This hotel must have drastically changed since last Oct. My wife& I went on a 60s themed weekend & the 60s music was a joke, more like karaoke down at my local.
The food was poor, a 3 course meal with not much choice & very small portions, we came out still hungry.
The room was small with a very...
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From our unexpected early arrival on Friday morning to our failure to leave the room key when we left on Sunday the Rivelyn staff were superb.
Using the Rivelyn as the base for visiting a load of interesting places all within 20 miles is a great idea, so long as you also check out Scarborough as well. The staff were...
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Booked Christmas 09 in Scarborough with Bowens Coach Tours. Arriving at the Rivelyn the weather outside was frosty and so was the temperature inside, our room only had a three bar electric fire, the radiator was stone cold. For the money paid for this four night stay we expected better. The room was very basic and poorly furnished. It was...
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stayed at this hotel booked with a tour company and was looking forward to seeing scarborough which did not dissapoint.The hotel was described as being 5 minutes away from the centre of town but it was definately more 10 to 15 depending which way you walked.Also it was a good 15 to 20 mins to beach and fair area,this was...
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we stayed at Rivelyn on two occasions this summer and both times we throughly enjoyed it. The hotel is good value for money, clean,warm and friendly and has an excellent restaurant.
we would recommend for a short break in scarborough
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When we approached the hotel, we thought it looked a bit dated but once inside we saw that the communal areas looked quite grand and posh. We were given the keys to our room (room 19 - don't stay in it) and after walking down to what seemed to be the very bowels of the hotel, we couldn't be more...
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Thank you for your review, I am very disapointed that you did not advise us at the time of your displeasure, we would have done our upmost to make your stay more pleasurable in some way.
Your room was a ground floor room, in a quiet corner of the hotel, with new furniture and memory foam mattress, this can apear...
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On a tour with local bus company,a few people with walking diabilites who find it hard to go down to and back up again from the dining room also no ramp on entrance into the hotel.
The En-suite is a cupboard,no soap provided with the wash hand basin which is in the bedroom and no glass provided for toothbrush.
The...
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Thank you for your review, I am very disapointed to hear that their were a couple of points that effected your stay with us. We do have a ramp into the back of the hotel for wheelchair access and the lift goes to all floors including the dining room.
We do not provide toiletries or glass tumblers in bathrooms to...
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Just returned home after a great weekend - we only stayed one night but wished it was more, the food was excellent - rooms clean and comfortable - set in a quiet area but not too far from shops and beach- the staff were great, the only little thing was was we were expecting entertainment but we were told on...
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Thank you for your kind review, we are very fortunate to be in such a great location for everything Scarborough has to offer.
Unfortunately our entertainer let us down on the night you stayed with us, we do apologise but hopes it gives you a great excuse to come back and stay longer with us next time.
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Six of us from Manchester have just spent a long weekend at the hotel and could not fault it, the staff were friendly and helpful and the rooms were clean, apart from all the steps to the centre of Scarborough which the hotel has no control over, it was a very enjoyable stay.
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Your review is greatly appreciated, all our staff work very hard to ensure our guests stay is as pleasurable as possible and we all like to be told we are doing a good job. Thank you.
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food good room ok
lift miniscule bathroom ditto
we got a parking card from reception and were told it was set and not scratch anything out - only inspected the card on day of leaving only one day was sratched out and we were staying 3 !
so we were lucky i think
booked an evening meal for partners birthday...
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Thank you for your constructive review.
Our new lift in 2008 was restricted to the size of the lift shaft so it is small but manages for the majority of the time. Our bedrooms and bathrooms are of varing size due to the age and style of the building, I do apologise if it was not suitable for you.
Your...
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