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All 13 Folkestone hotels »

Grand Burstin Hotel

2.0 of 5
The Harbour, Folkestone CT20 1TX, England
Hotel amenities
Ranked #9 of 13 hotels in Folkestone
3.0 of 5 stars 652 Reviews
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652 reviews from our community

What travellers say about this hotel
  • Very good(21)
  • Premier rooms(18)
  • Good value(18)
  • HOT WATER(14)
  • Evening meals(13)
  • Self service(10)
  • Swimming pool(10)
  • Car park(9)
  • Victorian Restaurant(9)
  • Excellent value(7)
Traveller rating
    54
    157
    150
    94
    197
Only show reviews for Family (97) | Couples (288) | Business (34)
Date Rating
susanwalshaw
middlesbrough
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed 11 February 2012 NEW

The hotel could do with a refit. When you went in the lifts you was not sure if you got out alive. The room was clean but there was a tablet left on the floor. The toilet roll was broken the tv was very small. The food was ok but not 5 star. Our floor was no smoking but people... More

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Darcy789
1 review
1 of 5 stars Reviewed 10 February 2012 NEW

There isn't one good thIng to say about this place. Car park looks like war torn Beirut. Staff unfriendly, room dirty and seriously shabby and loud music playing from disco til 1 o'clock. Decided to avoid breakfast as would probably have started the holiday with food poisoning. Should be closed down or even better knocked down More

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hell0chris
Middlesbrough, United Kingdom
Reviewer
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8 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

Stayed at The Broadway Morecambe on coach trip, and it was cheap hol and you get what you pay for really - run down tired rooms (ours overlooked the bay which was better than some), cold filthy shower cubicle, and other peoples body hair on bathroom floor yuk. And as for the free bar - med white wine varied in... More

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QL13
Leeds, United Kingdom
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW

Just got back from 4 nights at the grand, if you want 5*service, pay 5* prices, we fold this hotel clean, warm,friendly, with good food, nice breakfast, fun entertainment, comftable beds,the beds were made every day, clean towels, room cleaned, Im sorry, there were at least 400 people there, everyone we spock to was happy with the place, If the... More

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tonyvee8
Manchester, United Kingdom
Reviewer
4 reviews
6 helpful votes
2 of 5 stars Reviewed 10 February 2012 NEW

Nothing really wrong with the place ,I am sure in warm weather it would have lovely views of the Harbour front and views accross the channel to France. The building itself is fairly old ,and has only been partly modernised. The food was just edible nothing good. We only stayed 2 nights ,with a trip to Bruges included. I would... More

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raybould666
Dudley, United Kingdom
Senior Reviewer
8 reviews
7 helpful votes
2 of 5 stars Reviewed 8 February 2012 NEW
2
people found this review helpful

Arrived at the Grand Burstin, booked in, no smoking room as we requested finally got a lift up to our room to find at 3pm it still hadn't been cleaned. Eventually got in our room after climbing over all the dirty sheets dumped in the hallway, our room was very tired and basic but that was not a problem as... More

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iandScotland
Scotland
Reviewer
4 reviews
3 helpful votes
1 of 5 stars Reviewed 7 February 2012 NEW
1
person found this review helpful

My wife and i were booked into this hotel (?????!!!!!) for one night until we got got on the Euro train to France. BEFORE I made the booking I phoned the hotel to confirm that it had secure parking, and was assured that ALL parking was VERY secure. I also told them that we would be driving down from the... More

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helen t
Lanark, United Kingdom
1 review
1 of 5 stars Reviewed 4 February 2012

ive never stayed in such a bad hotel through caledonian travel dirty cold food discusting staff unaproachable was in a premier room dining room freezing people sitting withcoats. .on fire alarm went off didnt get people out cigarette doubts liying in coorridors all weekcant believeaholiday company would use this for elderly people wouldnt use it was free More

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lindylouTonbridge_11
Tonbridge, United Kingdom
Reviewer
3 reviews
1 of 5 stars Reviewed 4 February 2012

i stayed here a couple of weeks ago for a 2 nite stay , as it was my partners birthday. As soon as we arrived we should have stayed in the car and gone elsewhere. We had to drive round the car park twice to find somewhere to park. We we went into the hotel we had to walk through... More

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744mags744
London, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

very good value for money. good food considering the amount they have to cook for. room is clean and comfortable. and the atmosphere is very friendly. the drinks of an evening good value doubles for the price of singles. and the places you can visit during the day are not to far away. the people who go there are all... More

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Grand Burstin Hotel Also Known As

  • Grand Burstin Folkestone
  • Burstin Hotel Folkestone
  • Hotel Grand Burstin
  • Burstin Folkestone Hotel
  • Grand Burstin
  • Grand Burstin Hotel Folkestone
Address: The Harbour, Folkestone CT20 1TX, England

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