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All 352 Vienna hotels »

Hotel Imperial Vienna

5.0 of 5
Kaerntner Ring 16, Vienna A-1015, Austria
Hotel amenities
Hotel Imperial Vienna
Ranked #3 of 352 hotels in Vienna
4.5 of 5 stars 272 Reviews
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272 reviews from our community

What travellers say about this hotel
  • Very good(4)
  • Flat screen TV(3)
  • Front desk staff(3)
Traveller rating
    214
    36
    9
    10
    3
Only show reviews for Family (31) | Couples (117) | Business (29)
Date Rating
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2012 NEW
1
person found this review helpful

I have just returned from Vienna and stayed in the Imperial Hotel which is meant to be the best 5* there and I have to say that Although I liked the authentic old fashioned Viennese style. I was not impressed with my room at all although it was facing the front. The side tables in the room were so one... More

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London
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 20 May 2012 NEW
2
people found this review helpful

I went to Vienna as part of an Art Appreciation group. At first glance, this hotel seemed very nice - grand lobby, friendly staff, spacious bedrooms and marble bathrooms. However, we quickly realized that all was not as it appeared-the shower in the bathroom did not work properly - the main head had not been descaled so the water shot... More

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Bay Area, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

This "Grand Dame" of a hotel was perfect for our stay in Vienna. It is Old World Luxury which we found to be perfect for a base in the beautiful, histroic city of Vienna. We found the staff to be very friendly and warm balanced with politeness, which is precisely what I'd expect for a property of this stature. It... More

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New Haven, Connecticut
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

My husband and I stayed at this hotel for 3 days in April 2012. Hotel staff: Polite, but not friendly (if that makes any sense). They were pretty quick in responding to room requests (e.g. tea kettle, a hair dryer that doesn't short out after 5 mins). They always greeted you as you came in and out of the hotel... More

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review
17 May 2012

Dear „LTAN72“ and partner, Many thanks for your thumbs up on your stay at Hotel Imperial. Your detailed description of your impressions will not only assist other travellers to get a good picture of what to expect from a stay at our hotel, yet also helps us in our continuous efforts to improve our services and facilities. It is definitely... More

UAE
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

This is an excellent hotel, impeccable service, stayed in a beautiful suite and was very pleased with everything. Just dont have breakfast there, it is disappointing compared to anywhere outside. More

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review
17 May 2012

Dear „mara_torres“ and family, How delightful to hear that you had an impeccable stay with us and thank you very much for the outstanding rating of all aspects of the hotel. I was rather surprised to hear about your disappointment with our breakfast offering and would be more than happy to hear more about what might have been missing to... More

Saratoga, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

One of the best things about staying in a luxury hotel is that you can usually count on the concierge to advise you of the best places to dine, attractions, directions and more. This was surely the case with my experience at the Imperial Hotel. I arrived early and was upgraded to a lovely room and was able to check... More

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review
17 May 2012

Dear „Luxvagabond“ and friends, Thank you for your great review of the services our concierge team, one of our pillars of excellence, was able to extend to you during your recent stay with us. It is always a delight and pleasure to hear of exceptional experiences created or assisted by our team members. So it remains for us to state... More

Geneva, Switzerland
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 9 May 2012
2
people found this review helpful

It is almost heretical trying to write a review of Hotel Imperial in Vienna - one of the last bastions of bygone excellence in hospitality for the most demanding travellers of this world. Every year for the past quarter of century, we spend several weeks in this true jewel of world's luxury hotels, usually during the Christmas-New Year period, during... More

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review
17 May 2012

Dear „jdsepes“, What more to ask? Getting the highest marks from loyal guests such as you is the most terrific compliment one can ever expect. Keeping our traditions alive and to cherish our history will continue to be a cornerstone of our philosophy. At the same time we will strive to stay in tune with today’s world and always seek... More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 May 2012

I spent almost a week in Imperial and loved every minute of it. Beautiful palace, kept in the perfect condition without loosing any of its historic atmosphere and ambiance. Friendly and helpful reception staff, very fast and efficient room service with great food. Was not very impressed with the main restaurant, but maybe it is my kind of food. Cosy... More

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See 2 more reviews by bouji for Vienna
klauchr, General Manager at Hotel Imperial Vienna, responded to this review
17 May 2012

Dear „bouji“ and family, Receiving such a top scoring review from an experienced traveller like you is a great compliment. Many thanks for taking the time to share your thoughts with others and for giving us a thumbs up in many ways. Looking forward to serving you many more terrific “Apfelstrudel” at Café Imperial and in the meantime, sending you... More

princeton, nj
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 April 2012

The Hotel Imperial in Vienna has a knowledgable staff who are well trained and accommodating. The Concierge recommended restaurants that I enjoyed and that were exactly what they were described to be. The wake-up calls were precisely on time and were made by a person, not a machine. The location is the best thing about the hotel. It is walking... More

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See 3 more reviews by lovestotravel321 for Vienna
klauchr, General Manager at Hotel Imperial Vienna, responded to this review
17 May 2012

Dear „lovestotravel321“ and partner, Your many positive comments and compliments for the services our team members offered you during your recent stay are most appreciated and uplifting. We do pride ourselves to be one of very few true palaces converted into a hotel and put a lot of emphasis on staying true to the historic background and traditional values we... More

Watford
1 review
5 of 5 stars Reviewed 29 April 2012

This was our first trip to Vienna and everything was really impressive. The hotel was located centrally which was very convenient. It was my wedding anniversary and the hotel gave us a suite upgrade and placed some chocolate and champagne in our suite; which was a lovely added touch. The suite was spacious and beautifully decorated. The staff were all... More

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review
17 May 2012

Dear „JanetJ“ and partner, How rewarding to hear that your recent wedding anniversary trip to Vienna was most memorable and enjoyable for you and your partner. Reading between the lines, this will not be your last visit to our beautiful city. If we can assist you with your arrangements the next time around, please do not hesitate to contact me... More

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Additional Information about Hotel Imperial Vienna

Kaerntner Ring 16, Vienna A-1015, Austria
Price range (per night):* INR23,304 - 36,307

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Hotel Imperial Vienna
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