Arriving at the hotel we were impressed with the style and ambience of the decoration, furniture and fittings. The receptionist continued the feeling of welcome with her friendly and efficient service.
Part of the treat was to visit the cinema next door to the hotel for a performance of 'Warhorse' which lived up to our expectations.
The Hotel is very...
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Dear Guests,
I am very happy that your stay at Mercure Whately Hall Hotel was so pleasant, and that you had a great Birthday treat. I will be sure to pass on your kind comments regarding your stay and the staff to the whole team.
Thank you very much for taking the rime to post your commetns and I look...
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We booked off line as we had a wedding to attend close by and they were full. We are so glad we stayed here instead of the place where the reception was being held further down the road. We arrived at 10:30 Saturday morning and asked if it would be possible just to leave our bags and go to the...
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Dear Guest,
Thank you very much for the lovely review you have left following your recent stay here at Mercure Whately Hall Hotel. I am glad that Thomas sorted out a room for you rather than you wait until another one was allocated for you and that you has an upgrade, we do always try to do as mcuh as...
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Stayed here as part of a Red Letters Day offer of Dinner Bed & breakfast inclusive, Checkin was brisk & efficient. Allocated room over looking the road but after a few moments in the room (which was very nice) decided to change as the traffic was audible through the non double glazed windows.
Given room 52 which apparently has a...
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Dear Guest,
Thank you for your review of our Hotel, and I hope that you are happy that the Ghost did not appear for you? We do have secondary double glazing on the windows at the front of the hotel, but I appreciate that even with these it can be noisy at the front and due to the listed nature...
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Lunch at Whateley Hall was a very pleasant experience. The staff were very helpful and friendly and the fish was particularly good, full of flavour. Vegetables were fresh and properly cooked, no sogginess.
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Dear Lindisfarnegirl,
I would like to thank you for taking the time to review your recent lunch here at Mercure Whately Hall, Banbury and am so glad that you enjoyed you meal I will be sure to pass your comments onto the Restayrant and Kitchen Team.
Once again many thanks
Michael Williams
General Manager
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This hotel is located in the centre of Banbury near Banbury Cross. The car park is difficult to enter as it is through a narrow archway to the left of the hotel as you look at it. Reception was excellent and efficient and there is a nice open fire in the lobby. As it is an old hotel there are...
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Dear Guest,
I was so pleased to see your comments detailing your stay here at Mercure Whately Hall, Banbury and how much you liked your bedroom. I apologise about the condition of the bathroom floor I am hoping to get some refurbishment work done this year.
I am happy that the team managaed to resolve any issue with your A...
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Stayed here for the first time at the end of November, lovely hotel and friendly staff, will definatly use again.
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Dear GoldwellMidlands,
Thank you ever so much for taking time to leave your kind comments following your recent stay here at Mercure Whatley Hall in Banbury. Myself and the team are very happy that you enjoyed your stay with us and that you will definetly stay with us again.
Once again many thanks and our very best wishes for 2013....
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We stayed at the hotel for a Christmas break in 2011. Very enjoyable. The hotel staff were pro-active in making all things pleasant and, with the fellow guests, we had a good time. It is an old building and gloomy in parts but that contributed to the atmosphere. A nice touch on Christmas Eve was a young persons choir in...
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Dear Guest
I am very glad that you had such a pleasant stay here over the Christmas period and that you enjoyed the Carol singers from our local church, we thought it would be a great way to start the festivities infront of the open fire in the lounge.
I do hope that we will have the pleasure of welcoming...
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We had booked a Murder/Mystery evening back in April for my wife,s 60th birthday which is on New YearsDay.
When we arrived at the hotel we could not believe our eyes or luck.
Parking at the rear of the hotel was ideal,check in was a dream and the rooms are quite fantastic,
This hotel in near all amenities within the...
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Dear TonyH096,
On behalf of all of the team here at Mercure Whatley Hall Hotel I wish to thank you for your very kind words regarding your stay here on New Years Eve and we are all very pleased that your wife had such a great birthday. I will be sure to pass on your comments regarding the superb food...
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I last stayed here for 2 nights last Christmas. I wrote a favourable review, based mainly on the comfort of the bed!
This time was rather different. I asked if I could have the same room again (called them twice about this prior to arriving and also included the request on my booking). I did not get the same room...
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Reviewed 26 December 2010
Dear Guest,
Thank you for taking the time to review your recent stay here at Mercure Whatley Hall Hotel and please accept my sincere apologies that we did not meet your excpectations on this occasion. I am truly sorry that we did not manage to allocate the room you requested, should you wish to book with us again please contact...
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