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BEST WESTERN PREMIER Kaiserhof Wien

4.0 of 5
Frankenberggasse 10, Vienna A-1040, Austria
Hotel amenities
BEST WESTERN PREMIER Kaiserhof Wien
Ranked #14 of 361 hotels in Vienna
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497 reviews from our community

Traveller rating
    342
    125
    19
    5
    6
See reviews for
Families
87
 
Couples
241
 
Solo
24
 
Business
42
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

The Kaiserhof is an excellent hotel in the centre of Vienna, I believe it may have been recently refurbished. There are several classes of room we had a standard classic room which was very good and most satisfactory. The staff all speak several languages, obviously German but all spoke very good English and have other languages including many members of... More

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Princeton, New Jersey
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 21 May 2013 NEW

My husband and I stayed three nights in first half of May. I can't imagine a more wonderful stay and I can't wait to return to this hotel in this magnificent city. We had a lovely fifth floor, modern room, elegant bath, on back of hotel. Used the free wifi in room and the hotel free computer-printer. Hotel location is... More

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See 3 more reviews by Linda08540 for Vienna
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
22 May 2013

Dear Linda, we hope you had a comfortable journey back home - thank you very much for your great feedback and comment about your stay at the KAISERHOF! Best regards, Your KAISERHOF Team More

Edmonton
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013

I was a bit worried about the "Best Western" affiliation, thinking this might be a pretty basic hotel, but it provided the ambiance and service of a boutique hotel. We spent three nights and enjoyed excellent service (upon request, the hotel arranged for a car to pick us up at the airport - well worth the extra cost to have... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
Google Translation
15 May 2013

Guten Morgen! Vielen Dank für Ihren tollen Kommentar! Wir freuen uns sehr, daß Sie den Aufenthalt im KAISERHOF genossen haben!... More

Potomac, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 13 May 2013

My husband and I and another couple checked in today for our two night stay. We reserved what we thought would be the same accommodations --- each requesting a suite. My husband and I found our suite clean and utilitarian...... Our friends were given a totally elegant suite completely modern and chic --- and when asked how our bare accommodations... More

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Munfordville, Kentucky
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 13 May 2013

Breakfast is so wonderful that it will ruin you for any other complimentary breakfast. Service in this hotel is on the level of a boutique hotel. They provide reservations, directions, and umbrellas. Our room was spotless. Very well located with tram 1 and tram 62 in front of the hotel. We left for the airport at 4am. They had a... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
14 May 2013

Dear Chellys, thank you very much for your great feedback! Best regards, Your KAISERHOF Team More

Germany/Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

The hotel is, without doubt, excellent: Quiet side road in a central location and most attractions (Albertina, Hofburg, St. Stephansdome, Stadtpark etc.) reachable on foot. Subway (Karlsplatz) is also nearby. (It can be reached from the airport by S-Bahn and either a walk through Stadtpark or 2 subway stations). Breakfast buffet is great, staff is very helpful, the rooms are... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
10 May 2013

Dear Klaus, great comment! Thank you for your feedback - hope to see you sson back to the KAISERHOF! Best regards from Vienna, Your KAISERHOF Team More

Rauma, Finland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 May 2013

Excellent hotel in very good location. Really near to puplic transportation routes and within easy walking distance to city center. Hotel staff was very friendly and helpful. Breakfast was one of the best I have ever had in 4 star hotel. Room was cozy, bed was comfortable and area is silent... If visiting Vienna, this must be one of the... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
10 May 2013

Dear guest, thank you for taking the time to comment your stay at the KAISERHOF - great that you enjoyed your time with us! Looking forward to welcome you back soon!!! Best regards, Your KAISERHOF Team More

Oxford
Top Contributor
83 reviews 83 reviews
36 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 7 May 2013

The hotel is in a wonderful location, in a quiet pedestrian only street but 5 minutes walk from the main shopping street, restaurants, St Stephens cathedral and The Opera House. We caught the S bahn train from the airport to Wein Mitte station and it was then a pleasant 20 minute walk through Stadt Park to the hotel. Check in... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
8 May 2013

Dear Maxine, tahnk you very much for your great comment and your time to comment your stay at the KAISERHOF! Wonderful to see, that you enjoyed your time with us! Hope to may welcome you back soon! Your KAISERHOF Team More

surrey England
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 May 2013

This hotel provides everything you would need for a pleasant city break in Vienna.. Being only five minutes away from the Staatsoper and tram stops as well as U-Bahn connections it could not be more convenient. Add to this amazing breakfasts, a helpful and accommodating staff , a great bar and very comfortable feather beds, then you can be guaranteed... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
6 May 2013

Dear guests, thank you very much for taking the time to comment your stay at the KAISERHOF and your feedback - great to see that you had a good time with us and enjoyed your time in Vienna. Best regards from Vienna, Your KAISERHOF Team More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 May 2013

We arrived to a warm welcome and a perfectly chilled bottle of wine, which set the tone perfectly for the rest of our visit. Our room was on the 4th floor and conveniently located to the elevator. Far enough away to avoid the noise but close enough to quickly access. Along with the welcomed bottle of wine in the room,... More

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See 2 more reviews by jlstvnsn for Vienna
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
6 May 2013

Dear guests, we hope you had a comfortable journey back home - and are very happy that you enjoyed your time with us and had a nice romantic trip to the KAISERHOF! Hope to may welcome you back soon! Best regards from Vienna, Your KAISERHOF Team More

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Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Also Known As:
Best Western Premier Kaiserhof Wien Hotel
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Address: Frankenberggasse 10, Vienna A-1040, Austria
Region: Austria > Vienna
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Room Service Suites
Hotel Style:
#3 Family Hotels in Vienna
#13 Luxury Hotels in Vienna
#22 Business Hotels in Vienna
#42 Romantic Hotels in Vienna
Price range (per night): INR9,435 - 14,953
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The KAISERHOF was built in 1896 (last renovation 2012). The familiar hotel (private running hotel) is located in a quiet area, centrally located in the heart of Vienna. The State Opera House, St Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby.The natural friendliness of the staff, best quality service, and real love of detail give the hotel a uniquely attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 rooms on 6 floors. Categories: Classic, Superior, Luxury, Junior-Suites, Suites and special ANTI-ALLERGY Rooms are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. ... more   less 
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