My wife and I with our adult son and daughter took a coach holiday with Alfa Holidays to Eastbourne staying at the Queens hotel. Brilliant drive down with Ellis our driver. Nice greeting from management on arrival. Hotel is a grand Victorian building with a lot of character and sadly a lot of creaky floorboards but being a tradesman in... more

We stayed there for 6 days. We found the floorboards in the bedroom were so squeaky, everytime we had to go to the bathroom at night we woke each other, up the noise was so bad. The sash window had no lock or stay on it and was very difficult to open. We liked most of the staff they were... more

travelled with alfa coaches the journey down was okay motorways become a bit boring but had sufficient to stretch your legs have coffee and comfort visits, the hotel which was right on the sea front near the pier had a decent car park for personal travellers. we were met on arrival by the manageress who gave us all the information... more

I could not fault this lovely Hotel. Reception staff were very,very helpful polite and courteous. Our little Polish waitress was som good at her job that we would have liked to have eaten all the year roun provided she served us. She deserved a mention because she always had time for us, her name was Bernia, I called her Ben... more

We visited this hotel following a recommendation and were not disappointed during our six night stay. The hotel is owned by Leisureplex who own 17 UK hotels and is part of the same group who provide coach holidays through their Alfa Travel brand. This was our fourth holiday with Alfa Travel and we found the Queens Hotel to be up... more

A friendly welcoming hotel. Travelled with their sister company Alfa superb service. Driver good and welcome when we arrived was efficient and friendly. Room was huge and view of pier and sea good. Mum (86) had a room at the back which was also huge and a walk in shower as she is disabled. Our's was over the bath. Staff... more

A traditional resort hotel with spacious and clean rooms. We had maid service every day. All the staff were very friendly and the dining room was very pleasant to eat in with good food and the all the waiters were very attentive. Would go back. The only fault was the squeaky floorboards in the room we stayed in. more

We have just spent two weekends, at two consecutive music festivals at this hotel. I am the tour organiser for these events and wish to pass my thanks to the hotel and all its staff. Considering the staff had no idea what we were about to throw at them, they coped admirably. Frankly we turned the hotel upside down from... more

Just been to the Queens - the food was the worst ever experienced in a hotel. Roast pork should be served with roast potatoes not soggy, lukewarm, greasy chips! We sent them back and got thrown out of the hotel - really! 8 pm at night, two women (not young - one 50+, one 60+). We were accused of being... more