Stay here about twice a year to break up the journey from home to Cornwall. Food is usual holiday inn basics, rooms could do with a refurb (although they're not bad, just a bit dated) but the staff are wonderful. All have personality, will sort problems straight away and are cheerful and chatty. Well done! More

I used to stay at this hotel frequently when visiting some work partners. There were some issues between the hotel and Holiday Inn central and they could not be a Holiday Inn until they upgraded. The upgrade resulted in a fresh look for the hotel and all the standard Holiday Inn features. This hotel has an absolutely fantastic gym -... More

Is this really a Holiday Inn? Firstly its a cheap almost flat packed building...I've stayed in more solidly put together Travelodges. Secondly I've rarely come across more poorly trained hotel staff, had to ask four times to get the right bottle of beer and ended up with a Soave having ordered a Sancerre. When the right bottle finally arrived the... More

I stayed at the Hotel on a Saturday night with my 2 children recently. We had a family room with breakfast included for £90. The staff were pleasant and friendly and happily gave me a short extension to the check-out time the following morning when we had a slow start! The children loved the swimming pool and the attendant (it... More

I was lucky enough to book this room in the new year sale for £20.12 excellent value. We were given an executive room which was very spacious. We were visiting relatives for Xmas so only needed to use the room but all the facilities looked good and the staff were very friendly . We would stay again . More

We stayed in a family room for a night between Christmas & new year, to take the opportunity to visit friends. The hotel is nice, exactly what you would expect from a Holiday Inn. The room was clean and well equipped. Unfortunately they had forgotten to set the room up as a family room so there were no sheets /... More

We had 2 rooms at this hotel on Christmas Day. We were booked in and indeed out by a young man with the name of Luke. He made us feel very welcome and was cheerful and helpful. We have used Holiday Inn all over the world and this was as good as any we have used previously. Convenient location, good... More

Friendly yet efficient hotel. Nice sized room and clean apart from the tic tac mint found behind the sofa bed! Staff were very attentive and friendly throughout my stay and I liked the fact that they remembered me at morning breakfast from the previous night's dinner. Good range of food available in the restaurant for evening meal and breakfast was... More

I have stayed at this Hotel on many occasions over the last 3 years, I have always found the staff to be most welcoming and attentive. The facilities are excellent and the location is superb for Shopping in the Town, and surrounding attractions. Rooms are clean and well maintained. I have always received a friendly welcome on my return visits,... More