My Sister and I can't thank the staff here enough for showing they really care for their visitors. From our entry to our leaving they couldn't have been kinder or more attentive. I must mention the head waiter in the dining room ,Nickolai. He was so attentive and made us feel like family. The food was very good, plenty of... More

Lovely old fashion hotel.great staff always happy and helpful.very clean through out.bedroom old fashion but it is an old hotel, ,spotless.great location for pier, shops, free car ! :) Can't wait to go back :) Jo (43) & tracey (43)

I stayed here on the 20/4/2013 for one night I found the staff to be very helpful & friendly ! the room I stayed in was a single it was a bit dated but this hotel makes up for it as the rest of the hotel is very beautiful and well worth visiting the staff make you feel like a... More

went to eastbourne with alfa travel to the queen hotel really enjoyed it great food entertment not bad one ditnt turn up staff friendly both in reception and dinning hall only thing was no heating and hot water on the friday before we came home driver chris very friendly made the hoilday

Went with Alpha on a seven day six night break 17th March till 23rd. On arriving the manager Sian boarded our coach on arrival to welcome us and tell all who had booked and paid for a seaview room will have their money refunded due to scaffolding which was a good start and very fair. Check in was very fast... More

just got back from the queen hotel after a 4 night stay,and Sian Ellis the manager could not have made us more welcome, this is our 2nd stay at the hotel we were last there 2010 and the reception we received was even better, is was cosy and warm,very clean and tidy the food was very appertizing and the table... More

We hadnt booked a room,just turned up and was pleasantly surprised by the welcome we received by Aga, she gave us a key to see the room first, 4th floor sea view very nice indeed when the sun rose the next morning. 3 coach loads of people were booking in later we were told and they did, all very polite... More

We stayed in the Queen's Hotel overnight in late October. My husband left a very special 14 karat gold ring on the nightstand. I saw it there, but thought he hadn't yet finished dressing and putting his ring and watch on. We called one hour later and the ring was missing -- no one could find it, supposedly, though we... More

My wife and I booked into the Queens on the 17th of November for a dinner and dance. Whilst we were at dinner our room door was forced and my wife's bag with her jewellery, car keys,telephone and house keys were taken,our toilet bags were even emptied onto the floor.The thieves took my telephone from the car but,strangely the didn't... More