I stay at the HI Wakefield most weeks due to local work commitments. The staff are always friendly, particularly on reception and in the restaurant, and the hotel has a welcoming, safe atmosphere. Rooms are comfortable and clean, towels are full size unlike some HI's which have gone for small ineffective bath towels. Breakfast is always good, sometimes the evening...
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No frills just your normal Holiday Inn. The bar/dining area was a nice relaxed area and fairly busy when I visited.
I was on the second floor in a non smoking room however the corridor did smell very strongly of smoke. So I would assume some smoking rooms up there.
No offer of an upgrade for a platinum member and...
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Dear tomppayne,
Many thanks for taking the time out to post a review of your most recent stay at our Hotel.
We do have a smoking section on the 2nd floor and I apologise if the smell was a little strong. My housekeeping team are fully focused in ensuring that this area is a 'smoke free' & freshly ouderised as...
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Stayed recently here as stopover. The Reception Manager was at the door welcoming us in and asking us if we would like to book for Dinner. The check in process was quick and efficient and our room was great with a hige kingsize bed. We could have fitted in a whole family, and there was just 2 of us.
The...
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Dear Barry_Manchester
Many thanks for taknig the time out to post a review of your most recent stay at our Hotel.
I have shared your feedback with my team and they are delighted that their genuine hospitality shone though.
By being out in front my reception manager displayed qualities that take us from good to great.
We hope to welcome...
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Good location just off the motorway. Room size a bit small but adequate. Decent rate so overall pleased and will return.
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Dear Samantha C
Many thanks for posting a review of your most recent stay at our Hotel on Tripadvisor.
I am delighted that we managed to exceeded your expectations and hope to welcome you back in the very near future.
Kind regards
Jonathan
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We thought we might arrive late and, on contacting the hotel, they assured us that this wouldn't be a problem and they would note this on our reservation.
We arrived earlier than we thought. Outside the hotel were loud, drunken girls blocking the entrance and making vulgar comments.There was a 'staff function' going on (or so we were told!). The...
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Dear DrSL
Many thanks for taking time out to post a review of your most recent stay at our Hotel on Tripadvisor.
I am delighted that we managed to turn a near fiasco into a positve experience as we continue to strive towards building a Great Hotel that Guests Love
Hope to see you again in the very near future....
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We travelled late on Saturday night and telephoned beforehand to say that we would be a late arrival. We got there at 1.30am and the night porter was very good. Our room was large and had a settee as well as a double bed. Breakfast on Sunday morning was very good. The eggs were cooked to order to save them...
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Dear Davewasbaloo
I would like to thank you for taking thie time out to post your review on Tripadviser. Your feedback is important to us as we strive for service & product excellence.
It is our aim to ensure that we continue to provide a Great hotel that Guests love and my team's genuine caring nature is always a 'hit'...
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Stayed here on business on the 23rd Jan. Typical Holiday Inn really with a friendly check in. The room was small and starting to look warn, especially the bathroom. But it was ok.
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I have stayed at this hotel on a number of occassions. It is an odd building... dragging your cases to the room is like an obstacle course. First, there are steps up and down all over the place.. it has a odd layout which requires you to navigate stairs to get to the lift!!
Reception is usually friendly, and you...
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Dear James W
Thank you for taking the time out to post a review on Tripadvisor regarding your most recent stay at our Hotel and allow me to apologise for any inconvenience caused.
It is unfortunate that we have challenges with the layout of the hotel and I would like to reassure you that my team and I are available...
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stayed here over christmas , very clean and frenidly hotel , staff cannot be more helpful , the food is very good , we where up graded free to a king size room which was first class , would highly recommend this hotel
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Dear PennyPopMiltonKeynes
I would like to thank you for taking the time out to post a review on Tripadvisor where you outlined your thoughts on your most visit to our Hotel.
Your feedback is terrific and I will of course share this with my team as we continue to drive success and ensure that we operate a Great Hotel Guests...
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having spent the new year (with a tour bus company) at the Holiday Inn Wakefield..I found this hotel was very good ..The room was very clean and of a modern look. although the pillows on the bed unfortunetly were like sleeping on rocks .The bathroon was clean and clinical.Food was excellent and plenty of it..Leeds and Wakefield only a short...
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Dear Armywatt47
I would like to thank you for taking the time out to post a review on Tripadvisor where you outlined your thoughts on your most visit to our Hotel.
You will be pleased to know that we are expecting a delivery of new pillows within the next week and I am certain that this will alleviate any problems...
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