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Hotel Atlantis Vienna

4.0 of 5
Wurzbachgasse 21, Vienna 1150, Austria
Hotel amenities
Hotel Atlantis Vienna
Ranked #205 of 361 hotels in Vienna
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230 reviews from our community

    Trip type
Traveller rating
    43
    105
    45
    23
    14
Date Rating
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 29 April 2013

Booked & paid on the hotels website for an executive room overlooking the courtyard with free wifi. Arrived to the hotel after 23:00 on a Friday night, went to the room & thought it was quite average, got comfortable then realised wifi needed a log in and it said there was a charge. Got re-dressed, went to reception and was... More

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See 3 more reviews by Drew F for Vienna
atlantis069, Manager at Hotel Atlantis Vienna, responded to this review
2 May 2013

Dear Guest, thank you very much for your comment, I am glad that you have liked our new rooms and the very good location of our hotel in Vienna. I apologize for the mistake of our reception staff who gave you a Standard room instead of the booked Executive room. For your next stay in our hotel I can offer... More

Baku, Baki, Azerbaijan
1 review
5 of 5 stars Reviewed 27 April 2013

We have stayed in the hotel at the beginning of April. We stayed in the new rennovated building which is 40 m away from the main. We liked everything: from location to the room itself. We had very good breakfast with both hot and cold dished, very friendly staff and the room was very big, new, with large terrace in... More

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atlantis069, Manager at Hotel Atlantis Vienna, responded to this review
29 April 2013

Dear Guest, thank you very much for the nice and very good comment and review about our cosy and very quiet hotel. I am very glad that you had a pleasent stay in our hotel in Vienna. I hope to welcome you again in our family hotel soon ! Best regards from sunny Vienna, Sylvia Unger General Manager More

Bangalore
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 29 March 2013

The hotel is a few minutes' ride by UBahn from the Westbahnhof, and is right next to a super-mart. The surrounding neighbourhood is not particularly well-lit, and feels a tad eerie post sun-down. The rooms are spacious and clean, with well maintained bath and toilet. The air-conditioning could have been more efficient, as even the early mid-June summer heat made... More

Was this review helpful? Yes 1
atlantis069, Manager at Hotel Atlantis Vienna, responded to this review
2 April 2013

Dear Guest, thank you very much for your comment, I am very happy that you have felt comfortable in our hotel. For the next time I would recommend you to reserve an Executive room which includes also internet in the room. I am looking forward to welcoming you again soon ! Best regards from Vienna, Sylvia Unger General Manager More

Nebraska
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 March 2013

The hotel was very comfortable and quite clean compared to the other hotels we had seen. The biggest issue is the neighborhood in which the hotel is located in. Even though it is close to Westbahnhof, the surrounding neighborhood is quite sketchy. Other than that fact everything about this hotel was great. The breakfast was the best we had in... More

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atlantis069, Manager at Hotel Atlantis Vienna, responded to this review
26 March 2013

Dear Guest, thank you very much for your comment, I am very happy that you liked our hotel and enjoyed your stay in Vienna. I hope to welcome you again quite soon and wish you a nice start into the spring ! Best regards, Sylvia Unger General Manager More

Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 March 2013

I lived here for three nights during my stay in Vienna in December 2012. Overall, it wasn't a bad choice. I booked it on Hotwire, and it was so affordable that only $50/night. However, I was skeptical about its neighborhood safety after reading some reviews online. I made it to Vienna around 8pm and found the hotel located in a... More

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atlantis069, Manager at Hotel Atlantis Vienna, responded to this review
19 March 2013

Dear Guest, thank you very much for taking your time to send us a comment about our nice hotel. I am very happy that you felt comfortable in our pleasant hotel. We are going to buy some converters for our clients, thank you very much for this information. Also we will renovate our lobby and reception next winter and will... More

London, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 March 2013

Stayed in one of the newer rooms in the extension, which was clean, bright and well furnished Location was not particularly central but services closeby Staff pleasant and stored bike and excess luggage for me. Also helped when I couldn't access the safe (my own fault). I'd say my only real concern was the building work at the time -... More

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atlantis069, Manager at Hotel Atlantis Vienna, responded to this review
7 March 2013

Dear Guest, I am very glad to you liked our hotel and that you had a pleasent stay at the Atlantis Hotel Vienna. We will finish the last renovation of 4 rooms beside the breakfast room this week, I apologize if there were some disturbances during your stay. Next time I hope that you will visit us again and I... More

mt2010
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 22 February 2013

We had a nice experience at the Hotel Atlantis. The room appeared to be recently refurbished and was in good condition, our only complaint was the walls were a little dirty. Otherwise it was a great value...inexpensive yet clean and homey. Good access to the underground station. The only negative was that it felt like we were staying in apartments... More

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atlantis069, Manager at Hotel Atlantis Vienna, responded to this review
1 March 2013

Dear Guest, thank you very much for your comment, I am very glad that you liked our hotel and felt comfortable. 26 of our Standard rooms are situated next to our main building, they are very quiet and new opened in 2007. Next time we can also offer you a room in our main building where we offer 45 Executive... More

Buenos Aires, Argentina
Top Contributor
59 reviews 59 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 13 January 2013

unfriendly staff (POOR ENGLISH!), extremely overpriced (room rates, Internet, etc). I would expect a tub when I book a 4 stars hotel, instead I just had a shower. Another issue was bed because there were two single of them instead of a big one. Room is big, but I guess you can find another place to stay, especially with people... More

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See 3 more reviews by Alexandre N for Vienna
atlantis069, Manager at Hotel Atlantis Vienna, responded to this review
15 January 2013

Dear Guest, I am very sorry that your stay did not meet your expectations. I really do apologize sincerely for my colleagues at the reception, all of our guests normally praise for our kindness, as you can certainly see from the other reviews. Be assured that this very important point of friendliness is a top priority in our company and... More

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3 of 5 stars Reviewed 6 January 2013 via mobile

We had not a very good feeling because our executive double room was not clean enough. The bed sheets were not clean and we had to ask twice at the reception before they were changed, i.e we had to wait until the third day of our stay. In addition, the floor was quite dusty. We gained the impression that the... More

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atlantis069, Manager at Hotel Atlantis Vienna, responded to this review
10 January 2013

Dear Guest, I am very sorry that you have not felt comfortable with us and that your room was not properly cleaned. We would have liked to offer you a different room if we knew on spot. I really hope to have you with us yet again and to convince you of our high standard and quality of our room.... More

Chesapeake, Virginia
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 15 October 2012

Ideally located a short distance to the Subway and Vienna's Westbahnhof railway station. Each morning we walked one block to the subway to travel to the day's planned tourist sites. Then at the end of our stay, we rode the subway one stop to take the ICE train to Germany. We also had free WiFi available each day by going... More

Was this review helpful? Yes 2
See 8 more reviews by Isabel B for Vienna
atlantis069, Manager at Hotel Atlantis Vienna, responded to this review
17 October 2012

Dear Guest, thank you very much for taking your time to send us a nice review of your stay in our hotel. I am very glad that you liked our hotel and that you had a pleasant stay. At the moment we are rebuilding a second elevator next door and the construction will be finished at the end of October... More

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Additional Information about Hotel Atlantis Vienna

Also Known As:
Atlantis Hotel Vienna
Address: Wurzbachgasse 21, Vienna 1150, Austria
Region: Austria > Vienna
Amenities:
Bar/Lounge Business Centre Free Breakfast Pets Allowed Room Service
Hotel Style:
#123 Luxury Hotels in Vienna
Price range (per night): INR4,581 - 7,561
Hotel Class:4 star (4*)
Reservation Options:
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