I stayed here with work during Feb 2012, I was a little apprehensive as I hadn't really researched hotels and went with what my company recommended. The hotel has an old world charm and a more personal feel than some of the mainstream. Car park is bigger than I expected. Bedroom was large with one of the most comfortable beds... More

We arrived at the hotel on the afternoon of Friday 27th January 2012 and departed on Sunday morning and thoroughly enjoyed our stay. The staff were extremely friendly and no request was too much trouble for any of them that we met. In terms of overall value for money for a weekend away it would take some beating, and we... More

Excellent service from helpful, cheerful staff. Recently refurbished the rooms are spacious and well kept. Ideal city centre location with secure free parking. This was my second time at the Crown & Mitre and I would certainly recommend the hotel for business or pleasure. On a business level the conference facilities are excellent. More

We took advantage of Peel Hotels special offer and stayed Sat/Sun 21st/22nd January 2012 with D, B & B. Having read mixed reviews I contacted the Manager, David Crossley, before our arrival and found him extremely helpful in ensuring we had a decent room. The hotel is in the middle of on-going refurbishment (work in progress) so some rooms may... More

A special offer from Peel Hotels found us in Carlisle for two nights, dinner, bed and breakfast. The hotel is right in the centre and very handy for sightseeing. It has a secure car park at the rear. A recently refurbished pool and jacuzzi were very welcome and the hotel,provided towels. Our deal included a three course dinner which was... More

Just returned from a fantastic week at C&M, Carlisle. I was tour managing a group of 45 discerning travellers, spending their Christmas week at the hotel. Every last one of them was so complimentary of the hotel and the staff. We were made to feel so very welcome on our first night despite a late arrival. Problems with rooms were... More

Stayed here in November for 3 nights. Excellent location as it is right in the city centre. Hotel has plenty of character. However, my memories are:- Stuffy, hot, small room c/w stuffy, hot small ensuite with no washbasin (in bedroom). - Small, overcrowded car park - My wife was charged for Breakfast even though she didn't want it or have... More

We stayed for one night 18th Dec and travelled by car. the entrance (from car park ) was covered in ciggerette butts (over 200 ) even though there is a bin mounted on the wall. The butts that stuck to our feet on the way in were gently kicked out side again. I mentioned this when we checked in, they... More

We chose this hotel for it's central location.This is our second stay in several years.The swimming pool area has been refurbished since our last visit.Hot water was available this time(essential in December!).The room was basic,and it had not been cleaned properly.The carpets in the public areas are old,worn and dirty.We could hear every sound made by the occupants in the... More