We had a fantastic weekend, 27 - 29th January at the Belstead Brook Hotel. The staff were welcoming and attentive. The pool was really good and we made the most of the jacuzzi. Our two evening meals were excellent and they must have known two of my favourite vegetables are mange tout and red cabbage! It was my birthday break...
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Thank you for posting your review and the positive recommendations. We were delighted to learn how much you enjoyed your weekend break with us, and that you found the services and facilities to your satisfaction. We hope to have the pleasure of welcoming you back to the hotel in the near future.
Chris Holden
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Visited last year when I thought it needed a facelift. Stayed here again the following Christmas because of the proximity to family and it still needs a facelift. It has attractive reception rooms, expecially the historic panelled dining room, but the bedrooms and bathrooms are looking like they need a bit of TLC. That said, the breakfast was good and...
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Reviewed 29 July 2006
Thank you for your review. We do recognize that works are required in parts of the hotel, but we have no immediate plans to do so. We will however continue to provide quality services to our guests and we look forward to welcoming you back to the hotel.
Chris Holden
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Annual neighbourhood meal. As usual, food was excellent. Empty plates all round. Service was excellent, very attentive and helpful (THANKS DARRYL). Menu was very varied, with great choices. 22 very happy residents!
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We delighted to learn that you had another excellent dinner. I will pass on your thanks to Darryl and the rest of the team. We look forward to welcoming you back for your next dinner
Chris Holden
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Have stayed here on many occasions and it is a very pretty location in Ipswich... You will enjoy the special English breakfast and the leisure pool is a treat too!
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Thanks for your review. We are fortunate to have some excellent facilities and are delighted you enjoy the services we provide.
Chris Holden
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We spent one night at this lovely old hotel. OK it is a little tired but some of it dates back to the 16th century! Service was very friendly and efficient. Dinner was delicious and very good value when booked in advance. The room was good, crisp white bedding, comfy towels and good tea-making equipment. TV a bit old but...
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Thank you for posting your review and for your positive comments. We are hoping to replace the TV’s. We look forward to welcoming you back.
Chris Holden
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I recently stayed here with some friends and my partner for my 35th birthday. We booked a spa deal via spabreaks.
It was excellent value. I wasn't expecting too much as we had dinner, spa treatment and room upgrade included for a very good price. However, we were all very pleasantly surprised.
The rooms we stayed in (executive rooms) were...
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Thank you for your review. We were delighted to learn that we exceeded your expectations and that you found the facilities and services we provided to your liking. We look forward to welcoming you back to the hotel later in the year.
Chris Holden
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For the fifth consecutive year we spent an extended New Year celebration here. Although only 30 minutes drive away this is a hotel that we return to at other times just for a break and change of scenery. The down side of staying here is that this hotel, as with others in the chain, are in joint admnistrative receivership (this...
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Thank you for your review. We are delighted you continue to use us on a regular basis and are happy with the services and facilities we provide. Your comments concerning our restaurant services are particularly appreciated. We look forward to welcoming you back to the hotel soon.
Chris Holden
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went to the best new year party! Can not fault the food, the service and the staff. There was excellent entertainment. Was a great deal £200 each for party and an extra nights stay. will go to this again. And will stay at this hotel again and again! Would recommend the hotel and the new year party to everyone!
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Reviewed 9 October 2011
Thank you for posting your review. We were delighted to learn how much you enjoyed your New Year’s break with us, and we thank you for your comments. It is good for the team to receive positive feedback, and we take great encouragement from it. We look forward to welcoming you back to the hotel.
Chris Holden
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Paid £90 for a room on new years eve, expected to be able to eat and have a drink at the bar as midnight came. Were not forewarned by the hotel that they had a new years eve function on for guests who booked as part of a 2 day break. This meant that we could not get meals at...
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Sorry that you were not informed when you made your booking that the only catering services available to guests not attending the pre-booked Gala Dinner Dance were on a Bed and Breakfast basis only. We thought that all guests had been advised of the limited services when booking. Our New Year’s Eve Gala Dinner Dance was fully booked and we...
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Good value, nice breakfast, big king room, clean and tidy and helpful staff
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Thank you. We hope to welcome you back tp the hotel soon.
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