The level of service we received from check in to deaprture was swift, friendly and flawless. The rooms were spotlessly clean (and im super fussy when it comes to house keeping!!). The complimentary continental breakfast was fresh, well presented and well stocked, even at 5 o clock in the morning. Well done to all! more

Very clean, modern. Very good breakfast. Short veriety on restaurant's menu, but for shure you will find something tastefull to eat. Only disadvantage, all hotel corridors were very very cold! It's a pity for such a good hotel more

I was put up here by EasyJet due to a flight delay. It looked like the room rate was £70/night, which I felt was fair for the quality of stay I received. Positives about the hotel: - Good continental breakfast included in the room rate - Large, comfortable and very clean rooms - A 5 minute walk to the airport... more

We stayed here for just one night before an early morning flight. Arrived at 8 p.m.. Reception was busy but we booked in reasonably quickly. Our room was well appointed, quiet & cool & we got a good night's sleep. We were impressed with the basic breakfast which was supplied from 4 a.m.. A round of toast & a cup... more

The hotel is what you might expect from a Holiday Inn Express, but the service from the hotel's stuff seemed rushed, unconcerned and uncaring. The dining room was going through the renovation, and was covered in dust. The breakfast was minimal, especially comapred to another Holiday Inn Express where we stayed the previous night. We got a room overlooking the... more

Booked with Holiday extras overnight stay on departure & return, OK on departure although wished to dine in on arrival but dining area was being decorated, who wants to eat with smell of paint! We ticked appropriate box with Holiday Extras for return to advise late arrival, pooring rain at 4.30 am, 6.30 Cyprus time! to find our pre-paid room... more

Stayed the night before an early flight, I can't imagine why anyone would stay unless using the airport. It was a typical Holiday Inn Express, clean and comfortable with a decent shower room and tea/coffee making facilities. We decided the restaurant menu looked boring and expensive for what was listed so went to Harpenden just a few minutes away and... more

Travelled down to Luton on work related business with 5 other colleagues. We had been booked into the HIexpress so had no real choice in the matter. Reception is a very small reception/lounge/bar/dining room combined. Its quite cold in feeling. Staff were minimal and seemed to have to multi-task, so you sometimes had to wait to be seen by reception... more

A one night stay at Express by Holiday Inn Luton Airport prior to an early morning flight the following morning. Stayed here once before so knew it's location. Parked the car in the Mid-Term Car Park, and walked across to the hotel which adjacent to the Mid-Term Car Park. Check-In was straightforward and we were given a room on the... more