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All 26 Luton hotels

Holiday Inn Luton-South

3.0 of 5
London Rd, Markyate | M1, Jct. 9, Luton AL3 8HH, England
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Holiday Inn Luton-South
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Ranked #13 of 26 hotels in Luton
Most recent review
5 of 5 stars Reviewed 16 June 2013
elixier22 London, United Kingdom
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131 reviews from our community

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Traveller rating
    36
    39
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Date Rating
London, United Kingdom
Top Contributor
82 reviews 82 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

I wanted to name individual members of staff for playing their part in correcting a lot of issues with my stay. If you read my reviews you will know I am highly critical and I am fault just about everything going. This hotel would I assume normally run perfectly but unfortunely we stayed during a weddin and were some 60... More

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See 2 more reviews by elixier22 for Luton
Tortosa, Spain
1 review
5 of 5 stars Reviewed 15 June 2013 NEW

The staff was fantastic, they ara very kind and help us very much. The room was comfortable and clean, the place was magnific. There was a pool, sauna, gym and jacuzzi. Everything was perfect, ths staff were nice and kind all the time.

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Barcelona
1 review
5 of 5 stars Reviewed 15 June 2013 NEW

After Ryanair cancelled our flight back home due to the French controllers strike and after spending 3 hours arguing and defending our rights as passengers to receive flight changes and accommodation, we arrived to Holiday Inn Luton South. Our welcome could have not been any better. At 11:30pm Zoe was at the front desk and Could of not made our... More

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1 review
5 of 5 stars Reviewed 13 June 2013 NEW via mobile

Thanks to the recent cancellations by easyjet we were ferried to Luton (from Bristol) and had to stay 2 nights at this hotel. I cannot praise the staff enough for their warmth and kindness during our two nights. Zoe, in particular, who stayed behind till we arrived at 1230am and even the chef stayed in case we were hungry from... More

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Stephanie W, Manager at Holiday Inn Luton-South, responded to this review
14 June 2013

Thank you for taking the time to write a review. It was a pleasure looking after you during your stay. It is fantastic to hear such positive comments about our team, I have passed these comments onto everyone in particular Zoë. Thank you once again for your valuable feedback; I look forward to welcoming you back to the Holiday Inn... More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

I stay in various hotels on business and have never felt compelled to review a hotel, even when I have had some bad experiences. However this hotel deserves a mention primarily because of two people who went the extra mile. My stay began after a long day travelling, the room was comfortable and clean as you would expect, the staff... More

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Stephanie W, Manager at Holiday Inn Luton-South, responded to this review
14 June 2013

Thank you for taking the time to give us your feedback. I am thrilled that you had an enjoyable stay. It is wonderful to hear the staff were friendly and welcoming, this is exactly what we strive to achieve. Our guests comfort is also a priority, and I am delighted you were happy with the room cleanliness and quality of... More

Solihull, WM
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 June 2013

Spent I night here in June 2013. Room comfortable enough, but too small, we could barely get our cases through the door. Bathroom modern enough, breakfast (though not included) gave a very good selection in a bright well furnished dining room. Overall comfortable stay, however, breakfast should have been included in price. Would not return as there are many more... More

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Stephanie W, Manager at Holiday Inn Luton-South, responded to this review
14 June 2013

Thank you for taking the time to write a review, I am sorry you felt the bedroom was too small for you, I am however pleased that you found it comfortable, as our guest comfort is a priority. It is also pleasing to hear that you enjoyed breakfast. Thank you once again for your valuable feedback. Kind Regards Stephanie Weedon... More

St Albans, United Kingdom
1 review
5 of 5 stars Reviewed 9 June 2013

We had a great stay at this hotel. The staff are very friendly and professional. The hotel is good value for money and the use of the gym really made our trip. I would recommend this hotel to friends and family

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Stephanie W, Manager at Holiday Inn Luton-South, responded to this review
14 June 2013

