We stayed a couple of nights in a superior double room at the front of the hotel. It was spacious, comfortable and quiet. The hotel staff were friendly and helpful. Apart from the opportunity to browse through the many bookshops, Hay on Wye is at a crossroads of the Wye Valley Way and the Offa's Dyke way, so there are... More

The Swan Hotel is slap back in the middle of the town. - less than a 100 yds from the Cinema bookshop! The Hotel oozes character and history, enhanced by the creaking floors, the room walls askew, and the blazing open fire in the Bistro. While dinner in the Bistro was not cheap (there isn't anywhere 'cheasp' in Hay-on-Wye), the... More

We popped into The Swan for a drink in their beer garden on a very warm spring day.The garden is delightful and this year has new garden furniture which is a bonus.Whilst we were there,there was a mix if locals and tourists,families, couples and groups. We had our 3month old with us and I needed to change her nappy however... More

On arrival even though the receptionist was polite the checking in procedure took a long time. This on asking was found to be because the room allocated to us had been given to someone else who had not yet arrived. This was not a satisfactory way to start especially as the hotel was apparently full. The alternatve solution would have... More

Hay-on-Wye is an interesting town to wander around with plenty of independent shops as well as the 30+ bookshops. It is also well placed for exploring. We drove through Llanthony and over the mountain - fabulous views but a one-track road. We stayed in a courtyard room at The Swan which suited us very well. All the staff we met... More

The Swan Hotel was everything I wanted it to be. It had masses of old world charm and was like staying in a lovely old georgian mansion. Beautiful spacious room with lots of light from huge window. Staff were extremely helpful and added to the whole experience. Food was super and our dinner was a reasonable price. The Hotel had... More

Fantastic hotel in a wonderful location. The staff are very friendly and helpful and nothing was too much trouble. My wife and I ate in both nights - the Calves liver on a bed of creamed cabbage was to die for. The menu is well thought out and all of the food beautifully cooked. A good wine list added to... More

An enjoyable weekend break with excellent food & tentative staff especially Chaz & Tom, who couldn't do enough for us. More

We stayed here last weekend for 1 night and it was lovely. The decor in the hotel was lovely and the rooms were clean and very comfortable. The breakfast was lovely too, all cooked to order. The only point I would make is that they stop serving breakfast at 9.30am. We would have appreciated that extra 30 mins just to... More