally. We accept that our golf course is only 9 holes but it is 2132 yard USPGA standard and is enjoyed by many visitors and it has also been highly commended for... More

happytravels007
Canterbury, United Kingdom
Contributor
11 reviews
1 helpful vote
4 of 5 stars Reviewed 7 February 2012

As a Christmas treat we took our grown up children and partners to a three bedroom mews cottage from 23rd - 24th December 2011. Orange Cottage has good sized double rooms with one downstairs and had been freshly painted so the odour was still a little strong but we opened windows and it was bright and clean although the lounge... More

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managementeastwell, Owner at Eastwell Manor, responded to this review
13 February 2012

Thank you for your comments. Our 19 Eastwell Mews cottages are many guests favourite choice, some returning several times a year, treating them as their cottage i n the country. They are available on a hotel or self catering basis and now have their own website. More

Eliz22440
Ashford
Reviewer
4 reviews
2 helpful votes
2 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

Eastwell Manor is a stunning mansion in beautiful gardens set in the idyllic Kent Countryside with far reaching views. Its looks rival Pennyhill Park, the Manoir, and other glorious English Country Houses. Sadly though it's service, cleanliness and staff are a million miles away from these establishments. The staff in the Manor huddle round reception and the arrival of guests... More

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managementeastwell, Owner at Eastwell Manor, responded to this review
31 January 2012

Sorry to learn we got it so wrong for your visit. Where appropriate we will encourage our staff not to be content with an obvious lacklustre attention to detail. Planning limitations prevent us from providing seating around the indoor pool whereas there is a very spacious area around our heated outdoor pool during the summer months. We are always striving... More

Terry F
cambs
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 16 January 2012

I have stayed here a few times; everything is great, from quiet location, fantastic rooms, well designed gardens, fantastic food and the best breakfast. my wife used the pool and spa, she adored it. The staff understand about service, and it shows. From when you walk in to the overall service in the bar and restaurant, I can not fault... More

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managementeastwell, Owner at Eastwell Manor, responded to this review
18 January 2012

Delighted that you enjoyed your stay. Come back soon. More

Jacqueline A
Kent England
Senior Reviewer
8 reviews
7 helpful votes
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

My daughter treated myself, my Mum, sister and neice to a night here as a Christmas gift. What a lovely treat. The hotel has fantastic grounds, really lovely views and even a nine hole golf course! The manor itself is very welcoming, with roaring log fires and big leather chesterfield sofas. The five of us were staying in a mews... More

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managementeastwell, Owner at Eastwell Manor, responded to this review
18 January 2012

Thank you for your kind comments and we will investigate the disappearing Pavilion staff. The cottages which were created from the old Victorian stable block are proving very popular as they are one, two or three bedrooms and because of demand we are making them available on a self catering basis. Hope to see you again very soon. More

KarenJune
Tonbridge, Kent
Senior Reviewer
6 reviews
9 helpful votes
5 of 5 stars Reviewed 14 January 2012
3
people found this review helpful

Booked an overnight "Winter Warmer" stay to celebrate my husband's 50th birthday, so wanted it to be special - we weren't disappointed. We arrived about 11.30am to check in and mentioned that it was a special birthday, and the lovely receptionist Debbie gave us a complementary room upgrade. Despite the early hour, we were shown to The Sir Thomas Moyle... More

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managementeastwell, Owner at Eastwell Manor, responded to this review
16 January 2012

Thank you for your kind comments - we will be giving The Pavilion Reception staff a shake up and thank you for the feedback. We look forward to welcoming you back in the summer when our heated outdoor pool will be ready and waiting. More

SpecialK1702
London
Senior Reviewer
8 reviews
9 helpful votes
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

This is a lovely country manor house hotels in a stunning location offering comfortable accommodation in the main house and cute, self-catering rooms in the Mews, which would be great for families. Roaring log fires welcomed me in Reception upon my arrival andwe had a delicious meal in the Manor Restaurant. The Spa in the Pavilion building was lovely and... More

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Lounjohn
1 review
3 helpful votes
5 of 5 stars Reviewed 26 December 2011
3
people found this review helpful

What a wonderful place to celebrate my 40 th birthday Room was lovely Food was yummy Staff were the best. They made you feel welcome nothing was too much trouble made us feel very special. Would I return.. Most definately Can't wait Thank you east well manor for making our stay really special Dreams spa was so relaxing and again... More

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managementeastwell, Owner at Eastwell Manor, responded to this review
28 December 2011

Thank you and a very happy New Year More

leigh f
Broadstairs, United Kingdom
Reviewer
5 reviews
4 helpful votes
5 of 5 stars Reviewed 7 December 2011
2
people found this review helpful

i have been to Eastwell Manor many times and also got married there, it is a wonderful gothic manor house in beautiful surroundings and a health spa on site which is free to use the gym, pool etc whilst you stay. It also has 2 restaurants 1 less formal than the other. Its even pet friendly if you stay in... More

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managementeastwell, Owner at Eastwell Manor, responded to this review
21 December 2011

So delighted that you enjoyed your stay. You may be interested in our Winter Warmer offer in January, February and March. Have a look on the website and look forward to welcoming you back very soon. More

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Eastwell Manor Also Known As

  • Eastwell Manor Ashford
  • Eastwell Manor Hotel Ashford
Address: Eastwell Park, Boughton Lees, Ashford TN25 4HR , England

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