I must confess that this hotel has changed my view of the Britannia brand, after my experience of the dreadful tip known as the Liverpool Adelphi. We arrived after a long drive and little sleep the night before, and despite my pre-disposition to grumpiness, the young lady in reception was determined to prove herself probably the most friendly, cheerful and... More

Booked this hotel on the recommendation of a friend who stayed at another Britannia Hotel. Very helpful staff when I telephoned after having trouble booking on line from France (website didn't like French postcodes). Room was ready when we arrived at 2.00 pm and was clean, airy, comfortable. Both we and our Jack Russell were given an excellent welcome. Furniture... More

We booked at the Brittania Ashley and gave our credit card details. After travelling for 3 hours we arrived to be told they were busy so our room has been given away and told these things happen. We were asked to go to their sister hotel, Britannia Airport. Being tired after travelling we arrived at Britannia Airport Hotel not happy... More

We needed a place to stay while we visited the family, so only needed a room to sleep in. @£35 per night it was by far the cheapest in the area, especially over Easter weekend, and thought the worst when we found it... But we were pleasantly surprised! Staff were friendly, Room was clean, Bed was comfortable, shower was hot... More

Stayed here overnight on 13th March but had to take car to a sister hotel first thing next day for airport parking. Directions to next hotel were hopeless as they did not give the exit to take from motorway so we spent over an hour on the 13th on a dummy run but found other hotel by using a local's... More

Stayed overnight prior to outbound flight. Reception staff very helpful and advised that as a coach party were expected to eat either earlier or later. Evening meal was O.K. Unfortunately breakfast was nor served until 08.00hrs to late for the flight but were able to take cereals & juice from the buffet table. Centre town location with only public car... More

Well, I'm not sure if this counts as a review! Earlier today we booked 2 rooms in this hotel as we were meeting friends in hale for a meal. We booked on the Britannia web site and were sent booking confirmation emails. I had not travelled far but my friend had flown from the Isle ofMan specially. We were horrified... More

Just returned from a coach holiday and found this a fair return for money. Was slightly concerned having read other reviews but not as bad as expected. Heating to the bedroom is limited and public rooms very small. All staff to be congratulated for their service in the space available to them.Better than others in this chain. More

I found this hotel to be clean tidy and well mainitained. I have been staying on and off here for around 12 weeks and have never had any reason to complain. The staff are friendly and have made my time away from home enjoyable. I would pariculary like to thank Jamie the bar man and manager steve for thier hospitality... More