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Radisson Blu Palais Hotel, Vienna

5.0 of 5
Parkring 16, Vienna 1010, Austria
Hotel amenities
Ranked #183 of 353 hotels in Vienna
3.5 of 5 stars 294 Reviews
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294 reviews from our community

What travellers say about this hotel
  • Star hotel(8)
  • Mini bar(6)
  • Very small(4)
  • Free internet(3)
  • Pretty good(3)
  • Soft drinks(3)
  • Breakfast buffet(3)
  • Nice touch(3)
  • Very friendly(3)
Traveller rating
    85
    102
    66
    22
    19
Only show reviews for Family (29) | Couples (92) | Business (72)
Date Rating
Australienkenner
Cologne, Germany
Contributor
20 reviews
13 helpful votes
4 of 5 stars Reviewed 6 February 2012

I recently stayed at the Radisson Blu Palais Hotel in Vienna for one night on a business trip. The first thing I would like to comment on is the service: this was outstanding from start to finish. I arrived at around 9:30 a.m., way ahead of the usual check-in time, but was given a room immediately. For the next day... More

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ML-NL-Amf
Amersfoort, The Netherlands
Senior Contributor
30 reviews
10 helpful votes
3 of 5 stars Reviewed 27 January 2012

Visiting for a conference, I stayed at this hotel. The location is good, the city center is around the corner, tramway and metro close by. It is a typical old style hotel around a - now covered - courtyard. The conference floors are a bit of a maze by consequence. Not simple to find your way around. Decoration is old... More

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Radisson Blu Palais Hotel General Manager, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
31 January 2012

Dear ML-NL-Amf, thank you very much for your stay at the Radisson Blu Palais Hotel and for taking time to give us a feedback on your recent stay with us. We are most appreciative for your comments and critique as it helps us to respond to the expectations of our guests and to improve our services. We look forward to... More

1954WorldTraveller
Oslo, Norway
Contributor
20 reviews
10 helpful votes
3 of 5 stars Reviewed 23 January 2012

We chose this hotel because of its location and then found a very good deal so decided to try it. I must say that the staff was very helpful both at reception and at the Royal Club breakfast room. The buffet and order-made items were very good. But the lay out of the hotel is confusing and to find the... More

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Radisson Blu Palais Hotel General Manager, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
31 January 2012

Dear 1954WorldTraveller, we appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we would like to thank you for your stay. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we... More

DianeChayer
Glostrup, Denmark
Senior Contributor
21 reviews
12 helpful votes
3 of 5 stars Reviewed 22 January 2012

I was at Radisson Blu Palais for a conference. That was comfortable and average. I haven't had any specific bad experience but it is one of those places where you think they don't go the extra mile. The room was a bit outdated but that was not a problem. The only thing that really disturbed me was the smoke in... More

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Overseasamerican
Contributor
13 reviews
7 helpful votes
3 of 5 stars Reviewed 13 January 2012

We made a last minute trip to Vienna ... It happened to be the weekend the markets opened for Christmas, so many hotels were booked, so we were glad to get a room... But it wasn't the nicest Radisson we've stayed in- I actually was surprised that the room was so dated... But we enjoyed the free minibar which was... More

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Susannah M
London
Senior Reviewer
10 reviews
3 helpful votes
2 of 5 stars Reviewed 11 January 2012

Not enough staff on reception. Always a queue. Business lounge is a corridor off the main lobby. Always ask for new bedrooms in new wing as old ones are really grim. I was there for a conference where the service was so slow it was non existent, they ran out of coffee and coffee cups and were slow to bring... More

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Radisson Blu Palais Hotel General Manager, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
31 January 2012

Dear Susannah M, thank you for your comments on your recent stay with us. On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we... More

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Ai10
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Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 10 January 2012

This hotel is listed as a 5 star hotel but I can clearly tell you that is really misleading. The rooms are a good size, but it feels really old and dingy. The furniture needs updating for sure. The plus is that it is walking distance to shopping. The mini bar is free with sodas, beer, water, and juice. The... More

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VandM_travellers
Timisoara, Romania
Senior Reviewer
7 reviews
3 of 5 stars Reviewed 9 January 2012

The hotel has a great location, the staff is really helpful but as we expected a lot from this hotel when we got to the room we were a bit disapointed. It was really small and the worst was the bed as it was small for a single! At first we thought it was a misunderstanding and we accidentally got... More

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Chailey_Paul
Sussex
Contributor
19 reviews
8 helpful votes
2 of 5 stars Reviewed 8 January 2012

This hotel has two wings one of which has yet to be renovated. Allocation of rooms is seemingly random at check-in. Travelling with colleague and I got the short straw. The room was old, tired and therefore overpriced (as was breakfast at Euro 31). Free mini bar equals water and a couple of fruit drinks. Want to watch Sky Sports... More

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Radisson Blu Palais Hotel General Manager, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
31 January 2012

Dear Chailey_Paul, thank you very much for your stay at the Radisson Blu Palais Hotel and for taking time to give us a feedback. We are obviously dissappointed to read that your experience did not meet your expectations. Kind regards More

thanksmate
Sydney, Australia
Senior Reviewer
9 reviews
8 helpful votes
5 of 5 stars Reviewed 5 January 2012

5 Min walk to shops, 2 min walk to restaurant or pub. 15 Min walk to museums. Taxis out front. Excellent helpfull staff that speak great english. great hot Chocolate and a piano player that sets the ambiance. And old Palace refurbished and a classy and lovely place to stay. Pricey but still not bad value for money. we had... More

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Radisson Blu Palais Hotel General Manager, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review
25 January 2012

Dear thanksmate, thank you for your most rewarding comments on your recent stay with us. We are glad that you obviously enjoyed your stay at the Radisson Blu Palais Hotel as well as Vienna. We are looking forward to welcoming you soon in the Radisson BLU Palais Hotel. with kind regards from Vienna More

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Radisson Blu Palais Hotel, Vienna Also Known As

  • Radisson Vienna
  • Vienna Radisson
Address: Parkring 16, Vienna 1010, Austria

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Radisson Blu Palais Hotel, Vienna
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