Asked reception for our window to be repaired, but it was done so for two nights slept in cold room, unfortunatly we were only able to book disabled rooms last minute, and if there was a disabled person in a cold room i would be very disappited, also the water temperature and pressure was poor, room 2 needs attention
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Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay, and we sincerely apologise that on this occasion our hotel did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the...
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