we have just returned (we being myself, husband,brother and wife,all in our fifties,and our dad,in his eighties ) from a three night stay at the grand.we had looked at the trip advisor comments beforehand and were going with acertain amount of apprehension,however on arrival we were greeted by a very pleasant lady on reception and although we had arrived earlier... More

It's difficult to know where to start. The whole place needs an overhaul. The staff seem unhappy in their work and unsure of their roles. Some were diffident, some were overly familiar and some downright rude. We had a premium room, lovely view but grubby. The restaurant staff were conspicuous by their absence and inappropriate in their comments. The person... More

stayed here june 2013 with a group of lady friends, on arrival my 1st thoughts was looks tired and lobby and stairways need a good clean down, there was old vomit stains on the metal stair rails on 1st lot of stairs which was still there when we left, The rooms was upgraded and i must say had fantastic sea... More

On a recent day-trip to Llandudno, the dominating presence of the Grand Hotel intrigued us, so we called for morning coffee. We were not impressed ! We found a table in the very spacious (and I'm sure once splendid) bar lounge with great views over the town and the bay. I waited and waited at the "coffee shop" order point... More

I'm sure this hotel was very 'grand' when it it was in its prime. However, that was probably long ago ...Today it still stands as a monument to its former splendour by being situated right alongside the pier. If you can get a sea view, then it's easy to forgive its general tiredness. We were upgraded for free due to... More

The balcony view from the Sea view rooms makes this hotel bearable. Everything else about the hotel is shabby and very tired. The furniture is very old, rooms are cramped, bathrooms tacky, breakfast inedible. The hotel is run more like a Butlins than a hotel. Restuarant closes at 7.30 pm. Breakfast 9-10 am and barely edible. But if you want... More

just got back from this very dated hotel,we arrived to find no car park nearest one is up the hill and its a pay & dispaly you need to go back to car after 6pm to put another ticket on your car,we walked into reception to find a lady sat there stuffing envelopes i asked to check in then she... More

I have just walked through my front door and turned the pc on to immediately write this review.. that is some indication of how bad it is. On arrival at 8.10pm I gave my name and had an invoice thrust at me by the crumpled, unwashed, dandruff riddled male receptionist who said 'that's 240 quid to pay'. Oh this was... More

Stayed for two nights B/B in a 'Sea view' room, which was quite cramped at around 3 metres (10 ft) square. Decor? Well, wallpaper peeling off, plaster falling off the walls, woodwork chipped and worn, rusty rails on outside balcony, bathroom quite 'tatty'. Buffet style breakfast - help yourself but don't expect too much - this hotel caters for hundreds,... More