As others have said outward appearances may put you off, but inside room was very clean, bedding a bit tired but again very clean. Shower room again a bit tired looking but clean, shower a bit patchy, struggled to find a comfortable heat setting (found best to leave it running a while before getting in). Well stocked shop and Large... More

Absolute rubbish ,rooms are cells bare brickwork. The only difference I could leave when I wanted to.Even a metal detector on entry ,My first thought was what a great place for a film set perhaps Zombies ,Not a smile from any staff all had faces like rung out cloths .The cafe is a greasy spoon .Food is not very nice... More

First impression is that this is a low quality hotel, but the location just off the motorway is pretty good, even if it doesn't look like it's trying to be a hotel at all. The well stocked trucker shop is OK, and the bar is fine - if you don't want quality and attractive. At least it had comfy seats... More

Stayed one night on way past. Clean sheets, a shower what more could you want. The simplicity of the place had a certain charm, that back to prison look is certainly in. Had to scratch the surface to get a smile from the staff but it came eventually How many hotels have a fully stocked shop in there reception, with... More

booked in to the night owl as we were up to visit a family member in hospital. had travelled up from bedfordshire and left at 4a.m. in the morning as the visit was quite urgent. when we arrived,, we wondered if we had done the right thing from the outer appearance. But when arriving back in the evening after visiting... More

Sir, some of your coments may or may not be true. But you get to personel. The lady you mention is also site manager on many occasions when she is on duty (as such has to attend all areas of the site). She is also a very helpful lady and knows the area well to offer help. I wounder if... More

Parked in the lorry park for a night and had a few pints in the bar. The barmaid sat with this tall chap both on their laptops all night long. Says it is the best job in the world where else could she get money for nothing.

The cafe - worst service I've ever had. The miserable cook is like something out of a horror film. Don't ever complain to her about the food. Waitress: good looking but walks around with a face like a smacked bottom. The bottomless cup of tea is good value though. Food not too bad. Overall a 1970s greasy spoon. Took me... More

We arrived at the night owl & thought "oh sweet jesus what have we done" But we went inside & the lady on reception was very nice. The rooms were clean and had decent TVs! We went for a night out in carlisle and arrived back about 1:30am & the shop etc was still open which was great. The only... More