The hotel is tired and in need of serious revamp. The staff were very nice and very helpful, however the bedroom was very small, carpets dirty, room smelly (fags probably) and the cleaners had left rubbish in the room. The price for a number of us staying was good and breakfast was edible. As others have said, there are a... More

we decied to go here for my daughters birthday we were seated i had to ask twice for a highchair we then had to ask to order drinks after 20mins she got our drinks mixed up we then asked to order food and for this to be a welcoming hotel im now unsure!!!! we ordered a kids meal, steak n... More

last minute booking as was working in the area staff very friendly and helpful.Room fantastic grt bed bathroom clean an tidy fresh towels. Evening meal of sausage an mash with onion gravy very tasty 3 sausages of different types yummy.nice peaceful sleep followed by a great full english brekki.and all at a v v good price.......thanks More

First impressions were good. The hotel looks lovely from the outside and is in a good location if you are visiting Carlisle. There is newsagents, pharmacy a pub and a selection of takeaways nearby. Parking is to the rear of the hotel and a regular bus route into town is close to hand although it is a nice walk. Upon... More

Stayed here a few times whilst working in the area. Only paid £40 for a double room with breakfast. Had 3 different types of room on each occasion and some were modern then others, but were always clean. Very large car park which made life easy. Breakfast was cooked to order and was nice started serving at 7.30. Not much... More

Have to agree about it being a bit dated it was comfortable however and the staff very friendly.Stayed in room 129 and had to close the widow at night because of a vent / fan on a flat roof to rear of building.It made a noise all night then kept going on and off which was worse Mentioned it next... More

A very pleasant and comfortable stay. Staff warm and welcoming and very helpful. The room was spacious, warm and had adequate wardrobes and storage. The bathroom was very clean with some of the loveliest bright white fluffiest towels we have ever come across. The decor though was a little bit dated and the pillows rather flat but this is a... More

Stayed here as my daughter had a uni audition. We were both nervous but the staff were so friendly and made us feel very welcome and relaxed. . Room was fine . Breakfast was delicious..Staff great :) If my girl gets into the uni there I will be staying here all the time when coming to visit. More

stopped here for 2 nights during a business trip in the local area. The room was very comfortable & quiet. Ate both dinner & breakfast in the restaurant which were both excellent value & tasty. Staff were friendly and helpful, would definitely stop here again when in the area. More