As regular PI guests we know what to expect and have never yet been disappointed but this hotel did not live up to our expectations. On arrival we were not told about the "good night guarantee" which the receptionist is supposed to do. However, we were told that because of a plumbing problem, there would be no hot water before... More

Stayed here one night. Service and friendliness of the staff was impeccable. On check-in, when they realised I was a single female traveller, my room was immediately changed to one nearer Reception so that I wasn't on the ground floor or out at the end of the corridor. Room was clean, plenty of pillows, towels etc. The bed was really... More

2nd time we have stayed here before traveling on the Eurostar , we chose the meal deal which gives you a 3 course meal plus a drink & breakfast for £22 pp which is great value for money, the hotel is clean the staff are friendly and helpful and the added bonus of having a Beefeater next door which does... More

Second time we have stayed here and definitely will do again. Friendly staff, nice rooms great location, loads of different places next door to eat, handy for the Chunnel. The only downside was that their tv hadn't switched to digital, so there were few channels to watch, but this was changing over in 2 weeks. Superb! More

Stayed here for 1 night. When we checked in, as I was with my wife, I asked if the room would have two bath/hand towels and was assured it would. We stayed in room 230, almost the room furthest away from reception and you’ve guessed that of course when we got in the room there was only one hand/ bath... More

Usual Premier Inn quality so no surprises there. Friendly helpful staff, room temperature very controllable. Only2 problems: one was the noise from either the extractor fan or the air conditioning kept us awake all night which is not what you need when you have an early start. The second was the TV signal was poor. I reported this in the... More

This is a clean simple hotel, great for a one night stop over. The hotel is nothing special, but I guess that is reflected in the price. The location is good if you have a car for getting out and about. The hotel is in a leisure park so when you are there you have KFC, McDonalds, a cinema and... More

Great location for Euro Tunnel, clean decent room, surprisingly quiet and very good price. Nice staff, didn't eat as no time but had adjoining beefeater and a MacDonald's , I would stay again and would recommend. More

We had a fantastic stay at this Premier Inn, amazing value at only £35ish for a double room (booked quite early!). On arrival the staff were really welcoming and explained the Good Night Guarantee. Even thought we hadn't booked the Premier Inn's 'meal deal' for dinner and breakfast, they still offered to book us a table at the Beefeater next... More