We had a fantastic room not sure where some of the other reviews are coming from. Cannot fault anything it was absolutely excellent and great value. Would have no hesitation in staying again. More

We stayed for one night and overall enjoyed the experience, the room was brilliant as we were upgraded being in the priority club, there was a fridge in the room and other creature comforts, flat screen tv, plenty of towels, nice and warm, clean and quiet considering the adjacent A14, the staff were superb, paticularly on check in, would stay... More

My Husband and I have just returned from spending a weekend at this Hotel and it was like visiting friends we were made so welcome. All of the staff were very attentive. The General Manager welcomed us when we arrived and as we have bben staying there regularly while visiting family in the Area upgraded our room as a gift... More

Good online price, on arrival every thing prepared. Was not recognised as PC plat on arrival, but found a letter in the room detailing special toiletries/washing soaps and free internet had been provided...Oh and free beer ... Was impressed with the resturaunt staff very attentive and kept beer glass topped up. Room was ok. Sited on industrial estate some bars/shops... More

Stayed on the second Sunday in January. The place had a kind of Christmas hangover feel... Tinsel still up; very few staff about; restaurant not open (only bar food) ... Kinda Alan Partridge'esque Other negatives were that there was no information card in the room to explain services that they might or might not have had; there was no safe.... More

Great evening. The food was excellent and considering we were approx 65 people it was piping hot and all served promptly. I was pleased to see that guests had made the effort to dress up, quite a few in bowtie and dinner jackets, making the experience much more enjoyable. Also the choice of DJ was perfect as he catered for... More

what a wonderfull new years eve we had at the holiday inn orwell the staff were so pleasent nothing was to much trouble the food was supurb this was all made even more enjoyable by the Richard the bar manager and I think it was darren the barman nothing was to much trouble for these two chaps I would go... More

Having used HI for conferences and meetings - and always receiving good service and food, I was very disappointed by the above establishment. Check in was fine, the lady on the desk, bubbly and helpful. We got to our room (ground floor), and were greeted by a dirty towel on the floor just inside the door (probably dropped by the... More

When this hotel was the Marriott it was good, now it is a Holiday Inn owned by Intercontinental Hotels Group (IHG) and sadly lacks the Holiday Inn standards of service and comfort commensurate with this chain. Our check in was efficient, friendly and welcoming. Our room was spacious, neat, and reasonably well furnished - or so we thought until firstly... More