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Novotel Ipswich

4.0 of 5
Grey Friars Road, Ipswich IP1 1UP, England
Hotel amenities
Novotel Ipswich
Ranked #11 of 23 hotels in Ipswich
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258 reviews from our community

    Trip type
Traveller rating
    81
    109
    42
    17
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Date Rating
Wales
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 17 May 2013 NEW

Huge 'executive' room, but poorly designed, and much of the equipment in it was damaged or didn't work properly. For example, tiny wardrobe and no coat hooks; ridiculously complicated integrated TV and internet so that it required 4 menus just to get BBC1, and Radio 4 was not an option; internet fell over in the evening, so the promise of... More

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Review collected in partnership with Accorhotels.com

Southampton
Top Contributor
101 reviews 101 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 11 May 2013

Stayed here on business on a week day. Parking is limited, but I was able to park ok at 6pm. There is a charge for the parking. Check in was quick and efficient. Room was clean and well equipped - fridge, safe, hair dryer, tea making tray. Ate in the restaurant - a couple of menu items not available. I... More

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
13 May 2013

I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the Novotel Ipswich Centre very soon. Kind regards, Serhan Ilker General Manager More

A TripAdvisor Member
3 of 5 stars Reviewed 9 May 2013

I have stayed in this place a few times now. Short answer- If parking available then its a high end budget hotel. If there is no parking, then your stay turns into a nightmare. It means you have to park across the road which will need top up at around 7-8 in the morning. Not ideal if you are planning... More

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
10 May 2013

I’m sorry we failed to live up to your expectations. The team and I at Novotel Ipswich Centre appreciate your feedback, though, our parking is secure, CCTV monitored, convenient however limited space as same as the other hotels in Ipswich Town Centre. I hope we can look forward to welcoming you back in the near future. Kind regards, Serhan Ilker... More

Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2013

Nice room, good location. As other reviewers have mentioned, room was very hot (in May!) but slept fine with window open even though close to main road. Very, very clean. Check in was swift, very helpful & friendly staff. We didn't eat there so can't comment on the same. We took our labrador with us who was welcomed too.

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
10 May 2013

I’m so glad that you had an enjoyable time during your stay. I hope we can welcome you back to Novotel Ipswich in the near future. Kind regards, Serhan Ilker General Manager More

Colchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 May 2013

A quick get away break, booking direct with hotel (Raymond), very helpful friendly, when we arrived he also checked us in, upgraded us to a better room in a quieter part of the hotel. He was very polite and really should be acknowledge for great service which is so rare these days. Once in our room the TV would not... More

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
10 May 2013

Many thanks for the positive comments; I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Ipswich again very soon. Kind regards, Serhan Ilker General Manager More

Peebles
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 May 2013

Good location with a short walk to the centre and shops. Check in was ok - had to wait a while - only one person checking people in and was ignored for quite a while. Rooms - standrad Novotel room with basic amenities but ok for one night. Restaurant and bar staff are one of the same so you could... More

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
7 May 2013

Many thanks for taking the time to comment. We appreciate all feedback. If you’d like to talk about the matters further, please feel free to call me on 01432 232400 or email me on H0995-GM@accor.com. Kind regards, Serhan Ilker General Manager More

Cork
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 May 2013

Stayed in the Novotel last weekend, pre-paid for the room, £66 for a family room including breakfast which I think is good value. Very good location, near the shops and the football stadium, alos close to Cardinal Park which has a number of the restaurant chains, such as Ask, Harvester, some fast food jointsand a cinema. A nice touch is... More

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Review collected in partnership with Accorhotels.com

Serhanilker, General Manager at Novotel Ipswich, responded to this review
2 May 2013

Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Novotel Ipswich Centre and look forward to seeing you again in the near future. Kind regards, Serhan ilker General Manager More

Telford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 April 2013

booking direct so easy....family rooms .large with v comfy sofa bed that fit adults. shower and bathroom seperate loo..bonus.....v large king/queen bed slept like a log.real iron (room 310).....staff really helpfull and pleasant centre of town 100m breakfast to suite the fat boys and the healthy minded...All the other stuff.such as room service,bar,meals .etc no faults but we all like... More

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
22 April 2013

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Serhan Ilker General Manager More

South East
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 19 April 2013

The check in was friendly and welcoming. There was an immediate problem, however, with the lack of twin rooms. Having specifically requested a twin room and confirmed this with the hotel directly we were given a double room. On querying this we were notified that the hotel didn't have any twin rooms and the only option was to have the... More

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Serhanilker, General Manager at Novotel Ipswich, responded to this review
22 April 2013

I’m so sorry that you were disappointed by your experience saying with us at Novotel Ipswich Centre. I appreciate the feedback and rest assured that we take all comments very seriously. I would like to inform you that we don't mention we have twin rooms on our website therefore there is no twin room booking option on our website unless... More

Barnoldswick
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 April 2013

Stayed here on business this time, have stayed before both for business and leisure. Rooms are well appointed with plenty of space to work or relax. The bed was comfortable although the room was a bit warm. The whole hotel seemed clean and well looked after. Breakfast was the usual buffet style arrangement with plenty of choice. Car park is... More

Was this review helpful? Yes
Serhanilker, General Manager at Novotel Ipswich, responded to this review
22 April 2013

I’m so glad that you had an enjoyable time during your stay at Novotel Ipswich Centre. I hope we can welcome you back to the property in the near future. Kind regards, Serhan Ilker General Manager More

 
 
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Additional Information about Novotel Ipswich

Also Known As:
Novotel Ipswich Hotel
Novotel Ipswich Hotel Ipswich
Ipswich Novotel
Address: Grey Friars Road, Ipswich IP1 1UP, England
Region: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Ipswich
#4 Family Hotels in Ipswich
#6 Business Hotels in Ipswich
Price range (per night): ₹ 4,268 - 7,059
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel Ipswich is ideally located in the thriving town centre of Ipswich. Offering 101 newly refurbished rooms including 25 superior rooms, the hotel is perfect for a business trip or conference in Ipswich with a business centre, four meeting roomsas well as WiFi Internet access. At the end of an eventful day, relax in the hotel bar and enjoy a meal in our Garden Brasserie restaurant, which also offers room service. Onsite pay parking for your convenience. ... more   less 
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Novotel Ipswich
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