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All 19 Taunton hotels »

Holiday Inn Taunton M5, Jct. 25

3.0 of 5
Deane Gate Avenue, Taunton TA1 2UA, England
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Ranked #7 of 19 hotels in Taunton
4.0 of 5 stars 98 Reviews
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98 reviews from our community

What travellers say about this hotel
  • Reception area(3)
  • Car park(3)
  • Very good(3)
Traveller rating
    20
    44
    29
    5
    0
Only show reviews for Family (28) | Couples (31) | Business (23)
Date Rating
purpleTerry
Contributor
15 reviews
3 helpful votes
3 of 5 stars Reviewed 12 February 2012 NEW

This is a modern Holiday Inn with an open planned reception and bar area. I stayed here because it was close to where I was working the next day. The general state of decoration and cleanliness of hotel was good. My room was clean, well maintained and comfortable and I had a good night's sleep. The open plan reception/ bar... More

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KandS260909
High Wycombe, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 11 February 2012 NEW

Stay here about twice a year to break up the journey from home to Cornwall. Food is usual holiday inn basics, rooms could do with a refurb (although they're not bad, just a bit dated) but the staff are wonderful. All have personality, will sort problems straight away and are cheerful and chatty. Well done! More

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SATCOM
Augusta, Georgia
Senior Reviewer
10 reviews
3 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

I used to stay at this hotel frequently when visiting some work partners. There were some issues between the hotel and Holiday Inn central and they could not be a Holiday Inn until they upgraded. The upgrade resulted in a fresh look for the hotel and all the standard Holiday Inn features. This hotel has an absolutely fantastic gym -... More

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foxton_russian
Leicester, United Kingdom
Contributor
19 reviews
8 helpful votes
2 of 5 stars Reviewed 4 February 2012

Is this really a Holiday Inn? Firstly its a cheap almost flat packed building...I've stayed in more solidly put together Travelodges. Secondly I've rarely come across more poorly trained hotel staff, had to ask four times to get the right bottle of beer and ended up with a Soave having ordered a Sancerre. When the right bottle finally arrived the... More

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Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
5 February 2012

I am so sorry you didn't enjoy your visit to my hotel. Our aim is to provide the friendliest, most welcoming hotel in the area - with knowledgagle staff who enhance your stay. With this always in mind, we will certainly be acting on your comments, they will help us focus our training over the coming weeks. Many many thanks... More

KM579
Virginia Beach
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I stayed at the Hotel on a Saturday night with my 2 children recently. We had a family room with breakfast included for £90. The staff were pleasant and friendly and happily gave me a short extension to the check-out time the following morning when we had a slow start! The children loved the swimming pool and the attendant (it... More

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Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
4 February 2012

....and we would love for you to return. Great feedback, thank you. Mark in the Health Club is just so passionate about Customer Service - its great to hear that it comes accross from the whole team. I'll try the curry tonight and see if we don't need to add a little something. Thanks again. More

oatesfamily
plymouth
Reviewer
4 reviews
4 of 5 stars Reviewed 1 January 2012

I was lucky enough to book this room in the new year sale for £20.12 excellent value. We were given an executive room which was very spacious. We were visiting relatives for Xmas so only needed to use the room but all the facilities looked good and the staff were very friendly . We would stay again . More

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Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
4 February 2012

Brilliant News - so pleased you enjoyed your stay! To be honest I can't believe you got that rate!!!! It was actually a special promotion to raise awareness of our relationship with the London Olympics 2012. £20.12 (get it) - look out for more fantastic deals and promotions as we approach what is going to be a terrific Summer. Thank... More

falamanala
Calne, United Kingdom
Reviewer
3 reviews
14 helpful votes
3 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

We stayed in a family room for a night between Christmas & new year, to take the opportunity to visit friends. The hotel is nice, exactly what you would expect from a Holiday Inn. The room was clean and well equipped. Unfortunately they had forgotten to set the room up as a family room so there were no sheets /... More

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Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
4 February 2012

Thank you so much for taking the time to post a review. Its great to know you had such a good time - but I am sorry about the couple of niggles. We have taken the decision to ensure that there is a central control of our heating system - this is actually to give all our guests a real... More

Ray W
Lancing, England, United Kingdom
1 review
3 helpful votes
5 of 5 stars Reviewed 26 December 2011
3
people found this review helpful

We had 2 rooms at this hotel on Christmas Day. We were booked in and indeed out by a young man with the name of Luke. He made us feel very welcome and was cheerful and helpful. We have used Holiday Inn all over the world and this was as good as any we have used previously. Convenient location, good... More

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Chris Freer, Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
6 January 2012

Thank you so much for taking time out to write such nice comments, and a Happy New Year to you. Luke is really pleased that you enjoyed your stay so much, as am I. We very much hope to see you back again this year. Kind Regards, Chris. More

amunguy
Bristol, United Kingdom
Senior Reviewer
10 reviews
12 helpful votes
5 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

Friendly yet efficient hotel. Nice sized room and clean apart from the tic tac mint found behind the sofa bed! Staff were very attentive and friendly throughout my stay and I liked the fact that they remembered me at morning breakfast from the previous night's dinner. Good range of food available in the restaurant for evening meal and breakfast was... More

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Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
15 December 2011

Maybe you'll get time to try the Pool on your next visit. Mark assures you of a warm welcome in Spirit! Thank you so much for your kind review - it's great to hear that you enjoyed your stay - although we will certainly be working hard to ensure no complementary tic tac during your next visit. Kindest Regards Chris More

WiseowlPortsmouth
Portsmouth
Contributor
12 reviews
4 helpful votes
4 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

I have stayed at this Hotel on many occasions over the last 3 years, I have always found the staff to be most welcoming and attentive. The facilities are excellent and the location is superb for Shopping in the Town, and surrounding attractions. Rooms are clean and well maintained. I have always received a friendly welcome on my return visits,... More

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Chris Freer, Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
10 November 2011

Thank you so much. The team here are very passionate about making that difference to your's and all our visitor's stays. I hope that we continue to see you for many years to come. Thanks again! More

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Holiday Inn Taunton M5, Jct. 25 Also Known As

  • Holiday Inn Taunton
  • Taunton Holiday Inn
Address: Deane Gate Avenue, Taunton TA1 2UA, England

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Holiday Inn Taunton M5, Jct. 25
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