Stayed for couple of nights on business trip and was disgusted by how dirty the rooms was. It was expensive for drab tired looking hotel. Had to change rooms due to noise of air con unit outside window and staff talking loudly at 3am. Found a dirty cup under curtains and firthy under bath tap.Only positive is breakfast and grounds....
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I received a warm welcome from the friendly reception staff and was delighted when I saw my Lakeside bedroom; it was large, clean and well appointed. I found the bed extremely comfortable - and had a really good night's sleep. The lakeside setting was quiet and I think the extra cost of a lakeside suite was well worth it. Breakfast...
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Dear Guest
Thank you for your time in providing an insight into your recent experience at Ramada Sutton Coldfield, and we are most appreciative of your constructive and positive report. In particular the team values your kind observation of their helpfulness and friendliness, and we will continue to ensure all our guests receive a very warm welcome.
We were delighted...
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I stopped over night with my partner in room 5103 on friday 18th at first we was greeted straight away buy two smart looking receptionist then we booked in it was fast and straight forward.
Our room was very spacious and very clean and the veiw was beautiful.
The bed was so comfy and big the quilt was so soft...
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Dear Guest
Thank you for taking the time and trouble to share your views about your recent stay at the Ramada Sutton Coldfield and we were delighted to here that it you had such a positive experience. In particular, the reception team values your kind observation of their professionalism and friendliness, and we will continue to ensure that all our...
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Having read some harsh reviews I felt unusually compelled to add my own. I took advantage of the £49 groupon offer which included a one night stay for 2 people including breakfast and afternoon tea. Having read some of the reviews, at that price I didn't know what to expect.
The approach to the hotel is a lovely driveway to...
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Dear Guest
Thank you for your time in providing an insight into your recent experience at Ramada Sutton Coldfield, and we are most appreciative of your constructive and positive report. In particular that all areas of the hotel facilties and staff service met with your expectations and that the afternoon tea was enjoyable.
Our team strive to make sure that...
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Stayed here twice. Once a couple of years ago and last Christmas Eve. Lovely food, Lovely room, nice surroundings, pleasant staff. Will return, cant really ask for more.
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Dear Guest
Thank you for taking the time and trouble to share your views about your recent stay at the Ramada Birmingham Sutton Coldfield and we were delighted to here that it you had such a positive experience.
Be sure to follow us on our Facebook page to keep abreast of news and offers and we look forward to welcoming...
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We stayed one night at The Ramada on a Groupon Offer and thoroughly enjoyed our stay. Our check in was quick and easy by a very efficient member of staff on reception. Our room was on the second floor and was a good size with comfortable furniture, but was a little disappointed to find a dirty tissue on the floor...
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Ramada Birmingham, Sutton Coldfield is set in 14 acres of mature grounds with a tree lined driveway leading to an elegant hotel... Well it might be set in 14 acrres of mature grounds, but leading to an elegant hotel is clearly an understatment.
I stayed here 6 years ago, and I don't think the decorators have been back since then,...
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Dear Guest
Thank you for taking the time and trouble to note your observations following your recent stay at Ramada Sutton Coldfield. I am sorry on this occasion we did not meet your expectation.
I am sorry that you found the unusual hotel layout inconvenient, but this is due to the nature of the hotel’s development over the years and...
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Good location for Birmingham NEC, rooms are comfortable albeit lacking in quality toiletries , staff are friendly, food is reasonably good but nothing special, free wifi in lobby but not in bedrooms, good leisure facilities, parking is no problem..
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I have recently stayed in the Ramada Sutton Coldfield on a business trip. I feel the hotel has had a lot of negative feedback which does not reflect the overall experience. I think it's important to note that the rooms are of a traditional style when compared to new establishments however they have everything you could need for an enjoyable...
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Dear Guest
Thank you for your time in providing an insight into your recent experience at Ramada Sutton Coldfield, and we are most appreciative of your constructive and positive report. In particular the whole team values your kind observation of their helpfulness and friendliness, and we will continue to ensure our guests receive a very warm welcome.
Be sure to...
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This hotel is a bit of a rabbit warren, set on a slope so there are lots of corridors and stairs. Easy to get lost and some rooms are quite a hike from reception. We stayed on a Saturday night and there were at least two wedding receptions in, so the hotel was very busy.
The leisure centre was nice,...
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Dear Guest
Thank you for taking the time to record your thoughts on your recent experience at Ramada Sutton Coldfield.
As you note, the hotel is a mid market good value hotel, and whilst I concur aspects would benefit from investment, we are committed to ensuring facilities are clean and well maintained, and of course having a non conforming traditional...
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