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All 11 Sutton Coldfield hotels »

New Hall Hotel & Spa

4.0 of 5
Walmley Road, Sutton Coldfield B76 1QX, England
Hotel amenities
New Hall Hotel & Spa
4.0 of 5 stars 193 Reviews
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193 reviews from our community

What travellers say about this hotel
  • Very nice(12)
  • Terrace restaurant(9)
  • Bridge Restaurant(5)
  • Executive room(5)
  • Old building(5)
  • Lovely grounds(5)
  • Hand Picked(5)
  • Dinner bed(4)
  • DVD players(4)
  • Flat screen TV(3)
Traveller rating
    100
    52
    21
    6
    14
Only show reviews for Family (26) | Couples (103) | Business (27)
Date Rating
London
Senior Contributor
42 reviews 42 reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

This was a flying visit for me, I was joining my partner who was on a business event. Arrival at reception was polite & friendly despite them not being aware I was coming to join my other-half. However they were very professional & it was sorted straight away. His colleagues had eaten at a pre-arranged dinner so I ordered room... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW

We stayed last weekend as it was my wife's birthday. It was an exceptionally friendly hotel and nothing was too much trouble after we arrived. Was slightly upset that before arrival they could not organise flowers or a birthday cake for my wife to have after dinner, but that was not the end of the world. However, we did enjoy... More

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cheshire
Top Contributor
84 reviews 84 reviews
Reviews in 48 cities Reviews in 48 cities
333 helpful votes 333 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

We stayed here In April on our Hand Picked loyalty points, so thankfully we didn't use hard earned cash to pay for this. The hotel is a couple of hours from where we live and situated in a lovely park and very peaceful indeed. The grounds and surrounding areas are perfect for walking and New Hall could be a perfect... More

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Gloucestershire
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

Small and intimate. Real boutique hotel feel. Gorgeous rooms and nice touches- enough towels, nice tea/coffee and biscuits. Staff were very warm, friendly and helpful. Small spa and small pool sufficient if you want a relaxing social swim and a treatment. Wine seemed rather expensive but the food was very good and very reasonably priced. Recommend cooked breakfast! Went with... More

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Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

Just stayed at New Hall last night after a family wedding and we couldn`t have wished for a nicer venue - from the moment you drive down the tree lined entrance road with bluebells lining the way - you know that this is a special place - the check in was faultless - friendly staff made you feel welcome and... More

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Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

We stayed here for one night recently for a wedding. The day was really lovely and the staff were nice too. The rooms were great and we looked forward to using the spa the following day. This was ruined by a rude arrogant woman running the leisure centre for handpicked hotels. She was patronising and spoke to us like it... More

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New-Hall-GM, General Manager at New Hall Hotel & Spa, responded to this review
25 May 2012

Dear Richard, Thank you for posting your feedback on Trip Advisor following your stay with us on the 5th May 2012. Further to our recent correspondence and having now had an opportunity to discuss this matter with you in person, I do hope you feel the hotel has taken the appropriate action in addressing the concerns raised. As one of... More

tamworth staffs
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 May 2012

My birthday 17th dec was spent at home as my mum can't walk and we phoned up New Hall to inform them that my mother was debilitated and would not be able to access the restaurant on foot. We were informed via telephone that my mum would be able to be transported via wheel chair/disabled to our designated table to... More

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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 30 April 2012
3
people found this review helpful

me and my partner got married here last year and although the day was lovely and ran very smoothly it wasn't untill we got home after the wedding there was a letter from the poor wedding co-ordinator telling us that they had made a mistake with the cost of te wedding and that we owed them £1000 which they wanted... More

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New-Hall-GM, General Manager at New Hall Hotel & Spa, responded to this review
15 May 2012

Dear Kelly and Wayne, I am very sorry that despite all of our contact over the past 10 months, you now feel it relevant and appropriate to post this review. New Hall Hotel & Spa is a truly unique venue with a great local reputation as the perfect wedding venue, providing stunning grounds and gardens, quality food and attentive, personalised... More

Buxton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 30 April 2012

just stayed at new hall hotel for a weekend. From the first email to book, right up to us leaving, the staff could not have been more frindly and accomodating. Beautiful hotel, great food. would definately recommend More

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New---Hall--Manager2, Manager at New Hall Hotel & Spa, responded to this review
17 May 2012

Dear Ronnie211261, Thank you so much for your very kind review and recommendation. We do try to make sure that your time with us from booking to departure is seamless as possible. Our team are a genuinely friendly and accommodating and they all try to make sure that our guests feel like they are at home when they are here.... More

Kingston-upon-Hull, United Kingdom
Senior Contributor
42 reviews 42 reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 29 April 2012

From the stunning location to the absolutely magnificent room - room 56, a lounge bigger than the whole of my house and a separate bedroom off - to the attentive staff, this hotel ticks every single box. I was born and bred in Sutton, and since moving away this is the only place that I have wanted to stay at... More

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New---Hall--Manager2, Manager at New Hall Hotel & Spa, responded to this review
17 May 2012

Dear Bigcol63, Thank you for choosing New Hall for your return home and also for you recommendation. We are all very proud of the stunning location and the Hotel is a magnificent building with a great history. I am glad that the staff where very attentive during your short time with, this is something that we strive for within Handpicked.... More

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Additional Information about New Hall Hotel & Spa

  • New Hall Hotel
  • Hotel New Hall
  • New Hall Hotel Sutton Coldfield
  • New Hall Sutton Coldfield
Address: Walmley Road, Sutton Coldfield B76 1QX, England
Price range (per night):* INR10,132 - 15,367

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