The location was great with direct access to the Metro-U4 (just one stop from Nachtmarkt and direct line to the historical inner part of the city). The room was small with nothing special - just good enough to crash after a long tour of Vienna. The hotel provides a secured indoor garage if you come by cars. The downside was... More

During our stay Dec 7-9, 2012 the hotel was simply overloaded with tour groups. The buffet breakfast was okey except the staff, could not re-fill quick enough. Even with 4 coffee machines long lines formed and waiting time was too long. There simply were too many people having breakfast. Two sets of elevators, one at the lobby and the other... More

Our room was dirty, not clean, stains on the carpet and walls, lampshade was cracked and the light did not work properly. The lock of our door was damaged and there was bottles of wine and empty glasses outside our door on checkin. The tiles at the reception were missing and cracked and on the floor landings. The staff were... More

It was the very first time, that I stayed in such a big hotel. I have to say the service was excellent in general. I stayed with my boyfriend there and on our check-in they upgraded us at a Business Room - I suppose, because we already had prepaid our stay via a travel agent. The breakfast was very nice... More

We are there in 1 December, and we pay for a standard room. But they give as a terrible room, dirty whit a dirty bad and is not what we pay. The personal unprofessional and they say if we want a room like the one for site we have to pay 39 eur. Is a terrible hotel whit a terrible... More

We had a standard room and did not upgrade. Room very tired with very old carpet and bathroom that was starting to fall to bits. Small single beds, no in room facilities such as a tea or coffee maker. Breakfast mediocre and the hot food was cold. Coming back late one night I saw the breakfast fruit salad being put... More

I was part of a 40 room group booking that we cancelled and moved to a different hotel because of the problems the majority of us experienced. The hotel is in desperate need of better maintenance with stains on the carpets, chips in the stone floor, mold in the bathrooms, noisy hairdryer-heating and lack of internet in rooms that not... More

I was compelled to stay at Hotel Ananas because of a flight delay in Vienna. I would not have chosen this hotel. However, I survived and you will too if by force or by chance you find yourself here. The staff do their jobs but are not friendly and won't go out of their way to assist. Not all of... More

The hotel Ananas is fit for purpose as a base for doing the city. The air-con did not work in the first room and it did not have a bath. We went straight back to reception and they moved us. For their reaction and comments from the maids they have a problem with air con – some rooms work and... More