Thank you for your recent review, we are really grateful for your time. I am delighted that you had a great stay with us, and that you would recommend us to your friends and family. I have passed your kind words onto the team. We really look forward to welcoming you back to the Holiday Inn Luton South. Kind Regards... More

London, UK
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 29 May 2013

We stayed for one night and got a very good rate which included entry tickets to Whipsnade zoo - which is approx 10 mins drive away. The room was clean and big enough for a family of 4 (though 1 night was probably enough!). All the staff we encountered were very friendly and helpful. The pool was very nice and... More

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Stephanie W, Manager at Holiday Inn Luton-South, responded to this review
30 May 2013

Thank you for your valuable feedback regarding your recent stay. It is great to hear that our Team were friendly and helpful as customer service and interaction is paramount to us. I have passed your comments onto the relevant departments. I hope to welcome you back to the Holiday Inn Luton South in the near future. Kind Regards Stephanie Weedon... More

St Helens, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 May 2013

Recently stayed for a weekend, family wedding held at the hotel. The rooms are rather small, although bed was comfortable and shower better than average. the breakfast provided was OK, overall the quality was in line withe rates charged, however be careful when they ask to swipe your card upon arrival. They swiped mine when we arrived and I was... More

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Stephanie W, Manager at Holiday Inn Luton-South, responded to this review
29 May 2013

Thank you for your feedback. I sincerely apologise for the issue regarding your debit card, this is certainly not a normal occurrence, and immediate retaining has been given to ensure this does not happen again. As discussed I have contacted the bank, who have assured me that the money is back in your bank account. Once again please accept my... More

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5 of 5 stars Reviewed 22 May 2013

Stayed overnight and hotel was clean, staff were very friendly, buffet breakfast was excellent value for money and the towels are fabulous; large, clean and fluffy which I didn't expect in what is effectively a budget hotel. Rooms are on the small side but have everything you need and are very clean. The showers are amazing and, once you figure... More

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HILutonSouth, Manager at Holiday Inn Luton-South, responded to this review
25 May 2013

Thankyou for your kind words about your recent stay with us. We value all feedback as it helps us to identify where we are doing well and where we can improve. It is a pleasure to hear that you enjoyed your breakfast buffet. It is also always nice to hear our Team Members mentioned by name as this shows us... More

 
 
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Additional Information about Holiday Inn Luton-South

Also Known As:
Holiday Inn Luton-South Hotel
Holiday Inn Luton-South Hotel Luton
Holiday Inn Saint Albans
Address: London Rd, Markyate | M1, Jct. 9, Luton AL3 8HH, England
Phone Number:
Region: United Kingdom > England > Bedfordshire > Luton
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 26 hotels in Luton
Price range (per night): ₹3,065 - ₹9,194
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Holiday Inn Luton South is the perfect base to discover a host of nearby attractions. For a family day out, visit the fantastic Whipsnade Wild Animal Park, the Roman city of St. Albans, or take a bracing walk and admire the nearby Dunstable Downs. Located just off junction 9 of the M1 and only a 10 minute drive from Luton Airport. We are situated in an easy and accessible location. Park, Stay & Fly Rates availableIdeally suited for both the business and leisure traveller,Holiday Inn Luton-South offer a range of facilities including newly refurbished bedrooms, wireless internet access and five flexible function rooms as well as high-class equipment for hosting business and social gatherings. For a meal or light snack the informal Borders restaurant provides excellent cusine in a sociable and inviting atmosphere. Work out in style and take advantage of the extensive facilties provided in the leisure club including an indoor swimming pool, sauna, whirlpool, and fully equipped gym. Or why not treat yourself and indulge in our beauty services? Visit Holiday Inn Luton South M1 Jct9, within easy reach and close to Wembley, Woburn Safari Park, Capability Green business park, Luton, Hemel Hemstead, Maylands Avenue and Buncefield Oil Refinery. In compliance with English Law smoking is only permitted in designated smoking bedrooms in this hotel. ... more   less 
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