Chose the hotel as a budget place to crash during a road trip to the Lake District and Southern Scotland.
Great:
- very friendly staff (which makes this a 4 star review, otherwise 3 due to the poor quality of bed)
- free parking was offered
- room at the back of hotel (over car park) was very quiet (stay...
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I stayed her on Monday evening. The receptionist was indiferent and the reception area smelled of garlic. My room was at the back of the hotel and the nightclub was loud until the early hours. When I returned the next day my towels had been removed and not replaced. recpetion told me it was impossible to get new ones! I...
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Thank you for your comments.We pride ourselves on our staff training, so this is something I will be looking into personally and with regards to the towels, I can assure you the matter is being looked into. Feel free to email me on h3443-am@accor.com to discuss this further. Kind regards, Joanne Amos
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Stayed here with some friends but would not go back or recommend it as the drains stank. Admittedly, the manager swapped our room, but our second room also stank after flushing the toilet and using the shower. The overpowering stench of diarrhoea was nauseating. We did not get a refund or an apology. Never again.
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I am sorry that on this occasion you were disappointed with your stay at Ibis Carlisle. I treat all feedback with the utmost seriousness and am currently investigating the matter. Feel free to email me on h3443-am@accor.com to discuss this further. With kind regards, Joanne Amos
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Smart, clean, low budget accommodation.
No frills but all you need for an overnight stay.
Couldn't book B and B - just room only and breakfast is an extra £7.50 pp
Location is not ideal, being on a main road and next to a night club - it didn't bother us mid week but it might possibly be noisier at...
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Thank you for taking the time to write a review about your recent visit to at Ibis Carlisle. Please feel free to let us know immediately if you have any concerns during your stay in the future.
Kind regards,
Miguel Mendes
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My husband and I stayed 2 nights (Sunday 13th - Tuesday 15th May) and this was our first stay at an Ibis. The staff were very friendly and gave us a 2 day free permit for the car park at the back of the hotel. We were given room 103 on the first floor facing out onto the main road....
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Thank you for taking the time to write a review about your recent visit to at Ibis Carlisle. I’m delighted that you enjoyed your stay and we have noted your comments about the confort of the beds.
Kind regards,
Miguel Mendes
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Stayed for 1 night only Friday 4th May (wished we had stayed longer) to enable us to catch an early train from station.
Room: 328
Location: Central, 200 yards from railway station.
Check-In: Friendly and efficient.
Room: Clean, well proportioned, TV & Tea/Coffee making facilities, Bathroom functional with plenty of hot water. At back of hotel and relatively quiet.
Security:...
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Thank you for posting your kind words on here, we really value your feedback and look forward to welcoming you back on your next visit.
Many Thanks,
Miguel Mendes
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Stayed 3 days. 206 quiet room facing car park usual ibis clean room staff all very helpful.Great value.
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Reviewed 5 September 2011
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Ibis Carlisle and look forward to welcoming you back again soon.
Kind regards,
Miguel Mendes
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On arrival the staff on reception were friendly and most helpful.
The room was clean and apart from a problem with the plumbing under the sink everything was fine.
Breakfast was adequate.
Wi-fi is not free!
The hotel is surrounded by night clubs and . although this did not cause us any problems, I think in the Summer it could...
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Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Ibis Carlisle and look forward to welcoming you back again soon.
Kind regards, Miguel Mendes
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