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Belstead Brook Hotel


Hotel class 3.0 of 5
Belstead Road, Ipswich IP2 9HB, England
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Reviews you can trust

76% Recommend
4.0 of 5 stars 40 reviews
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By trip type
All (40)
[ Date ] [ Rating ]
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4 of 5 stars
Chorley
28 Oct 2009 | Trip type: Business, Solo travel

Stayed here for one night whilst on business. A pleasure and would definitely return if need to be in the area again. Decor of the room was a bit tired as per other reviews, but at least it was very clean (and also a good size). Enjoyed the leisure facilities and the restaurant food was very good as were the... more

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4 of 5 stars
lowestoft
27 Oct 2009 | Trip type: Couples

We stayed a couple of nights - Oct 25 / 26. Check in quick and friendly. Rooms - comfy , a little too warm ,, but then Temp of 16oC in October is unusual ( We even had a drink on a picnic bench in the garden) . As it was our wedding anniversary I decided to surprise my wife... more

Shabby Rooms
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3 of 5 stars
Anglesey
27 Oct 2009 | Trip type: Business, Solo travel

The hotel looks very inviting upon arrival with a lovely reception and staff, as were all the staff in the hotel, proffesional and polite. The bar and seemed exellent and very relaxing, good food and calm atmosphere. I used the gym, an average one with one of each CV machines and a few weights, I was a little dissapointed as... more

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5 of 5 stars
littlehampton
9 Oct 2009 | Trip type: Couples

stayed at the Belstead on a two night package for our anniversay on a BB+D basis. We had a double room in one of the bungalows away from the main house. Very clean and comfortable, only issue was the pillows, too soft. Dinner was excellent and service very good. They even sent us a card. Excellant value, would stay there... more

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4 of 5 stars
London
2 Sep 2009 | Trip type: Couples

We stayed here whilst attending a wedding (at another venue). The room was clean and comfortable, and they had a few extras you don't usually get in the big chains - bottled water, biscuits, chocolates and hot chocolate along with the normal tea & coffee. Lovely touches. Yes, the taps in the bathroom were a bit tarnished, but who cares?... more

Management response from
GMBBI, General Manager

Thanks for your comments following your recent stay. Glad to read that you enjoyed your visit to the hotel. Hope that your next visit to the hotel is a longer one.

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5 of 5 stars
Hampshire
1 Sep 2009 | Trip type: Business, Solo travel

Having not used this hotel for a little while, I was very pleasantly suprised in the uplift of service since my last visit (not that it was ever bad). Food is excellent. All the staff are friendly, smartly attired and seem genuinely intent on giving you a pleasant stay. I had to ring the hotel re some lost property and... more

Management response from
GMBBI, General Manager

Thanks for posting your review and the positive comments. Delighted to learn that you enjoyed your stay and found the service even better this time. It is great to hear when we get it right. We recognise our product may need some work in some areas, but will continue to strive to provide good customer service.

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5 of 5 stars
Bedford
21 Aug 2009 | Trip type: Couples

Yes the rooms are a little tired and could do with a refurb, but this is more than made up for by the service. The staff seem genuinely interested in making your stay a pleasant experience and are not intrusive. Start your day by sitting out on the front lawn with a newspaper and tea; and top it off with... more

Management response from
GMBBI, General Manager

Thanks for the review. Delighted that you enjoyed the facilities and services provided by the hotel. We recognise that certain parts of the hotel need an update, but we will endeavor to continue to provide good service through the team.

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4 of 5 stars
UK
4 Aug 2009 | Trip type: Couples

We enjoyed an lovely one night stay. The Pool, jacuzzi and steam room were excellent. The food in the restaurant was good with a nice selection. The one down point rather bizarrely was the lack of staff in the bar. After a nice swim and sauna we decided a cold beer would go down nicely. We made our way to... more

Management response from
GMBBI, General Manager

Thanks for placing you comments on Trip Advisor. Delighted that you enjoyed your overnight stay. Sorry about the lack of service in the bar. We will try to improve on this lapse of service. Thanks for bringing it to our attention.

Lovely hotel
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5 of 5 stars
kings lynn
1 Aug 2009 | Trip type: Family

Stayed here for a single spa break with my mum and sister, hotel was easy to find, received a warm welcome. staff were lovely. really relaxing stay - very peaceful, each of us had a massage then relaxed by the pool where you can purchase a drink(50p), selection of magazines and papers to read. pool and jacuzzi lovely. we had... more

Management response from
GMBBI, General Manager

Thanks for placing your review and for the positive comments. Delighted to read that you enjoyed your visit and the services provided by the hotel.

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4 of 5 stars
Norwich
13 Jul 2009 | Trip type: Friends getaway

My daughter and I stayed here for 2 nights. Despite being in a suburb of Ipswich it was very quiet with extensive well-maintained grounds. The receptionist was very pleasant and helpful and the room was clean with comfortable beds, although the bathroom could do with updating and the shower was a bit lack-lustre and tricky to turn off. Our only... more

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Belstead Brook Hotel Also Known As

  • Belstead Brook Ipswich
  • Hotel Belstead Brook
  • Belstead Brook
Address: Belstead Road, Ipswich IP2 9HB, England