Had heard reviews that weren't great about this hotel and was staying in Manchester for one night on business so thought id give it go. To be honest I'm pretty easy going as long as its clean. This hotel needs completely updating, the room is small but warm, dated and smells a little damp. Bathrooms are a must for cleanliness...
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Great hotel to stay in when visiting the Altrincham area.
The staff were extremely helpful and courteous and were able to answer any queries we had about the metro link to Manchester and drivetimes and other places we needed to visit in the Altrincham area.
The room was large, comfortable and lovely and warm on a bitterly cold and foggy...
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Dear Guest,
Thank you for writing a review regarding your recent stay at our property. Your feedback is important to the hotel. It is always welcome to receive such kind comments from our guests and I am pleased to hear that you had an enjoyable stay with us. We look forward to welcoming you back to the hotel in the...
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Looks great on the outside but needs more thought in the rooms.
Having to pay for the parking when your paying for a room is shocking!!
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Dear Guest,
Thank you for your comments. The hotel's car park has previously been abused by local companies and residents untilising it for social or work purposes unrelated to the hotel. Due to this, the hotel had to introduce a number plate recognition service for the car park and charges were introduced to cover the runnings costs of this and...
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From checking in to checking out the service and hospitality received was second to none!! The room I stayed in was very clean and comfortable and the value for money is outstanding. All of the staff who I came in to contact with were more than happy to assist if I had any questions or special requests. I will definitely...
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Dear Guest,
Thank you for writing a review regarding your recent stay at our property. Your feedback is important to the hotel and it is always welcome to receive such kind comments from our guests and I am pleased to hear that you had an enjoyable stay with us. We look forward to welcoming you back to the hotel in...
More
We stayed overnight in order to take an early flight from Manchester airport. We stayed over Sunday night to Monday morning on 8/9th January 2012 and it was very quiet. Yes the rooms are fairly small but for one night it didn't matter much. The bed was fairly comfortable and we got a good nights sleep. Be aware that if...
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Dear Guest,
Thank you for your review of the hotel. To clarify one of your comments, while the hotel offers scheduled transfers hourly from 4:30am, the hotel does provide transfers before this time upon request so guests would not have to find their own way to the airport.
Best6 regards,
Liz Royle
Reception Manager
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We chose this hotel because it was a good price and we needed somewhere to stay before our long flight the next morning. BIG MISTAKE! The rooms themselves are OK, (i guess... possibly not worth what they are charging though) the noise in the hotel is NOT! This hotel has a club in it so the locals attend and can...
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Dear Guest,
Thank you for your comments. The hotel does not have a nightclub, but we do hold events which are closely monitored for noise levels by the duty managers at the hotel. The smoking area at the hotel is located close to the entrance to the hotel but those straying further from the entrance may result in some smoke...
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Up staying at the cresta court as the last minute, meaning the price was a little higher than i was expecting yet seemed reasonable.
The lobby is very modern and clean so i expected big things
The room was very small and dated, there was nothing particularly wrong with the room it just lacked life and was very drab.
The...
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Dear Guest,
Thank you for your comments. Price levels at the hotel are based upon the levels of demand for the hotel and in the area, meaning the price can fluctuate from day to day, but we do feel that we do offer value for money even at our higher levels of pricing.
The area used as an overflow car...
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We stayed for three nights here over Christmas as the overflow guests at our daughter's house. I was a bit concerned about staying here having read the reports of this hotel. I had booked three rooms - two doubles and a triple. They gave us three rooms near each other which we had asked for. There was a couple of...
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Dear Guest,
Thank you for writing a review regarding your recent stay at our property. Your feedback is important to the hotel and it is always welcome to receive such kind comments from our guests and I am pleased to hear that you had an enjoyable stay with us. We look forward to welcoming you back to the hotel in...
More
I don't usually leave reviews although I often use Trip Advisor to preview places I want to visit but having recently been a guest at Cresta Court Hotel I promised I would leave a review after the excellent service we received. I was at a works Christmas party a couple of weeks ago and it was thoroughly enjoyed by all....
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Dear Guest,
Thank you for writing a review regarding your recent stay at our property. Your feedback is important to the hotel and it is always welcome to receive such kind comments from our guests and I am pleased to hear that you had an enjoyable stay with us. We look forward to welcoming you back to the hotel in...
More
We stayed here for one night as we were attending an evening function there. The hotel needed an injection room updates, they were clean but not much space in them and the walls were very thin so very noisy even at 6 in the morning. The breakfast was really good although not much room to move between tables and the...
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Dear Guest,
Thank you for your comments. I am pleased to hear that quality of the entertainment and breakfast provided was of a high standard. Regarding breakfast, at busy times, we do appreciate that space may be limited and we will look at ways to try and ease pressure at the buffet.
The hotel's car park has previously been abused...
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93 Reviews
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75 Reviews
