We stayed here for one night in May on our way over to Cumbria - a very friendly welcome and very smooth check in. The room was very roomy but did prove to be rather stuffy even with the window open to it's fullest (a normal problem I find at Premier Inns). Every thing was very clean and tidy The... More

Stayed here when in the NE with work Quick and easy check in, room clean and furnished in the general PI style, good size bathroom Attached to a pub (beefeater) reasonable pub food What makes this a lovely place to stay though is the friendly and helpful service driven team who work in the PI and the attached pub More

On my third week here at Premier Inn and will be leaving in a few days. The room is clean and comfortable - love the bed and the purple furniture but wish I had fluffier pillows and a microwave; also, maybe the soundproofing needs a little improvement because I can sometimes hear the people next door talking. That aside, I... More

Nothing wrong with the accommodation. It is an average Premier Inn. However, it all went wrong when I went into the restaurant. Told to take my own cutlery. Ok. But there were no knives? I ordered from the Meal Deal menu and was asked what drink I wanted. Told to take a seat and they would bring it to me.... More

As with most Premier Inns, this one did what it said on the tin. Room comfortable and clean. Bit noisy in the morning with some doors banging before 6am - the receptionist said it was probably night workers coming in. If this is a known problem, perhaps the hotel management should address it. Restaurant food fine if a little unadventurous.... More

Good value Staff helpful and friendly high standard of cleanliness More

Stayed here for 4 nights in April 2012. Rooms are clean and have flat screen TV's The Beefeater nextdoor serves good pub grub, which is a lot tastier than other Beefeaters I've been to? More

Very good value. Nice clean rooms.Convenient spot on A66 to access other areas for sightseeing (we were doing castles!) We stayeed over a weekend (sat & sun) and were surprised at how quiet it was even tho the hotel was quite full. All the staff were very friendly and made us feel very welcome. The rooms were on offer and... More

As is usual, generally the room was of a very high standard, and would be perfect in the summer months. Unfortunately my stay was during a cold snap, and the temperature on the thermostat kept turning itself down. There is also no heating in the bathroom at all, resulting in a very cold bathroom, unless you keep the door open,... More