I stayed here for 4 nights with my partner. I understand that at the time the hotel was undergoing a refurbishment and we were staying in an unrefurbished room. The hotel is well located being a 15 minute walk from the railway station and main town centre, and only 5 minutes from the cliff top. Our room, though large, was... more

We stayed for a long weekend at this Hotel in July. We found the Hotel lovely, our Room was spacious and clean with a large bathroom, we had clean linen every day and plenty of tea coffee etc. left each day. The Dining Room, Bar and Lounge were both clean and served excellent food and drink at reasonable prices. The... more

Stayed at this hotel for four nights. Absolutley outstanding, quick service, friendly staff, clean rooms and great entertainmaint. Only about a 2 min walk up the the cliff lift that takes you down to the spa complex and beach. Meals were lovely, somthing for everyone even a kids menue. After reading some other rewiews I didnt think this hotel would... more

This is a Shearings hotel which has undergone quite a bit of effective refurbishment in the public areas and also some of the bedrooms. First impressions are very good - it has a good sized car park and the reception and public areas are spacious, clean and bright. We had paid for an upgrade room which I have to say... more

stayed here as part of a shearings coach holiday. Hotel is branded as coast and country - 3 star standard ? Ground floor and some rooms refurbished (extra charge for these) i had standard single -room very hot -window fixed so that you could not open it fully, bed had seen better days,hardly any wardrobe space. Dodgy and noisy plumbing... more

Just had three nights at The New Southlands Hotel, the welcome we recieved was very warm and freindly andthis set the scene for the weekend as all the staff worked hard to make our stay enjoyable.The restaurant staff were efficient and friendly but a special mention to sarah who worked her little socks off but was always cheerful and efficient.... more

We were on a 3-day self-drive break booked online, at short notice, in response to Shearings press ads. On arrival the car park was full up, however the hotel reception gave me a pass which enabled me to park our car on local streets without charge and without fear of a ticket. The next day spaces in the hotel car... more

Went with Shearings for a 4 night stay and thoroughly enjoyed it. The room we had was great but we did pay extra for it as it was classed as a superior room and it certainly was. It had recently been decorated and was huge. My wife dropped a glass in the bathroom as we were settling in but within... more

Reception was polite and the restaurant service was very good having said that the food was awful, was glad for the last two days I discovered porridge for breakfast! The room was very small, but was just about OK, no face flannel in the bathroom, had to go and buy one from Boots! Entertainment OK but more or less the... more