Really nice hotel with friendly receptionists, good location, comfortable rooms and excellent breakfast.
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- Mercure Hotel Wien City
- Mercure Hotel Vienna

Really nice hotel with friendly receptionists, good location, comfortable rooms and excellent breakfast.
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This nice and cosy hotel is just 15 minutes by walk to St Stephen's cathedral, 5 minutes from the tube station and easy to reach by car.
The staff are superb, most helpful and speak clear English and always with service with a smile.
The breakfast is prepared in a buffet style,-English and Continental- and a large variety to start...
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Good Location, friendly staff.
Close to city centre and convenient for food and sightseeing.
If prefer not to have breakfast in hotel, it is easy to get to the city centre and there is a lot of coffee shops there!
Close to subway, it takes about 10mins walk to subway.
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Dear guest, thank you for your comments here on Tripadvisor. It was a pleasure for us to make your stay comfortable and nice and we are happy to welcome you again. Greetings from our wonderful Vienna, see you soon Bettina
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Very good hotel with frendly stuff.It is near the center and you can go on foot.It was a good choice for us for Christmas.
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Dear guest,
We very much appreciate your comments regarding your stay at the Mercure Wien City. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....
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During my different business trips to Vienna, I was able to see different hotels. As one of my favorites has no more smoking rooms, I tried this one. I just can agree with all the reviewers here: extremely friendly staff, centrally located and, lets say, Mercure quality. The room was not big but OK, and what surprised me most, even...
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Dear guests,
what a big happiness to read your comments about the Mercure Wien City. Thank you for your positive and nice words about our hotel, it's a great pleasure for all the team and really the biggest motivation for the future. We are looking forward to welcome you again in our house and be sure we make everything that...
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This hotel was a very unexpected (yet good) surprise. It has a nice location, away from the hustle of the city, yet walking distance to most places. The airport bus station is just a few minutes away. The hotel has all the basics covered, and then some - friendly and helpful staff, free wifi, nice (if a bit overpriced) breakfast...
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Dear guest,
it is always so exciting to read the comments on the Tripadvisor site and then when I read a remark like yours it's amazing, beautifully and motivating for the whole staff. You let the sun shine for us with every word. Thank you!!
As you know we have the great location to discover our fantastic Vienna and our...
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Hotel is situated 10 mins by walk from the heart of the city . Rooms are clean, comfortable and in a very good condition, service is very good. Wireless internet in the room is a problem, needed to use wire connection (provided in the room).Despite a very short stay at the hotel , the staff were very professional, welcoming and...
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Dear guest, it was a pleasure for us to read your nice comments about the Mercure Wien City here on Tripadvisor. We are happy that you treasure the perfect location as well as our friendly and professional staff and you are right: "Smiling is our success" - in the past, now and in the future :-) this is what we...
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The staff at the front desk were excellent - I have rarely found more helpful check in staff. Both ladies spent a lot of time helping me with various requests. Really excellent service. The room was on the small side (normal size for many European hotels) and the bathroom was clean and adequate. My only complaint was that the room...
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Thank you so much for your friendly and motivate feedback - we hope you enjoyed your stay in our Mercure Wien City and we are looking forward to welcome you again :-) be sure we are working every day to optimize the quality and to define our service.
Enjoy your day, best regards from Vienna, see you soon Bettina
Bettina...
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Hotel is situated 10 mins by walk from the heart of the city (public transport is not needed) and 20 mins by walk from Prater. Rooms are clean, comfortable and in a very good condition, service is very good. Wireless internet in the room is a problem, needed to use wire connection (provided in the room).
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Dear guest, thank you for your comments regarding your stay in our Mercure Wien City. We are very happy that you make mention about the perfect location of our house - on the one hand you cross the bridge and you are in the middle of the city center with all the places of interests, restaurants, bars etc. on the...
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Despite a very short stay at the hotel whilst on business, the staff were very professional, welcoming and eager to please. Always with a ready smile they made it their business to respond to any request in a most positive manner.
The whole hotel was clean and the bedroom was comfortable and serviced throughout my stay.
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Dear guests,
what a big happiness to read your comments about the Mercure Wien City. Thank you for your positive and nice words about our hotel, it's a great pleasure for all the team and really the biggest motivation for the future. We are looking forward to welcome you again in our house and be sure we make everything that...
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