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All 353 Vienna hotels »

Mercure Wien City

4.0 of 5
Hollandstrasse 3, Vienna 1020, Austria
Hotel amenities
Ranked #71 of 353 hotels in Vienna
4.0 of 5 stars 207 Reviews
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207 reviews from our community

    Trip type
Traveller rating
    62
    105
    33
    5
    2
Date Rating
LiviCzech
Ostrava, Czech Republic
2 reviews
5 of 5 stars Reviewed 8 February 2012 NEW

Really nice hotel with friendly receptionists, good location, comfortable rooms and excellent breakfast. More

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patni100
Island of Malta, Malta
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 28 January 2012

This nice and cosy hotel is just 15 minutes by walk to St Stephen's cathedral, 5 minutes from the tube station and easy to reach by car. The staff are superb, most helpful and speak clear English and always with service with a smile. The breakfast is prepared in a buffet style,-English and Continental- and a large variety to start... More

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DoraHonHK
Posted by an Accorhotels.com traveller
Hong Kong
1 review
1 helpful vote
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Good Location, friendly staff. Close to city centre and convenient for food and sightseeing. If prefer not to have breakfast in hotel, it is easy to get to the city centre and there is a lot of coffee shops there! Close to subway, it takes about 10mins walk to subway. More

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Bettina Pitzl, Manager at Mercure Wien City, responded to this review
31 January 2012

Dear guest, thank you for your comments here on Tripadvisor. It was a pleasure for us to make your stay comfortable and nice and we are happy to welcome you again. Greetings from our wonderful Vienna, see you soon Bettina More

thea n
Larisa, Greece
2 reviews
2 helpful votes
4 of 5 stars Reviewed 24 January 2012

Very good hotel with frendly stuff.It is near the center and you can go on foot.It was a good choice for us for Christmas. More

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Bettina Pitzl, Manager at Mercure Wien City, responded to this review
25 January 2012

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

starySwitzerland
Switzerland
Senior Contributor
24 reviews
34 helpful votes
5 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

During my different business trips to Vienna, I was able to see different hotels. As one of my favorites has no more smoking rooms, I tried this one. I just can agree with all the reviewers here: extremely friendly staff, centrally located and, lets say, Mercure quality. The room was not big but OK, and what surprised me most, even... More

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Bettina Pitzl, Manager at Mercure Wien City, responded to this review
24 January 2012

Dear guests, what a big happiness to read your comments about the Mercure Wien City. Thank you for your positive and nice words about our hotel, it's a great pleasure for all the team and really the biggest motivation for the future. We are looking forward to welcome you again in our house and be sure we make everything that... More

Mikoraud
Tallinn, Estonia
2 reviews
2 helpful votes
5 of 5 stars Reviewed 17 January 2012

This hotel was a very unexpected (yet good) surprise. It has a nice location, away from the hustle of the city, yet walking distance to most places. The airport bus station is just a few minutes away. The hotel has all the basics covered, and then some - friendly and helpful staff, free wifi, nice (if a bit overpriced) breakfast... More

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Bettina Pitzl, Manager at Mercure Wien City, responded to this review
24 January 2012

Dear guest, it is always so exciting to read the comments on the Tripadvisor site and then when I read a remark like yours it's amazing, beautifully and motivating for the whole staff. You let the sun shine for us with every word. Thank you!! As you know we have the great location to discover our fantastic Vienna and our... More

Neeman I
Beirut, Lebanon
Reviewer
4 reviews
4 of 5 stars Reviewed 14 January 2012

Hotel is situated 10 mins by walk from the heart of the city . Rooms are clean, comfortable and in a very good condition, service is very good. Wireless internet in the room is a problem, needed to use wire connection (provided in the room).Despite a very short stay at the hotel , the staff were very professional, welcoming and... More

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Bettina Pitzl, Manager at Mercure Wien City, responded to this review
31 January 2012

Dear guest, it was a pleasure for us to read your nice comments about the Mercure Wien City here on Tripadvisor. We are happy that you treasure the perfect location as well as our friendly and professional staff and you are right: "Smiling is our success" - in the past, now and in the future :-) this is what we... More

Noscreep
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 14 January 2012

The staff at the front desk were excellent - I have rarely found more helpful check in staff. Both ladies spent a lot of time helping me with various requests. Really excellent service. The room was on the small side (normal size for many European hotels) and the bathroom was clean and adequate. My only complaint was that the room... More

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Bettina Pitzl, Manager at Mercure Wien City, responded to this review
16 January 2012

Thank you so much for your friendly and motivate feedback - we hope you enjoyed your stay in our Mercure Wien City and we are looking forward to welcome you again :-) be sure we are working every day to optimize the quality and to define our service. Enjoy your day, best regards from Vienna, see you soon Bettina Bettina... More

Posted by an Accorhotels.com traveller
Sarajevo, Bosnia and Herzegovina
2 reviews
4 of 5 stars Reviewed 11 January 2012

Hotel is situated 10 mins by walk from the heart of the city (public transport is not needed) and 20 mins by walk from Prater. Rooms are clean, comfortable and in a very good condition, service is very good. Wireless internet in the room is a problem, needed to use wire connection (provided in the room). More

Was this review helpful? Yes
Bettina Pitzl, Manager at Mercure Wien City, responded to this review
16 January 2012

Dear guest, thank you for your comments regarding your stay in our Mercure Wien City. We are very happy that you make mention about the perfect location of our house - on the one hand you cross the bridge and you are in the middle of the city center with all the places of interests, restaurants, bars etc. on the... More

Posted by an Accorhotels.com traveller
Aberdyfi
1 review
4 of 5 stars Reviewed 2 January 2012

Despite a very short stay at the hotel whilst on business, the staff were very professional, welcoming and eager to please. Always with a ready smile they made it their business to respond to any request in a most positive manner. The whole hotel was clean and the bedroom was comfortable and serviced throughout my stay. More

Was this review helpful? Yes
Bettina Pitzl, Manager at Mercure Wien City, responded to this review
24 January 2012

Dear guests, what a big happiness to read your comments about the Mercure Wien City. Thank you for your positive and nice words about our hotel, it's a great pleasure for all the team and really the biggest motivation for the future. We are looking forward to welcome you again in our house and be sure we make everything that... More

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Mercure Wien City Also Known As

  • Mercure Hotel Wien City
  • Mercure Hotel Vienna
Address: Hollandstrasse 3, Vienna 1020, Austria

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