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Stevenage

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Holiday Inn Stevenage


St. George's Way, Stevenage SG1 1HS, England
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80% Recommend
4.0 of 5 stars 20 reviews
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4 of 5 stars
MidlandsFrank   1 contribution
Midlands
6 Feb 2010 | Trip type: Business New

The food in the restaurnat was out of this world, I can recomend the seabase, we were not rushed and the staff were friendly but not over powering, the bedroom was very clean, well laid out and very easy to relax in. I would recommend this hotel to my colleagues in future if coming to Stevenage , overall I loved... more

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2 of 5 stars
joeSouthEast   4 contributions
South East
2 Feb 2010 | Trip type: Couples

Firstly, parking at this hotel means parking in the local multistorey across a busy dual carriageway so getting to the hotel means walking under a poorly lit underpass at night times which is quite unpleasant, also the hotel itself is way out of reach from restaurants and entertainment. The noise from the road can be heard all night from the... more

Management response from
HI_Stevenage_Res, Reservations Manager

Thank you for your post. The team here were dissappointed to hear that you didnt enjoy your stay. We find it unusual that you find the Underpass poorly lit and unpleasant. Many of our other guests have commented that it is very well lit with CCTV. It also has a fish eye mirror that allows you to see people walking...

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5 of 5 stars
Reducto   2 contributions
Stevenage
31 Jan 2010 | Trip type: Business, Solo travel

This hotel is builted just a year ago and is located just in the centre of the new town of Stevenage. Very convenient for going out and around and just 5 mins away from the train station. The rooms are clean and very cosy decorated but i didnt expect anything less from a new hotel. The food is delicious and... more

Management response from
HI_Stevenage_Res, Reservations Manager

Thank you for taking the time to share your good experience with other users of this site. We have worked over the past year to not only maintain the high standards that come with the new brand Holiday Inn, but to improve on them and build a very loyal fan base. I will share your comments regarding food and drink...

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5 of 5 stars
EnglandHarvey   1 contribution
England
31 Jan 2010 | Trip type: Couples

We arrived at the hotel at around 6 pm and we were greated with a warm friendly smile from the young lady on reception, she checked us in with out any problems and offered us a complimentary paper in the morning, we were then met by the assistant manager who welcomed us to the hotel. we found our room to... more

Management response from
HI_Stevenage_Res, Reservations Manager

The team here at the Holiday Inn Stevenage were pleased to hear that you enjoyed your stay. We pride ourselves in our "stay real" customer service focus and will always try to exceed peoples needs and expectations. Many thanks for your post.

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4 of 5 stars
skyinthepieCheshire   10 contributions
cheshire
27 Jan 2010 | Trip type: Business, Solo travel

Stayed here on a one night business trip. Hotel hard to fault for rooms, cleanliness and service. Rooms fresh and comfortable, staff smiling and helpful, room service dinner was well presented and tasty. Whilst you cant fault the hotel, the location is uninspiring. Fine if you have to be here on business but their brave attempt to sell it for... more

Management response from
HI_Stevenage_Res, Reservations Manager

Thank you for your post. The team was very happy to hear your comments, it shows that all their hard work is paying off. Sadly yes, as the building was originally an office block, so we are limited on car parking on site but have an arrangement with the local car park to reduce the price for you upon departure....

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5 of 5 stars
jcasner   1 contribution
Denver
26 Jan 2010 | Trip type: Business

Over the past 5 years, I've spent far more time in hotel rooms than in my own house. Irrespective of brand, location, or price, all hotels offer a few basics - bed and bath. The beds here are comfortable enough that I've been happy over the last 4+ months that I've stayed, and the showers always have hot water and... more

Management response from
HI_Stevenage_Res, Reservations Manager

Thank you for your review which I have shared with the team at the hotel. They were pleased to hear your comments and wish you a pleasant remainder of your stay with us.

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2 of 5 stars
Soots_1   14 contributions
Soots_1
22 Jan 2010 | Trip type: Business, Solo travel
1
person found this review helpful

I have stayed in a lot of Holiday Inns recently, and they can usually be recognised by the friendliness and helpfulness of their staff. Not in this hotel! Never before have I stayed in a Holiday Inn where I decided it wasn't worth reporting faults in my room, as the only response I would get was for the Receptionist to... more

Management response from
HI_Stevenage_Res, Reservations Manager

Thank you for your post. The Management and Staff were dissappointed to hear your comments, as everything possible was done to make your 3 week long stays meet your exacting standards. We all at the Holiday Inn Stevenage take all guests comments seriously, and we thank you for taking the time to help us imporve our customer service.

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2 of 5 stars
ricor29   13 contributions
Europe
5 Nov 2009 | Trip type: Solo travel

Positives: - The bed was comfy. - The room was spotlessly clean. - Hotel is fairly modern and still has a nice new look. - Got a free newspaper (this may have been through their priority member club scheme but that is free to join). - There was something mentioned about a limited time of free internet (sorry can't remember... more

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5 of 5 stars
UK_Yankee_fan   19 contributions
Rochford, Essex, UK
17 Oct 2009 | Trip type: Business, Solo travel
1
person found this review helpful

What is wrong with this Hotel - the only thing I can come up with it is in Stevenage. Unless you have a reason to go to Stevenage (and there are not many) you will miss out on a true star of the Holiday Inn brand. This is in the new Coroprate Standard and definitely provides an excellent nights stay.... more

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5 of 5 stars
MXD1   19 contributions
Alnwick, Northumberland
15 Oct 2009 | Trip type: Couples

We choose to spend a night in Stevenage, due to its position on the main east coast line, on our way down to London. The centre of Stevenage itself was like stepping back into the 1970's so when we checked in to the Holiday Inn in Stevenage we were not expecting much. What we found was a clean, modern and... more

Management response from
HI_Stevenage_Res, Reservations Manager

Thank you for your review. We are please to hear that you were using the hotel as a stop off point for travelling to london. Just 25 minutes means we are ideal for those wishing to avoid the drive and the congestions charge in London. The whole team will be pleased to hear that you had a pleasant stay, and...

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Holiday Inn Stevenage Address

St. George's Way, Stevenage SG1 1HS, England
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