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All 11 Sutton Coldfield hotels »

Royal Hotel

High St, Sutton Coldfield B72 1UD, England
Hotel amenities
2.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    3
    5
    3
    2
    18
Date Rating
186377Paul
Stafford, United Kingdom
Top Contributor
50 reviews
25 helpful votes
1 of 5 stars Reviewed 14 January 2012

Stayed here after a works do. The food was terrible, the shower ran cold but not hot. There was loud music and shouting etc well into the early hours. The bed was hard and uncomfortable , the sheet looked as like it hadn't been changed or else the washing machine used was faulty and the room was full of dust.... More

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Paul M
Leicester, United Kingdom
1 review
4 of 5 stars Reviewed 11 January 2012

Despite some very harsh reviews i decided to book into the Royal. My first impressions were how very friendly and helpful the staff were. The Royal is not a palace but it is clean, warm and comfortable. My room was upgraded without charge and had tea/coffee facilities, modern flatscreen (easy to use) TV and...wait for it...hot running water lol! Can... More

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jonsul
Tralee, Ireland
Reviewer
3 reviews
1 helpful vote
1 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

We stayed here for a family wedding. No sleep due to constant loud noise. Food was OK. Room very poor, no hot water in shower, unable to open windows, no phone...the list goes on. Stay anywhere but here it is truly awful. More

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Hove_11
Hove, United Kingdom
1 review
1 helpful vote
1 of 5 stars Reviewed 9 September 2011
1
person found this review helpful

Stayed during mid week with colleagues. Shower didn't work, bathroom sink taps wobbly, black 'chiche' bedroom furniture covered in dust. No phone in room to ring down for assistance. Barman had massive issue serving drinks at 10:55pm, advising we would have to pay in cash only and take our drinks to our rooms. He obviously wanted to go home. Take... More

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lizheath
west midlands
2 reviews
1 helpful vote
2 of 5 stars Reviewed 2 August 2011
1
person found this review helpful

We booked the Royal assembly hall for my daughters naming ceremony. We held the ceremony there and then had a sit down dinner for 80 ppl. There was no one there on the day to be the event organiser and although the staff tried there best they had no one to give them any direction. I was told on the... More

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shaling
birmingham
1 review
5 of 5 stars Reviewed 4 July 2011

I attended a family wedding at the royal the night was great the recption room was dressed to look fantastic. the staff are a credit never stopped smiling all night and so helpful one member mark was exceptional even minding a baby so the parents could go to the buffet .this young man made our night i hope the management... More

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krbrfc
UK
2 reviews
7 helpful votes
1 of 5 stars Reviewed 19 May 2011
1
person found this review helpful

Recently stay in this hotel for one night, with some work colleagues. Have to say that overall I was not impressed at all. Good points: Very centrally located Food menu was good (although we did not eat an evening meal in the hotel) Bar and breakfast areas are very nicely laid out (looked recently refurbished) Breakfast was good Bad points... More

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finerdineruk
Brighton, United Kingdom
Reviewer
3 reviews
3 of 5 stars Reviewed 26 January 2011

I booked into the Royal Hotel to attend a function in the local area. Upon investigation, the Royal Hotel seemed to be suitably located and within budget. I phoned a week in advance to secure the room which was painless- the lady on the phone was helpful and friendly. I soon discovered that they do not accept American Express credit... More

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cliftonkate
birmingham
Senior Reviewer
6 reviews
4 helpful votes
5 of 5 stars Reviewed 24 December 2010

If you want a good night's sleep then maybe this is not the best place to visit, especially at the weekend but if you want a wedding venue 'par excellence' then look no further than the Royal. We booked the Royal for our daughter's wedding on 17th December. She wanted a wedding that didnt have all the traditional fuss but... More

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PaulMooney
Leamington Spa, United Kingdom
1 review
4 of 5 stars Reviewed 10 November 2010

We had a lovely stay at the Royal. I was ideal for our wedding host - a one stop shop for the desire to entertain their guest. The hotel were able to provide comfortable rooms, pre wedding bar, very close to the church, very handy for train and town location for shopping. We returned from the church to a helpful... More

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