Unfriendly staff, dirty room. Breakfast plate was thrown in front of me. New owner has obviously lost interest already. More

New owners made us feel like we were an inconvenience rather than paying guests. More

Don't book before you see the room. We made the mistake of booking in advance with £50 deposit. When we arrived we were put in a pokey ground floor room opposite reception. The carpet was filthy with two chairs which looked as if they had been picked up off a skip. The cups were chipped when we went to make... More

The new owners have only been in since August 2011, therefore earlier reports should be ignored. The room has been recently decorated and cleaned well every day. Friendly staff and a good location. Good value for money. More

Stayed here near the end of july with my daughter as i am a vegertarian i am always wairy of staying in hotels and b&bs but i need not have worried were the westborne was concerned the were very accomadating with my food needs the room was clean bright and airy the staff could not have been more helpful feel... More

Booked through Trip advisor Arrived to be greated by new owners who offered "any issues please ask as nothing is a problem", Bedroom clean and acceptable. Eating area and lounge a bit dated. Customer Service Unfortunateley my wife and I caused a major upset when enquired if Brown Bread Toast, was available for breakfast? This wasn't available so accepted white... More

im a single mum to 2 small children phill and Jill made us feel at home and helped out when i needed help lovely people lovely place id defiantly come again x More

Two phone calls before we arrived - "When will you get here." Not the best of starts.Reception mixed - talked to me and ignored my wife. Room adequate but pillows dirty and stained. Breakfast hot and poor with my plate removed before my wife was finished hers. Sausages 90% sawdust, mushrooms we think were boiled but tomatoes were excellent. We... More

Very good value hotel. The room was bright and comfortable with tea making facilities and en suite. Its situated in a quiet location but close to all shops and attractions. Breakfast was a good standard and filling. Parking can be a problem during the day but we usually found a place outside in the evening and this problem applies to... More