just back from spending the weekend at the Ramada Sutton Coldfield.Had an enjoyable weekend at the hotel where some staff were absolutely brand new (tom behind the bar )and others cold and unwelcoming (1 of the reception staff),where on checkout was handed a bill for breakfast when the corospondence clearly stated we were entitled to breakfast,1 of the receptionist accepted... More

This is the first time I have written a review but the night we had at this hotel was so outstanding i felt obliged to write and tell everybody about it. i arrived at lunch time-the check in was painless. I then went to the bar to meet some old friends i have not seen for a long time. This... More

Stayed at the hotel for company conference. The rooms might be a bit dated (as some reviewers pointed out) but they are clean and well maintained. Double bed was very comfortable. Hotel staff is very friendly and helpful. It is them than created my stay very comfortable. More

We arrived at your hotel at 3pm having been told check in time was 2pm but on arrival we were told that your rooms were not ready and could we please wait in the bar until they were, we did so and at around 4pm our rooms were ready, at no time were we offered any refreshment. Included in our... More

From the moment I checked in the staff were all so friendly and helpful and nothing was too much trouble. The room was fine very clean and suited me perfectly, dinner was excellent with a good choice and nice menu and priced reasonably for a hotel, breakfast was first class with a large choice of everything you could want with... More

I attended an awards function and from the welcome I received on arrival to the goodbye when I left, the service was faultless. There were approx 350 guests at the event yet the chefs still managed to provide a superb menu with the hot items being served hot and the cold items, cold! The waiting staff were attentive but not... More

Attended a function at the Ramada Sutton Coldfield on Friday and cannot fault anything. The food and service was fantastic and the staff faultless. Fabulous location by the lake and also found out it was used in the opening sequence of "Crossroads!" Thank you very much for a most enjoyable night More

Having read a review on this hotel the day before we arrived I was expecting a flea pit! It was far from it and we've had a lovely stay. We were in a family room which was massive and the kids 12 and 10 had a great time watching all the movies and enjoying the swimming pool. Check in, breakfast... More

The room was clean and comfortable, but a little tired. The heating was controlable (really important if, like me, you don't like to sleep in an overheated room). We had a room with patio doors which lead to an attractive patio area overlooking the river. Delightful on a summer day! The large restaurant was comfortable, the service excellent, and the... More