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Royal Hotel


High St, Sutton Coldfield B72 1UD, England
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Reviews you can trust

69% Do not recommend
2.5 of 5 stars 16 reviews
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By trip type
All (16)
[ Date ] [ Rating ]
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2 of 5 stars
england
25 Oct 2009 | Trip type: Friends getaway

so many promises. staff very slow seemed to wear whatever they wanted, no ice for over hour as they said there was none. No decent whisky behind the bar! Odd cutlery in funtion room had to ask continually for things that as a hotel should have provided Needs a trained manager to manage and train these staff, and perhaps then... more

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1 of 5 stars
UK
9 Sep 2009 | Trip type: Business, Solo travel

Public areas were good. Service was less than poor.Room was so small and poor with a mattress you could see the springs through.They gave me anoither room which although better had no kettle or tv changer.Went to reception at 8pm and it was closed.Kept awake until past midnight be disco next door. more

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3 of 5 stars
Scotland
9 Aug 2009 | Trip type: Business, Solo travel

A strange little hotel/bar with rooms. I had a triple room (solo traveller) which was recently decorated and looked modern, bed was very comfy. The bathroom was modern and clean, I noted that the bathroom had a round window, and a square blind which didn't quite cover the hole window. There was also a roof beam across the bath covered... more

fantastic!
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5 of 5 stars
nottingham
26 Jun 2009 | Trip type: Business, Solo travel

Wasnt expecting much because of the negative reviews but was really suprised at the standards througout the bar, restaurant and sleeping accomodation. Good value for money and a really freindly staff team. Thumbs up! more

Aaarrrghhh
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1 of 5 stars
Lichfield
21 Jun 2009

The rooms were supposed to have had an extensive refurb. This meant having a flat screen TV fitted and green woodchip painted wallpaper. The toilet had more skid marks than the Ark Royal landing deck and the room temperature reached 100% during the night. There is no climate control and the windows at the front of the hotel are screwed... more

Not Nice!!
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1 of 5 stars
Derby, United Kingdom
3 Mar 2009 | Trip type: Friends getaway

We stopped here along with 3 other friends in June 2007, bar area was nice, friendly check in...and thats where the pleasant stuff stopped!! Myself and my huband got given a room on the top floor, which is up quite a few steep stairs (no lift) and the corridors were dirty, full of ciggy ends. Massive gap under the bedroom... more

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4 of 5 stars
wolverhampton
28 Oct 2008 | Trip type: Business, Couples

Booked this hotel to attend a wedding and then checked trip advisor - was horrified at the comments and nearly cancelled the room. Glad I didn't as the hotel is nothing like the reviews posted last year. We stayed in room 112, it was large and beautifully decorated with a good sized en-suite and all the bathroom fittings were new.... more

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1 of 5 stars
Scotland
10 Aug 2008 | Trip type: Family

Have just returned home, early, from a two night stay at the Royal. Should be called Faulty Towers with Noise! Checked into this building site and the first thing that hit me was the smell of urine. However found the rooms very nice but small. Although temperature was only around 60 degrees outside, room temperature was around 100 degrees. Hot... more

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4 of 5 stars
Glasgow
10 Feb 2008 | Trip type: Couples

Just arrived back from a stay at this hotel and I had a lovely time. Check in and out went very smoothly. Four poster suite was perfect for husband and I, although if you are a light sleeper you will not get to sleep for the party going on in bar downstairs. You could always join in though as atmosphere... more

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1 of 5 stars
Wolverhampton
19 Jan 2008 | Trip type: Couples
2/2 found this review helpful

I stopped at this hotel with my girlfriend, which was meant to be for a 2 night stay as we had a wedding to attend nearby, unfotunately, due to the terrible experience we had, we moved elsewhere for the 2nd night as we could not put up with the place. Firstly, impressions were good, the place is centrally located, easy... more

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Royal Hotel Address

High St, Sutton Coldfield B72 1UD, England
2.5/5.0
16