This hotel has everything you will need to make your stay comfortable, the most important asset being the people who work there. Everyone has gone the extra mile to ensure I have experienced comfort, convenience, information about anything and everything! The gym and pool facilities are great and again the staff will help with absolutely anything. From room service to... More

Excellent hotel, Best located in Luton, one-minute walk from the mall Awesome servic,Clean, and comfortable. We enjoyed very much! Strongly recommended! More

I've recently stayed in this hotel, and was very pleased with everything . The location is perfect, and the staff and accommodation where excellent .The food was very good as well ; I have no hesitation in recommending to anyone . More

We recently needed to stay at a hotel, we were looing for convenience, comfort and of course geat service. We were lucky enough to find this hotel!! The service is excellent both in the restaurants, room service and general services. The food in the restaurant was very good and beyond our expectations we had the seabreem and black risotto and... More

Reception area pleasant, greeted well.. Room was dated and dirty unfortunelty, dirty nets at the windows, Musty smell, filthy bath, that I needed to wash myself before getting in, shower curtain horrid, bed felt unclean, pillow smelt foul, just felt gernerally dusty and could do with a good thorough clean, just generally in desperate need of revamp really. Although the... More

We were told that this hotel was not to be judged by the outside appearance and this proved to be true. It is in the middle of Luton with a Shopping Mall on one side and a multi storey car park on the other. This could be an advantage for people on business or shoppers, but not good if you... More

We only stayed for one night as part of a National Holiday trip. We were greeted by a very pleasant young lady on reception, who dealt with everybody extremely efficiently. The food was good. There was a reasonable choice for the evening meal and certainly plenty of choice for the breakfast. The room was clean and comfortable. Overall a very... More

First stay in the hotel - regular traveler with 100+ nights a year in hotels. Chose the hotel because of its close proximity to Luton airport (10 minutes drive). Arrived late in the evening to learn the hotel was over booked due to a computing error and there were no rooms left. Although an alternative hotel was suggested, after a... More

Got to be the worst we have stayed in for 20 years. The staff are really quite unhelpful and make you feel like you are asking for the moon when you make a really simple request. The room was tiny even smaller than most rooms in London, Paris and New York but was meant to be an upgrade on the... More