I reserved the hotel for the holidays. Unfortunately my daughter became ill and we were not able to travel. When I asked for either a credit or refund, the hotel did not wish to accomodate us in any way. Even when I suggested a credit to be used in 2012 they refused. Since this was the most popular time over... More

On some sites this is advertised as a five start hotel. Its not. In comparison to the Hotel Continental Zurich (4 star), where we stayed before this, it wasn't a patch. The staff are not really trained well and the overall impression is of cutting corners. That said, the place is fine, but not really pleasurable. More

An excellent hotel situated just opposite the road from Rennweg S-Bahn station, and a 5 minute walk from Belvedere Schloss. The rooms are spacious and well appointed. I believe the hotel was renovated about 4 years ago. The cabled internet access available in the room was excellent... don't forget to take a cat 5 cable with you ... wireless is... More

we stayed 4 nights. the hotel is well situated concerning approach. we took the S7 train from the airport (about 15 minutes) and got out straight across the hotel entrance. convenient transportation - tram, train and bus - all at the same location. hotel rooms are large, beautifully decorated, a big bathroom and the service was great. not to mention... More

Our company travel agent booked me here, and I was so glad when I arrived. On the executive floor with access to the lounge. Staff were fantastic, helped with everything I needed. Room was spacious, with a balcony. Housekeeping were really clever at knowing when I left my room. All the basics were flawless - great bed and shower. One... More

This hotel is geared to the business and conference traveler. I attended a conference held at the hotel and those facilities were excellent! Conference technology worked well, the included breakfast and lunch buffets were superb. While not located in the Ringstrasse, it was an easy tram ride to the Ring and all its attractions. It was also easy to walk... More

I have been in this hotel recently for a Business Trip and was surprised by the quality of the design rooms as well as by the overall service provided: great breakfast and excellent customer service. I would give it a 5 stars as my staying here has been really smooth and easy. Plus the prices are really great for a... More

Outstanding location to and from the airport via S-Bahn Renweg station and side-by-side with Belvedere gardens and museum. Quiet area. Perfect rooms and charming staff. PCs and printer available at no cost. Free wifi. Breakfast 8/10. More

We were there from 28/10/2001 to 1/11/2011 for a short honeymoon trip. We got the executive room which was perfect! The hotel is next to the Belvedere (a must see sight) and to a great local tavern (Salm Brau Klosterbrauerei). There is tram connection to every part of the city, but we decided to walk to everything, which was great.... More